eComposite Products Ltd Reviews 909

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the high quality of the products, noting their durability and aesthetic appeal, often preferring them over traditional alternatives. The staff consistently receive praise for being friendly, professional, and incredibly helpful, providing expert advice and excellent service from initial quotes to delivery. Many consumers appreciate the quick and smooth delivery process, with items arriving promptly and well-packaged. However, some customers also noted issues with product quality, specifically mentioning panels warping and bending over time, which made them unstable and unsuitable for long-term use in UK weather conditions. A few other people also felt that there were problems with communication regarding delivery dates, with some items being out of stock or damaged upon arrival, leading to delays and frustration with after-sales service.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, aesthetic appeal, and... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality and aesthetically... See more

Staff

People report positive experiences with staff, highlighting their friendliness, professionalism, and... See more

Delivery service

Users describe positive interactions with delivery services, often praising prompt delivery and good... See more

Service

Reviewers mention positive feedback about service, with many customers highlighting the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a fantastic experience with Georgia. She was friendly, professional, and incredibly helpful throughout the whole process. Any questions I had were answered quickly and clearly, and she went ab... See more

Company replied

Rated 5 out of 5 stars

Lovely to buy from a uk made uk based company, product was delivered super fast and any queries I had were answered with a quick phone call to them.. So nice to have an online purchase backed up by... See more

Company replied

Rated 5 out of 5 stars

Ecomposite were amazing, quick to reply to all my queries. Gave a quote within minutes, which was very competitive. I ordered samples which arrived very quickly and were fantastic quality We took som... See more

Company replied

Rated 5 out of 5 stars

Visited the showroom to view the products and get advice on a new gate and fence panel. Found to have a good range of products on display and the staff extremely helpful and knowledgeable. All my ques... See more

Company replied


Company details

  1. Fence Supply Store
  2. Garden
  3. Garden Furniture Shop
  4. Landscaping Supply Store

Written by the company

eComposite Products have been the longest leading supplier of composite fencing for over 8 years. This still New innovative product which is totally maintenance free and only every needs a quick jet wash now and again comes with the only manufacture backed lifetime warranty. our main objective is composite fencing and screens amongst all our other premium products for around the home and garden that includes fencing, gates and decorative screens, acoustic wall paneling all adding a finishing touch to today's modern indoor & outdoor living space. Our main focus is to look at recycling products in order to keep the planet clean. we have a full warehouse of stock along with two fulfillment companies , one in UK and Ireland to help reduce delivery timescales. we have a 11000 sq ft warehouse and showroom in Aldridge highlighting all our fencing ranges as well as wall paneling, driveway gates and pedestrian gates and our pergolas which can be from stock or made bespoke to any size possible. available from stock on a next day service are all our product samples which are FOC but do carry a small delivery charge. We have a 17 year knowledge based team that can advise you in every single item of technical information you require from advise to technical drawings to video installations. welcome to the world of composite!

Lifetime warranty on all Fencing Boards

Free Shipping on orders over £250

We are the largest stockist of composite fencing in the UK, high stocks for existing concrete posts and we offer a LIFETIME WARRANTY on all our fencing Boards. We offer a range of out door and indoor products such as Pergola's to internal acoustic wall panelling. We stock Driveway gates in full aluminium and composite as well as pedestrian gates in various material and colours to co-inside with all our fencing products. Decorative screens and trellis to compliment our fencing or sold seperately to compliment existing gardes

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

909 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I used e composite to supply an…

I used e composite to supply an aluminium external gate. The item was great quality and I wouldn’t hesitate to use this supplier again for any future gates using this type of material

January 28, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Thank you for your review

Rated 5 out of 5 stars

A great product

A great product. I’ve had the fencing and gate for a while now. It washed fantastic. Has not degraded at all in the sunlight. Very sturdy and a great looking product.
Highly recommend.

October 28, 2024
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Mike thank you for the review

Rated 5 out of 5 stars

Great service

Great service, great team. Would def recommend and use again 👍

October 23, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Susan thank you for your review

Rated 5 out of 5 stars

An excellent product

An excellent product. We had the garden screens. Beautiful product, we have had lots of nice comments about them.

October 25, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Thank you S. Stokes

Rated 4 out of 5 stars

Easy

Easy to order, easy to build, easy to clean,and east to pay for!

October 23, 2024
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

thank you for the review Iain we really appreciate your

Rated 5 out of 5 stars

Great looking garden screens

Great looking garden screens at a good price. Very good communication and updates. Fast delivery time.

October 16, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Ian thank you for the review

Rated 5 out of 5 stars

Really helpful staff

Really helpful staff, replacing a damaged part with no quibble and a speedy delivery. Very happy with the quality of the product and it looks really good.

October 16, 2025
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Thank you for the kind words and the 5* review

Rated 5 out of 5 stars

5 years on

We had a composite fence 5 years ago and it is still looking great. It has weathered well and is easy to clean.

October 17, 2024
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Thank you for the review we really appreciate it

Rated 4 out of 5 stars

Staff particularly Faye were extremely…

Staff particularly Faye were extremely knowledgeable and helpful. Their showroom was extremely useful as it enabled us to see the full products as opposed samples. The only downside was a misunderstanding about the delivery date.

October 3, 2025
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Brendan, thank you for the review. will pass on to Faye

Rated 5 out of 5 stars

Really good experience with eCompsite…

Really good experience with eCompsite Products. I visited the showroom selected the fencing that I needed from their extensive range. Deliver was as planned and they were very responsive when there was a small problem. I have no hesitation in recommending this company. The pricing was reasonable too! 😀

September 19, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

thank you so much for you're kind words

eComposte Products

Rated 5 out of 5 stars

The best composite products.

Rob and his team are amazing.
The products from this company are top tier, the best move I've made is getting a composite fence.
The aftercare is really good nothing is too much trouble.
If you're thinking of a composite fence this is the company to chose.

September 30, 2025
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Sharon, thank you for the review and will pass on to Rob

Rated 5 out of 5 stars

Great experience with Ecomposite

The staff were a great help and responded quickly to each of my enquiries & questions. The products are great quality and it's given a great finish to my new garden.

September 29, 2025
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Andy, thank you for the kind words in the review

eComposite

Rated 5 out of 5 stars

Ecomposite post LED lights

Very happy with this company, good quality Fencing/posts/lights. 5 stars service, great customer support 👍

October 3, 2025
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi Landi, thank you

eComposite

Rated 4 out of 5 stars

EComposite Products fencing review

EComposite Products fencing review. The order process was fairly simple and, following a telephone conversation with Faye, it was easy to add a “made to measure” gate too.
The delivery was quick, although there was no communication from EComposite, just from Pall-Ex about the delivery date/time.
The driver was supposed to call before he arrived to give an ETA (that didn’t happen). The goods were supposed to be delivered to the roadside or footpath (that didn’t happen either).
The driver arrived and was redirected to the correct drop off location, he arrived and blocked my neighbour’s car in. He then told us that he was going on a break and that we would have to off load a double pallet of fencing and the gates ourselves! The tail lift was unavailable (not working) and we could not climb up into the lorry. So we (3 pensioners) had to unload by hand! Not impressed doesn’t even begin to describe how I felt.
To add insult to injury, my neighbour needed to collect her young son from school as he was unwell, and the driver said that he couldn’t move for another 8 minutes. I will say that he was polite but I would have told him not to park there had he explained that he was taking a break because of his taco metre! Anyway, we eventually managed to get the delivery off the lorry.
When we started fitting the slats between our existing concrete posts, we were surprised to find that every one needed cutting, they are longer than the 6’ panels we had removed. So every single slat had to be cut down.
The fencing is now fitted, and looks great.

September 4, 2025
Unprompted review
eComposite Products Ltd logo

Reply from eComposite Products Ltd

Hi jacqueline thank you for you're review, so glad you are happy and it looks great.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look