First time buying from eCosmetics and I'm very happy with my experience! Received a 25% discount for my first purchase when I ordered a 100ml bottle of Creed Royal Oud . It is a newer bottle with an F... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an excellent experience with Ecosmetics! They offered the best price I could find for the Neova Hair Strengthening System, which was already a huge win. On top of that, my order shipped quickl... See more
Company replied
I like that ecosmetics carries Dolce Vita by Christian Dior. It’s my favorite and hard to find a distributor. Thanks for providing it. It is always easy to find on your website. Thank you
Company replied
My experience was great because the online website is simple and I appreciate that. Earlier that same morning I had tried several other websites,which didn't help me at all. Either the prices were out... See more
Company replied
Company details
Written by the company
Looking for eCosmetics Reviews - Is eCosmetics.com legit? Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market. Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
Why Choose eCosmetics.com?
Written by the company
- The Biggest Names in Beauty
- Get the same exact beauty brands you love delivered right to your door.
- Fast, Free Delivery & Returns
- Orders over $49 get fast, free shipping and returns are always free of charge.
- 100% Satisfaction Guaranteed
- You will love everything about your order, or we will make it right for you - 100% Satisfaction Guaranteed.
Contact info
2930 Gateway Drive, 33069, Pompano Beach, United States
- 800-349-8192
- help@ecosmetics.com
- ecosmetics.com
Extra 15% Off w/code SAVE15
4.6
Excellent
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great prices for quality products
great prices for quality products, very quick delivery win win win!!
April 15, 2026
Unprompted review
Reply from eCosmetics.com
Thank you so much for your 5-star review! We’re thrilled to hear that you’re happy with our products. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. We’re committed to offering quality products our customers can trust, and we hope you continue to enjoy your purchase!
Very easy to order from and great…
Very easy to order from and great prices. Already being shipped to me within 2 days. Will definitely order from them again!
April 27, 2026
Reply from eCosmetics.com
Thank you so much for your 5-star review! We truly appreciate your kind words and support. It means a lot to us to know that you had a great experience. Our team is committed to providing excellent service, and your feedback encourages us to continue doing our best. Thank you for your support!
Great customer service
It was easy to find the item I was looking for in your app. You kept me informed of the status of my order.
It arrived as predicted and very nicely packaged.
I will be ordering from you again.
April 22, 2026
Reply from eCosmetics.com
Thank you for the 5 stars! We are so happy to hear that you have had such a positive experience with us. Your satisfaction is our top priority, and we look forward to your future orders.
Reply from eCosmetics.com
We truly appreciate your 5-star review! We're glad you enjoyed our products, prices, and fast shipping. Thanks for your support!
Easy to shop
Easy to shop, select, and check out! Item was shipped within hours! Love the generous promo code!
April 27, 2026
Reply from eCosmetics.com
Thank you for your 5-star review! We’re so glad to hear that you found our website easy to navigate and checkout smooth. It’s great to know your order arrived quickly and that you were able to take advantage of our discounts.
We truly appreciate your support and look forward to you shopping with us again soon!
Prompt service and shipping
April 27, 2026
Reply from eCosmetics.com
We appreciate your wonderful feedback! We are truly glad to hear that you were satisfied with our prompt service and shipping. We really appreciate your support and look forward to serving you again in the future.
I do like the prices
I do like the prices, but sometimes I can find products cheaper through the actual websites, so I usually only order with special discounts. This last time it was a 30% off which made the price reasonable. The search engine can be a little cumbersome, sometime when you hover over a title line, the products below disappear. Very impressed it shipped within 24 hours when I ordered on a weekend!
April 27, 2026
Reply from eCosmetics.com
Thank you for your feedback. We are constantly striving to improve and provide the best possible service and products for our customers. Please let us know if there is anything specific we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Reply from eCosmetics.com
Thank you so much for your wonderful 5-star review! We truly appreciate your words and support. It means a lot to us to know that you had a great experience. Our team works hard to provide the best possible service, and your feedback encourages us to keep doing our best.
Good delivery time,authentic…
Good delivery time,authentic quality,prices are fair but could be better!!!
April 10, 2026
Reply from eCosmetics.com
Thank you for the feedback. We are so glad that you had a 5-Star Experience. We are constantly striving to improve and provide the best possible service and products for our customers. Your support means a lot to us!
Great selection and prices
Great selection and prices, fast delivery. Recommended!
April 13, 2026
Unprompted review
Reply from eCosmetics.com
Thank you for your review! We’re thrilled to hear you’re happy with our selection, pricing, and fast delivery. We appreciate your support and look forward to seeing you again soon.
Poor customer service
I ordered 4 items of expensive skin care. My credit card got charged immediately but after 10 days I still did not have a tracking number. I went to their online chat and spoke to a representative asked about my order because it had not been processed yet after 10 days and they told me that two of the items were on backorder and they never told me about that. I asked if they could still send the other two items and they said no since it was processed as one order they had to wait until the entire order could be fulfilled. I canceled my order and will never order from this company again. They should’ve at least communicated my order status in the delay to me without me having to contact them first.
April 27, 2026
Unprompted review
Reply from eCosmetics.com
We’re very sorry to hear about your experience, and we completely understand your frustration. We recognize how disappointing it is to wait for an order, especially for high-value items, only to encounter unexpected delays and limited fulfillment options.
Our standard shipping timeframe is typically estimated at 2–8 business days. However, due to the high popularity of certain items, orders are fulfilled in the order they are received, which may impact processing times. Your feedback regarding order updates and partial shipment options is truly appreciated. This is not the experience we aim to provide, and we are actively working to improve both our communication and fulfillment processes.
A member of our team has reached out to assist you further. If you need anything else, please don’t hesitate to contact us. Our support team is available Monday through Friday from 8:00 a.m. to 9:00 p.m. EST, and weekends from 9:00 a.m. to 7:00 p.m. EST.
Customer service.
What makes the company great is your fantastic customer service. They always get back to you right away and are so helpful and understanding and willing to help. (Love the 30 percent off too of course)
April 25, 2026
Reply from eCosmetics.com
Thank you for the 5-star review and for taking the time to share your feedback. We truly appreciate your kind words regarding our customer service team. It is always our priority to provide supportive assistance, and we are glad this reflected in your experience. We appreciate your continued support and look forward to serving you again.
Great buying experience.
Great price on my expensive skin care product. The item was well packaged and I received it quickly. Will definitely do business with this company again.
March 31, 2026
Reply from eCosmetics.com
Thank you so much for your wonderful review! We are really glad to hear you had a smooth experience and that your order arrived quickly and in great condition. We truly appreciate your support and look forward to serving you again in the future!
Great products / Great Ordering Experience
Great products. Easy shopping. No BS on the promo codes. Shipped promptly. Great Trustpilot and BBB evals. Has a surprising array of the high quality health as well as cosmetic products I love.
April 25, 2026
Unprompted review
Reply from eCosmetics.com
Thank you for your 5-star review! We really appreciate you taking the time to share such detailed feedback. We are glad to hear that you found the shopping experience smooth and straightforward, and that the promo codes and shipping met your expectations. We work hard to curate a wide range of quality items for our customers. Your support means a lot to us, and we look forward to serving you again.
Hav made several purchases that arrive…
Hav made several purchases that arrive intact and sooner than expected. Always happy to see the prices offered and customer support given.
April 25, 2026
Unprompted review
Reply from eCosmetics.com
Thank you so much for your 5-star review! We’re thrilled to hear your orders are arriving early and that you're happy with our prices and support. We truly appreciate your continued loyalty and look forward to your future orders.
Ecosmetics has more variety of products…
Ecosmetics has more variety of products than any other site.
April 25, 2026
Reply from eCosmetics.com
Thank you for the 4 stars! We’re glad you enjoy our wide product selection. If there’s anything we can improve to earn that 5th star, we’d love to hear your feedback, as we're always looking for ways to improve.
Was awesome to have a store that we can…
Was awesome to have a store that we can trust to purchase authentic products and affordable give every customer to enjoy brand names items
April 25, 2026
Unprompted review
Reply from eCosmetics.com
Thank you for your 5-star review! We are happy to know you had a great experience and felt confident shopping with us. Your satisfaction is our top priority, and we look forward to having you back again soon.
Reply from eCosmetics.com
Thank you for the 5 stars! We are so happy to hear about your positive feedback. We look forward to your future orders.
Reply from eCosmetics.com
Thank you for your feedback. We are glad to hear you are happy with our selection. We make every effort to ensure the merchandise on our site is in stock; however, due to high demand, some items may occasionally become unavailable. If an item is currently out of stock, you may enroll in restock notifications directly on the product page by entering your email under the “Alert Me” option. If there is anything further we can do to make this a 5-star experience, please let us know. Our customer care team is available Monday through Friday, 8:00 AM–9:00 PM EST, and Saturday through Sunday, 9:00 AM–7:00 PM EST.
Got correct order quickly!!
April 22, 2026
Reply from eCosmetics.com
Thank you so much for your kind review! We’re so happy to hear that you received your order quickly. We truly appreciate you taking the time to share your experience and look forward to seeing you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.