The order I placed three weeks ago still hasn’t arrived. Even though I’ve been sending emails constantly, they’ve been stalling me, and when I wrote to them a few more times recently, I didn’t receive... See more
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See what reviewers are saying
Experience in working with this company was a pleasure. The store has a wide variety of needed supplements and prices are pretty comfortable. I made a mistake in the shipping address, and I solved t... See more
I accidently made a double order and paid both. The support group is professional, kind, calming and really fast with answers (thank you Carolina!). I bet the whole team's great! With this kind of att... See more
I have generally been satisfied, which is why I ordered twice from ECO supplements. They are honest, price-competitive, to-the-point and efficient, even though the first time there is a tiny delay. Th... See more
Company details
Written by the company
We love natural supplements! Explore our range of 4500 natural, organic and clean supplements. We always offer free shipping on all orders over 100€. EcoSupplements is run by a family owned & eco-friendly company. All our deliveries are eco-friendly and 100% climate neutral, good right?
Contact info
14 Antim I Street, 1303, Sofia, Bulgaria
- support@ecosupplements.eu
- ecosupplements.eu
4.0
Great
537 reviews
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery according to order and…
Delivery according to order and communicated timeline.
December 7, 2021
Shipment was little delayed
Shipment was little delayed. However after sending a mail, they answered at once and got the parcel completely.
December 7, 2021
Fast shipping and all products ordered…
Fast shipping and all products ordered where there
December 7, 2021
Quick postage great service
December 7, 2021
an ok alternative
decent customer service, good products, but handicapped by too high prices as compared to other sources offering the same items and somewhat slow shipping. I'll use them as an alternative source because of this.
December 6, 2021
Excelent!!! *****
Excelent Service and Products! Maximum Quality!!! Thank you!!!
November 28, 2021
Unprompted review
Good selection of products and prompt…
Good selection of products and prompt delivery
November 28, 2021
Unprompted review
Can highly recommend 👍
Very nice online store, with almost everything👍
Good prices, and fast shipment.
Can recommend- have used them several times and will in the future👍
November 25, 2021
Unprompted review
Reply from Eco Supplements Ltd
Hi, We have resent you the order confirmation, please also check your spam/trash folder, we have also answered your emails.
Please check that you have typed in your correct email in the order information!
You should have gotten an email with tracking information, however your package has been shipped, you can track it here:
https://www.ups.com/track?loc=en_US&tracknum=1Z874E876841116601&requester=ST/trackdetails
We would be glad if you would like to update your bad review, we are glad to give you a discount code as compensation, in that case feel free to contact us at support@ecosupplements.eu
Best regards
Ecosupplements.eu
Support
Mikael
EVERYTHING WRONG WITH THIS COMPANY.. AVOID THEM
On my first order they send me wrong item, and it arrived late
Now on my second order it’s been 4 days and yet they still didn’t dispatch the items and they won’t reply to my emails
what can I say
they send wrong supplements, they take too long to dispatch and maybe sometimes they don’t dispatch at all, they never reply to emails and the shipping takes longer than they say.. unprofessional company
November 23, 2021
Reply from Eco Supplements Ltd
Hi, You send us two emails with a few hours between them, which are both answered.
As you live on a island i Greece, where UPS can not ship directly, we need to re-route your package with a longer delivery time (4-8 working days).
You could have read our shipping terms before making a really bad and untrue review about us.
https://ecosupplements.eu/shipping-returns/
However we have cancelled your order and issued a full refund as you seem to be so unhappy.
Best regards
Ecosupplements.eu
Support
Mikael
They shipped my order quickly.
November 20, 2021
Good company
Good company to deal with but product hard to tolerate ..had stomach issues taking it so discontinued unfortunately
November 18, 2021
Unprompted review
Excellent and reliable company
Excellent customer service from start to finish. Items were very well packed and shipment was procise, reliable and quick. Prices also very reasonable. Very impressed with the company. Will definitely be ordering again.
November 11, 2021
Its great service
Its great service, but the period of one month to use the coupon is not enough or logical, it should be at least 3 months.
November 9, 2021
Unprompted review
fast and hassle-free service
November 8, 2021
Everything perfect <3
November 4, 2021
Goldmine
Ordered many times,never disapointed!good prices,fast delivery to Ireland,assortment is massive,Eco supplements is now my saviour after new customs duty implementations to goods outside EU.
Thank you!
November 4, 2021
Unprompted review
The products are very helpful and…
The products are very helpful and services...amazing 👏
November 4, 2021
Unprompted review
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