Bramley Wholefoods Reviews 44

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Website was easy to use. The range of delivery options was really helpful. My parcel arrived promptly.

Rated 5 out of 5 stars

Happy to support this lovely eco-friendly business. I'm also on the lookout for non-toxic and plastic free-items, and they offer convenient delivery or click & collect. Reasonably priced items (especi... See more

Rated 5 out of 5 stars

I cannot say enough good things about this company. They shipped my order, but Royal Mail lost it. No issue they shipped again and we received it correctly. Their wonderful products, excellent ser... See more

Rated 4 out of 5 stars

Order took over a week to be dispatched and then another 4 days to be delivered… Got what I ordered and no complaints there, but don’t order if you’re in a rush! (Edit: the website does say it will... See more

Company replied

Company details

  1. Health Food Store
  2. Cleaning Products Supplier
  3. Toiletries Store
  4. Variety Store

Written by the company

Welcome to our utopia for the eco-friendly! Find 100s of everyday products - all plastic-free! An easy way to help reduce your footprint on the Earth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly, highly recommended.

I experienced excellent and quick customer service with an initial request for further details about a product and postage. My order (10kg of bran flakes) duly arrived in perfect condition and with a much better taste than much more expensive branded products. Highly, highly recommended.

April 2, 2024
Rated 5 out of 5 stars

Item arrived as described (pumpkin…

Item arrived as described (pumpkin seeds) although a nutritional breakdown table would have been very welcome as I'm trying to increase my calorie and protein intake, however I could Google these. Great service!

March 19, 2024
Bramley Wholefoods logo

Reply from Bramley Wholefoods

Thank you so much for your generous rating! A nutrition guidance table is something we just happen to be currently working on having on all of our products in the future :)

Rated 4 out of 5 stars

slow delivery!

Order took over a week to be dispatched and then another 4 days to be delivered… Got what I ordered and no complaints there, but don’t order if you’re in a rush!

(Edit: the website does say it will take 5-10 days to be dispatched as a bulk item).

January 11, 2024
Bramley Wholefoods logo

Reply from Bramley Wholefoods

Hello, we are a micro business (often just one person at work in the shop serving customers, shelf restocking and also handling online orders at the same time).

I apologise for the delay on the dispatch but you ordered a bulk item which clearly states in the description (on all of our bulk item listings) to allow 5 to 10 days for dispatch.

We booked next day delivery with the courier so I can only apologise on behalf of the courier for the delay between dispatch and delivery. I feel a bit disappointed that we lost stars on your review for the courier's delays. Perhaps leave FedEx a review regarding this.

Regardless, we thank you for your order, as a micro business it means a lot to us.

Rated 5 out of 5 stars

Fabulous range of products at…

Fabulous range of products at competitive prices. Very helpful in store. Slight issue after purchase, which was resolved promptly with some great communication. Will definitely be back next time I am in the area ☺️

July 29, 2023
Rated 5 out of 5 stars

Very helpful

I had a really smooth experience ordering online. I bought some bulk items now the Leeds shop has closed and I can't fill up anymore. I left a note on my order, they responded really quickly and were able to add to my order. I will definitely order through them again.

May 24, 2023
Rated 5 out of 5 stars

Happy with purchase.

I had bought the Summer Fruits flavour cordial in the shop (having never tried this flavour before) and my children liked it a lot, so I decided to buy 3 more bottles from Ecotopia online.
Communication about the delivery was good and I am happy to be supporting a small business.

May 31, 2023
Rated 5 out of 5 stars

Great little company

Nice range of items for a good price, and I really love that reasonable prices are being charged for P&P based on your order weight (the reason I chose them over other retailers). There was an initial problem with my delivery when an item was missing, but this was rectified in super quick time and all communication was very friendly and helpful. Highly recommended.

December 29, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look