EcowoodwearReviews 

78
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often highlighting the stunning appearance and unique design of the watches and their beautiful wooden packaging. Many people appreciate the personalized and attentive customer service, noting the company's responsiveness and willingness to resolve issues, which contributes to a stress-free and enjoyable experience. The overall ordering process is described as easy and wonderful, with many reviewers expressing satisfaction with the product exceeding their expectations and recommending the company to others. However, some customers experienced longer than expected delivery times, with products sometimes arriving later than anticipated. A few reviewers also noted that the watches, despite being described as crafted from wood, contained minimal wood and felt plasticky, or had issues with the engraving being too small or half missing. Additionally, some people found the watches susceptible to condensation when exposed to water, even with careful use, and some experienced issues with the watch band breaking.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its unique design, quality, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the unique design, craftsmanship, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reporting that their orders... See more

Customer service

People report positive experiences with customer service, often describing it as the best they have ever... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning craftsmanship and quality of both the watch and presentation box. The regular updates from the company regarding delivery were above and beyond. Couldn’t be more impressed with my... See more

Company replied

Rated 5 out of 5 stars

I cannot be more complimentary of this company. I bought the watch for my bestie and she absolutely loves it (now I’m jealous because I want one!) I emailed them about the watch and they responded wi... See more

Company replied

Rated 5 out of 5 stars

I brought the watch for my husband for Christmas. It arrived in plenty of time and looked stunning. I was slightly concerned ordering off a website as my husband has quite large wrists and struggle to... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets a... See more


Company details

  1. Clock Watch Maker

Written by the company

🔥 EcoWoodWear – Not Just a Watch. A Statement. At EcoWoodWear, we don't just sell watches – we sell identity. Crafted from real wood and built to stand out, our timepieces are made for those who move different. Inspired by nature, designed to elevate your style. Our mission? To bring premium, bold wooden watches to the scene – without the crazy price tag. Every piece is lightweight, eco-conscious, and guaranteed to turn heads. Wear something they’ll remember. Wear EcoWoodWear.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(78)

76 reviews in the last 12 months

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Rated 4 out of 5 stars

I love the watch but the engraving is…

I love the watch but the engraving is too small and too hard to read. Otherwise, my fiancé loved it.

June 15, 2026
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Susan,

Thank you so much for your feedback! We're really glad to hear your fiancé loved the watch. 😊

We're sorry the engraving wasn't quite what you expected. We'd be happy to send you a replacement engraved case with larger text if you'd like.

Just send us an email at info@ecowoodwear.com, and we'll be happy to help make it right.

Best regards,

Ben

Rated 5 out of 5 stars

A company that stands by their product

I ordered two watches from this company. One for my son for his birthday and a second for me because I thought they were beautiful. We both love the watches. I had an issue with my watch getting condensation under the glass during the day. It wasn't because the watch had gotten wet in any way, it just seemed to happen after fairly high temp changes. I took a photo and sent it to Ben and Emma who immediately responded and said that it was unusual and obviously should not be happening. We were all hoping it was a one off event, but it continued to happen. They continuously followed up via email to my concerns and offered to replace the watch immediately. They sent me pictures of a new design watch and gave me the opportunity to chose a model as a replacement. I give this company 5 stars for the simple fact that they stand by their products. If something unexpected happens they immediately offer a solution. Rarely these days do you find an honest company that treats their customers as well as eco wood wear does. The watches are light, good looking and comfortable to wear all day. I highly recommend giving this company a try. You wont be disappointed by the product.

June 1, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Frank,

Thank you so much for taking the time to leave such a thoughtful review.

While we're sorry that you experienced an issue with condensation, we're incredibly grateful for the opportunity to make things right. Customer satisfaction is always our top priority, and we're pleased that we were able to find a solution that worked for you.

Your kind words about our service truly mean a lot to our small team. We work hard to create meaningful products and to stand behind them when unexpected issues arise.

Thank you again for your trust, your patience, and for choosing Eco Wood Wear for both yourself and your son. We hope you both enjoy your watches for many years to come.

Best regards,

Ben

Rated 2 out of 5 stars

I ordered my watch and I supposed to…

I ordered my watch and I supposed to have received it 3 days ago. It’s going into the next week and when I checked to track it.. supposed to have arrived Thursday June 18.. it says “in transit”. My 2 watches from Original Grain came on time and I was hoping for the same with this company.

June 18, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Bryan,

We're very sorry for the shipping delay and completely understand your frustration.

After reviewing your order, I can see that your watch is still actively moving through the carrier network and remains in transit. While delays are rare, they can occasionally occur once a package is in the hands of the shipping carrier.

If tracking information is ever unclear or you have any concerns about your order, please don't hesitate to contact us directly at [info@ecowoodwear.com](mailto:info@ecowoodwear.com). Our team is always happy to investigate and provide updates.

We're monitoring your shipment and expect it to arrive shortly. We truly appreciate your patience and hope you'll consider updating your review once your watch has arrived and you've had the opportunity to experience it.

Best regards,

Ben
Eco Wood Wear

Rated 5 out of 5 stars

ECO wood watch

The ordering process was easy. When my watch got to me it was easy to set. The watch is very light weight. I had to remove 2 links and it was super easy with the tool they sent. The watch looks and feels great on my arm. I am very pleased with my watch.

May 20, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you so much Kelly. We’re really happy to hear everything went smoothly and that you’re enjoying the watch!

Rated 5 out of 5 stars

Great service from the start

Great service from the start, lovely watch, beautifully crafted, a real head turner and conversation piece

May 1, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you so much Roger! We truly appreciate the kind words and are very happy to hear you love the watch!

Rated 5 out of 5 stars

My grandson's 18th birthday gift…

I bought the watch for my grandson's 18th birthday. I personalized a message on it. He was very pleased with his gift which made me very happy. The order came as described in a very timely matter.
Thank you for making his 18th birthday one to remember!
Terry

April 29, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Terry,

Thank you so much for your kind words!

We’re really happy to hear your grandson loved his birthday gift, that’s exactly what we aim for 😊

Wishing him an amazing year ahead, and thanks again for trusting us with such a special moment.

Best regards,
Ben

Rated 5 out of 5 stars

Keeping it for myself?!?

I love the watch. I bought it for my sister’s birthday, but I am having a serious dilemma because I want to keep it for myself! It’s stunning!

April 20, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Kelly,

That’s a great problem to have 😄

So glad you love it, sounds like you might need one for yourself too!

Rated 5 out of 5 stars

I hadn't read any reviews before, but I see I'm not alone in raving about this product and company.

I hadn't read any reviews before I bought the Opulent Ebony and Blue Viper and was totally knocked out by the quality and unique design of these watches, especially the Blue Viper. Ben and his team are a pleasure to deal with in every way. When I offered to write a review, I found that I am not alone, just one of a long line of customers extraordinarily satisfied in every way.

April 20, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Doug,

Thank you so much for your kind words, that truly means a lot to us.

We’re really glad to hear you’re enjoying both the Opulent Ebony and especially the Blue Viper. It’s great to have you as part of our community, and we truly appreciate you taking the time to share your experience.

Enjoy the watches, and if you ever need anything, we’re always here.

— Ben

Rated 5 out of 5 stars

Contemporary elegant

I don’t usually buy this style of watch so you can say it was more of an impulse buy and I love it! I wear the watch all the time. It has a timeless elegance and yet contemporary. I love the concept of a watch made from wood. It’s classic! Easy to wear! I am considering buying another watch.

March 24, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Reg,

Thank you for your kind words, we really appreciate you sharing this.

It’s great to hear that the watch exceeded your expectations, especially as an impulse buy. That balance between timeless elegance and a more contemporary feel is exactly what we aim for with our designs.

We’re glad it’s become a piece you enjoy wearing every day, and we’d be happy to have you back if you decide to add another one to your collection.

Best regards,
Ben
Eco Wood Wear Support

Rated 5 out of 5 stars

Rough living guy

My husband is in construction and i bought one of these watches for him. He had a fall and the watch band broke, this company replaced the watch, no questions asked. Then the band broke again. I contacted the company again and they responded with the option to repair the watch we had or just order another one that would be stronger - all at no charge to us. This is the BEST customer service I have ever dealt with. I am so happy with this company. I will order another watch from them any day and recommend them to everyone who wants one!!! Thank you for making this experience to fantastic!!!

March 19, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you so much, Jocelyn! this truly means a lot to us.

We know your husband puts the watch through real daily wear, so it’s important to us that we stand behind both the product and the experience. I’m really glad we could find a solution that worked for you.

Your support and recommendation mean everything. We’ll be here anytime you need us.

Rated 5 out of 5 stars

Watch

Beautiful watch... Excellent customer service...

March 17, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you, Nicky that’s great to hear!

We’re glad everything met your expectations, both the watch and the service. Enjoy it, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Very unique and classy gift

March 3, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you Sasirekha, that means a lot to hear!

We put a lot of care into making each piece feel special, so it’s great to know it came across as a unique and classy gift. Hope it made the moment even more memorable

Rated 5 out of 5 stars

Beautiful watch

Beautiful watch
I work in a restricted area where smartphones are not allowed
This watch is perfect.

March 8, 2026
Unprompted review
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Reply from Ecowoodwear

Thank you so much, Mary, really glad to hear the watch is working perfectly for you!

That’s exactly what we aim for: something reliable, practical, and still beautiful to wear. Appreciate you taking the time to share this 🙌

Rated 4 out of 5 stars

Needs better instructions

I really like this bracelet, even though I am not really a bracelet person. I docked a star because the instructions for how to remove links are printed on craft paper which makes them very hard to read. Also, they pretty much stop at how to remove the link pins, and do not tell you how to put the link pins back together after removing the segments. I was able to find a random YouTube video with instructions for how to deal with link pins, and sort of extrapolate to how to do it using the tools provided by Eco Wood Wear.

March 4, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Jillian,

Thank you for your honest and detailed feedback. We really appreciate you taking the time to explain your experience.

I’m very glad to hear that you like the bracelet, especially since you’re not usually a bracelet person. That truly means a lot to us.

You make a very fair point about the instructions. Clearer guidance, particularly on how to reinsert the link pins, would definitely make the process easier. We will review both the readability and the completeness of the instructions so we can improve this moving forward.

If you ever need step by step guidance directly from us, please feel free to reach out. We are always happy to help.

Thank you again for your thoughtful review.

Rated 5 out of 5 stars

Looks nice, feels quality.

Always a little worried buying from sites like these, but the watch is legit. Looks and feels high quality, and the band links were easy to take off to fit it(comes with a little tool) On the final day of the shipping range I hadn’t been noticed of tracking info yet. Emailing customer support they got back within 24 hrs with the tracking info and delivery date. Watch also comes in a very solid wooden box.

March 2, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Landon,

Thank you for taking the time to share such a detailed review, we really appreciate it.

We completely understand the hesitation when ordering online, so it means a lot to hear that the watch met your expectations in both quality and presentation. I’m glad the sizing tool made things easier as well.

Thank you as well for mentioning the support experience, we’re always here to make sure everything is clear and runs smoothly.

Enjoy your watch!

Rated 5 out of 5 stars

Great customer service which is nice to…

Great customer service which is nice to see, easy to deal with, nice product!

February 12, 2026
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Frank,

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience.

It’s great to hear you found our customer service easy to deal with and that you’re happy with the product, that means a lot to us.

We hope you enjoy your watch for years to come.

Rated 5 out of 5 stars

This is the first time ordering from…

This is the first time ordering from Ben's company
When i received the watch it was even more beautiful than i could have imagined
The quality and the presentation of the watch was greater than my expectation
The personal customer service that Ben provided was the easiest and best experience i ever received
Ben personally cares about every customer and ensures that all emails are answered within 24 hours and ensures that his customers are extremely satisfied and happy no matter what length he has to go to, he does.
I would personally recommend this company not only for the unique beautifully made product but in addition to purchase from a company that actually cares about their customer and cares that they are happy
Thank you, Ben, for all your support and for making my experience a pleasurable one and delivering a beautiful gift
All the best
Sandra

February 10, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Sandra,

Reading this truly means more than you know. Thank you so much for taking the time to write such a thoughtful and generous review.

We’re a small team, and knowing that the watch exceeded your expectations both in quality and presentation is incredibly rewarding. But what touches me most is hearing that you felt genuinely cared for throughout the process. That’s exactly what we aim for with every single customer.

Your support and recommendation really do make a difference, and I’m so grateful you chose us for such a meaningful gift.

Wishing you all the best as well, and thank you again for your kindness.

Warm regards,
Ben

Rated 5 out of 5 stars

Very helpful

Watch came and looked great only problem was the strap was to small..got in touch with the company and they sent a couple of extra links free of charge...great help many thanks..

January 23, 2026
Unprompted review
Ecowoodwear logo

Reply from Ecowoodwear

Hi Will,

Thank you so much for sharing this 😊

I’m really glad to hear you

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