EcowoodwearReviews 

78
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, often highlighting the stunning appearance and unique design of the watches and their beautiful wooden packaging. Many people appreciate the personalized and attentive customer service, noting the company's responsiveness and willingness to resolve issues, which contributes to a stress-free and enjoyable experience. The overall ordering process is described as easy and wonderful, with many reviewers expressing satisfaction with the product exceeding their expectations and recommending the company to others. However, some customers experienced longer than expected delivery times, with products sometimes arriving later than anticipated. A few reviewers also noted that the watches, despite being described as crafted from wood, contained minimal wood and felt plasticky, or had issues with the engraving being too small or half missing. Additionally, some people found the watches susceptible to condensation when exposed to water, even with careful use, and some experienced issues with the watch band breaking.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its unique design, quality, and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the unique design, craftsmanship, and... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ordering... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many reporting that their orders... See more

Customer service

People report positive experiences with customer service, often describing it as the best they have ever... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely stunning craftsmanship and quality of both the watch and presentation box. The regular updates from the company regarding delivery were above and beyond. Couldn’t be more impressed with my... See more

Company replied

Rated 5 out of 5 stars

I cannot be more complimentary of this company. I bought the watch for my bestie and she absolutely loves it (now I’m jealous because I want one!) I emailed them about the watch and they responded wi... See more

Company replied

Rated 5 out of 5 stars

I brought the watch for my husband for Christmas. It arrived in plenty of time and looked stunning. I was slightly concerned ordering off a website as my husband has quite large wrists and struggle to... See more

Company replied

Rated 5 out of 5 stars

Unfortunately I had to contact Ben about the engraving on the bracelet I ordered. Emails were answered promptly and politely and a new bracelet has arrived with the correct engraving. The bracelets a... See more


Company details

  1. Clock Watch Maker

Written by the company

🔥 EcoWoodWear – Not Just a Watch. A Statement. At EcoWoodWear, we don't just sell watches – we sell identity. Crafted from real wood and built to stand out, our timepieces are made for those who move different. Inspired by nature, designed to elevate your style. Our mission? To bring premium, bold wooden watches to the scene – without the crazy price tag. Every piece is lightweight, eco-conscious, and guaranteed to turn heads. Wear something they’ll remember. Wear EcoWoodWear.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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No history of asking for reviews

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4.7

All reviews

(78)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A really nice looking watch

A really nice looking watch. Good craftsmanship and unique look! Also, I find it very competitively priced. Love it! 😄👏

January 22, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Julia,

Thank you so much for the lovely feedback! 😄👏

We’re really happy to hear you love the craftsmanship, the unique look, and the value — that means a lot to us. Enjoy wearing your watch, and thanks again for your support!

Rated 5 out of 5 stars

Beautiful Watch and Great Customer Service

I am not someone who is particularly excited by watches, and I rarely wear them. But when an advert for Eco Wood Wear popped up on my FB feed, I was instantly interested. I thought it looked incredible. After some research, I knew I had to have one. It arrived yesterday, and I think it is absolutely stunning. Truly beautiful to look at, and very unique. It came in a wonderful wooden box and with tools to adjust the strap. I cannot believe how excited I am to own (and show-off) a watch - but this is exceptional. The attention to detail is fantastic. Customer service is also faultless - I asked a question by email the day it arrived (about the protective film the watch came with), and I got a detailed and friendly response the same day from Ben himself. I am very, very impressed. Great product, great service. I am sure I will buy more than one of these watches!

January 21, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Alex,

Thank you so much for taking the time to write such a thoughtful review — this truly made our day.

It means a lot to hear that the watch exceeded your expectations, especially if watches aren’t usually something you get excited about. Knowing that you love the design, the details, and even enjoy showing it off is exactly why we do what we do.

I’m also really glad I could help with your question and that the response felt personal and reassuring — that’s very important to us.

Thank you again for your kind words, your trust, and your support. We’d be absolutely honoured to welcome you back whenever you’re ready for the next one.

Warm regards,
Ben

Rated 5 out of 5 stars

The perfect gift

I got this watch for my boyfriend who's in the military. He needed a watch that also told 24 hour time. He lived that it was made out if a whiskey barrel since he's from Tenn. I had it engraved on the back and its perfect.

December 18, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Jody,

Thank you so much for this beautiful review ❤️

It truly means a lot to hear that the watch was the perfect gift for your boyfriend. Knowing it fit his needs with the 24-hour time, connected to his Tennessee roots through the whiskey barrel wood, and that the engraving made it extra special that’s exactly why we do what we do.

Please also pass along our appreciation for his service. We’re honored that one of our watches is something he’ll wear and carry with him.

Thank you again for trusting Eco Wood Wear. If you ever need anything in the future, I’m always happy to help.

Warm regards,
Ben – Eco Wood Wear Support

Rated 5 out of 5 stars

Beautiful and great watch Im very happy…

Beautiful and great watch Im very happy THANKS for fast and easy delivery

January 12, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Piotr,

Thank you so much for your kind words 😊

We’re really happy to hear you love the watch and that everything arrived quickly and smoothly. Knowing you’re happy with both the product and the delivery truly means a lot to us.

Thank you for choosing Eco Wood Wear, and enjoy your watch!
Ben – Eco Wood Wear Support

Rated 5 out of 5 stars

Pros and Cons

I really appreciated the service and response to questions after ordering. I love the watch that was a gift for my boyfriend but was disappointed that there was no glow or lighting of the face at night. It’s not functional in the dark. But overall it’s beautiful.

January 10, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Wendy,

Thank you for sharing your honest feedback, we truly appreciate it.

I’m really glad to hear you loved the watch and that our service and communication met your expectations, especially since it was a gift for your boyfriend. At the same time, I completely understand the disappointment about the lack of glow at night. You’re absolutely right not all of our designs include luminous hands or a backlight, and I’m sorry this wasn’t the experience you were hoping for.

That said, your feedback is genuinely valuable and helps us improve how we communicate features and how we design future collections. If you’d ever like help choosing a model with night visibility in the future, I’d be more than happy to guide you.

Thank you again for your thoughtful review and for choosing Eco Wood Wear.
- Ben

Rated 5 out of 5 stars

Great watch very happy with my purchase…

Great watch very happy with my purchase and customer service was next level amazing would definitely order from them again

January 8, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Shragy,

Thank you so much for your wonderful review 😊

We’re truly happy to hear you love the watch and that our customer service made such a positive impression. Knowing you’d order from us again means a lot and tells us we’re doing something right.

Thank you for choosing Eco Wood Wear and for your trust enjoy your watch!
Ben

Rated 5 out of 5 stars

Excellent quality watch

Ordered the watch too late for Christmas delivery however, it arrived 2 days before! Quality is excellent and it keeps perfect time. A very happy customer. Thanks

December 23, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Kev,

Thank you so much for your kind words that’s wonderful to hear 😊

We know how stressful timing can be when a gift is for Christmas, so we’re really glad it arrived in time and met your expectations. Hearing that the quality is excellent and that the watch keeps perfect time truly makes our day.

Thank you for choosing Eco Wood Wear and for your trust. Enjoy the watch!
Ben – Eco Wood Wear Support

Rated 5 out of 5 stars

What a beautiful watch

What a beautiful watch. One of my concerns was it going to be substantial in weight and it was. It is not a flimsy watch at all. It’s simply gorgeous. I highly recommend this as a special gift. It’s rugged looking and yet classy and dressy at the same time. Just my style For my guy.

January 5, 2026
Unprompted review
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Reply from Ecowoodwear

Hi Marianne,

Thank you so much for this lovely review ❤️

I’m really happy to hear the watch exceeded your expectations, especially when it came to the weight and feel. We put a lot of care into making sure our watches feel substantial and well-crafted, so it’s great to know it came across exactly that way.

Describing it as rugged yet classy is honestly the perfect compliment and knowing it’s just your style for your guy makes it even more special. Thank you for recommending it as a meaningful gift and for trusting Eco Wood Wear.

Warm regards,
Ben

Rated 5 out of 5 stars

Wooden engraved watch

I ordered a wooden engraved watch as a Christmas gift, and I couldn’t be happier with my purchase. The quality is truly outstanding. The craftsmanship, detail, and finish exceeded my expectations. It’s clear a lot of care and pride went into creating it. The communication from the company was exceptional from start to finish; they were responsive, helpful, and genuinely kind, which made the whole experience stress free and enjoyable. I happily give them an A***** rating! I will definitely be recommending this company to others and would absolutely purchase from them again.

December 10, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Monir,

Thank you so much for this incredibly kind and detailed review it truly means the world to us ❤️

I’m really happy to hear the engraved wooden watch exceeded your expectations and made such a special Christmas gift. Knowing that the craftsmanship, detail, and finish stood out to you is exactly what we strive for with every piece we create. We put a lot of care and pride into our work, so your words genuinely mean a lot.

I’m also glad our communication helped make the experience stress-free and enjoyable. That personal connection and trust are very important to us, especially when someone is ordering a meaningful gift.

Thank you for recommending Eco Wood Wear and for your A***** rating we truly appreciate your support. If you ever need anything in the future, I’ll be more than happy to help.

Warm regards,
Ben

Rated 5 out of 5 stars

I cannot fault anything about my…

I cannot fault anything about my experience,the watch itself is beautiful it came in a beautiful box and was very well protected as the top of the box was cushioned would not hesitate to buy from them again

December 21, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Lesley,

Thank you so much for your lovely review. I really appreciate it 😊

I’m delighted to hear you had such a positive experience and that everything, from the watch itself to the packaging, met your expectations. We take great care to make sure each piece arrives safely and feels special from the moment it’s opened, so it’s wonderful to hear that came through.

Thank you again for your trust, and I’d be more than happy to help you again in the future.

Warm regards,
Ben

Rated 5 out of 5 stars

Beautiful product

Beautiful product. My boyfriend loves it! It does take a bit for the shipping to Canada but communication was great!

December 23, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for taking the time to share this ❤️

We’re really happy to hear your boyfriend loves the watch, that means a lot to us, especially knowing it was a meaningful gift. ee truly appreciate your patience, and we’re glad our communication helped along the way.

Thanks again for trusting Eco Wood Wear and for your kind words. We hope the watch continues to bring joy for a long time to come.

Rated 5 out of 5 stars

Beautiful Watch

I was nervous about having a $300 watch delivered. But, I was able to track my package up to when it got delivered to my door. It got here before Christmas as they had promised. I loved that I got an email from Ben thanking me for my purchase and assuring me that my watch was being crafted to my requirements. My husband loved his watch. He works with wood and thought it was a very thoughtful gift for him. I bought the Arboré Blue such a stunning watch. My only disappointment was that I had chosen the engraving option for the back of the watch to personalize it. But, it wasn't. Perhaps because the back case has a clear display to be able to see the mechanism of the watch which at the time of my purchase I didn't know. My suggestion would be to remove the option if it's not available for some watches. Either than that I am super happy with my purchase.

December 22, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Nimci,

Thank you so much for taking the time to write such a thoughtful and detailed review, it truly means a lot to us. We’re really happy to hear your husband loves his Arboré Blue watch, especially knowing he works with wood. That makes the gift even more special.

I do want to sincerely apologize about the engraving. If engraving was selected, it should have been done, even with a display case back. That one is on us, and I’m very sorry for the disappointment this caused.

Please email us directly at info@ecowoodwear.com
, and we’ll make this right for you — whether that’s a replacement engraved backplate or another solution that works best for you.

Thank you again for your trust, your kind words, and your honest feedback. It genuinely helps us improve.

Warm regards,
Ben

Rated 5 out of 5 stars

Wow really nice!

Wow! What a handsome watch! Detailed beautiful wood very clean and well done, my husband loved it! The inscription on the back so perfect, I'd recommend anyone to get this for their man!

December 25, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for this wonderful review!
We’re thrilled to hear your husband loved the watch and that the engraving turned out just right.
Your recommendation truly means a lot to us. Thank you for choosing Eco Wood Wear!
-Ben

Rated 5 out of 5 stars

Lovely watch

Lovely watch. Easy to adjust. Will buy another one.

December 10, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much!
We’re really happy to hear you love the watch and found it easy to adjust.
We look forward to welcoming you back again soon!
— Ben

Rated 4 out of 5 stars

Delayed arrival.

Final update:
The watch arrived today! Beautifully packaged plus it looks amazing on my husbands arm!
The problem seems to have been a technical one but I would highly recommend purchasing an EcoWood timepiece!
The only reason I gave 4 stars is because it didn’t arrive on time.

Update:
I heard back from Ben, who profusely apologized for the delay but it seems that it’s more of a processing issue!
I truly appreciate that they got back to me, even offered me a 50% refund for any inconvenience which I declined because it seems like it’s not the company’s fault.
I will update again once I’ve received the watch!

I ordered a watch for my husband on December 11,2025. It’s December 31, and there is no sign of the watch arriving.
I fear that it’s gone missing.
It was tracked from China to Canada, where I am, but since yesterday it’s now tracked to California in the U.S.
I’ve tried reaching out to the company but have had no response.
If someone could get back to me via this platform I would greatly appreciate it!

December 29, 2025
Unprompted review
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Reply from Ecowoodwear

Hi Illana,

Thank you so much for taking the time to update your review and for sharing the full journey, we truly appreciate it.

I’m very sorry again that the watch didn’t arrive on time. I completely understand how stressful that uncertainty can be, especially when it’s a gift for someone you love. While the delay was caused by a technical processing issue outside our direct control, that doesn’t change the fact that the experience was frustrating — and I take responsibility for that.

I’m genuinely glad to hear the watch arrived safely, that the packaging met expectations, and most of all that it looks great on your husband’s wrist. That means a lot to us. Thank you as well for your understanding and for your kindness in recognizing our effort to resolve the situation and stay in touch.

Your recommendation and honesty are incredibly valuable, and we’ll keep working to make sure future deliveries go more smoothly. If there’s ever anything you need, you can always reach out directly, we’re here to help.

Warm regards,
Ben – Eco Wood Wear Support

Rated 5 out of 5 stars

Very happy with the Watch I purchased…

Very happy with the Watch I purchased my husband for Christmas. Very efficient service from start to finish. My Husband loves his new watch it is stunning!!

December 25, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for your lovely feedback! 😊
We’re absolutely delighted to hear that your husband loves his watch and that you had a smooth experience from start to finish. It truly means a lot to us.

Wishing you both many great moments with the watch, and thank you again for choosing Eco Wood Wear!

Rated 5 out of 5 stars

The watch was beautiful

The watch was beautiful! Great purchase!

December 31, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much! We’re really happy to hear you loved the craftsmanship and presentation. It means a lot to us that it made a great gift 🎁
Enjoy, and thanks again for your kind words!

Rated 5 out of 5 stars

Quality product and Top Notch customer service

The customer service and attentiveness to me when I inquired about Christmas delivery was unsurpassed. I ordered the watch for my adult son on Dec 8th and it still hadn't arrived by Dec 22nd. When I inquired I got immediate responses and although shipping/deliver delays was not their fault, they offered to compensate me. Luckily, as fate would have it, we just finished opening all presents Xmas morning and then the doorbell rang with the last and best present arriving! I was so happy. The watch is light, exquisite, personal and most importantly unique. My son loved it so much, and he kept staring at it and the message I had engraved on the back. "Dream big son, your time is now!" Love Mom. One day I know he will cherish this when I'm gone. Thank you Ecowoodwear for a wonderful quality gift and I may even get my husband one for our anniversary gift this year - he loved it too!

December 22, 2025
Unprompted review
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Reply from Ecowoodwear

Wow, thank you so much for taking the time to share this incredibly touching review ❤️

Your words truly mean more to us than we can express. Knowing that the watch arrived at that exact moment and became such a meaningful gift for your son is incredibly special. The engraving you chose is beautiful and powerful — that’s the kind of message that lasts a lifetime.

We’re also very grateful for your understanding around the holiday delivery delays and for recognizing our customer care. Moments like this are exactly why we do what we do.

It would be an absolute honor to help you find the perfect watch for your husband when your anniversary comes around 😊
Thank you again for your trust, your kindness, and for choosing Eco Wood Wear.

Wishing you and your family a wonderful year ahead,
Ben & the Eco Wood Wear team 🌿⌚

Rated 5 out of 5 stars

Perfect!

I wish everything I saw and ordered went as well as this did! The watch was PUT OF THIS WORLD!! Hubby loved it so much. I wrote in to change the colour and got a reply pretty much straight away, it was sorted and the product arrived in plenty of time. 5 starts all the way!

December 18, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much, this truly made our day! 🌟

We’re absolutely thrilled to hear how much your husband loved the watch and that everything went smoothly, from the color change to timely delivery. Knowing that our quick support and the final result exceeded your expectations means everything to us.

Thank you for the 5 stars all the way and for trusting us with such a special gift. If you ever need anything in the future (or are shopping for another special occasion 😉), we’re always here.

Wishing you both lots of joy and great moments ahead,
Ben & the Eco Wood Wear team 🌿⌚

Rated 5 out of 5 stars

I gotHa the product on time as was…

I got the product on time as was promised by the seller. The product was as expected. It's beautiful and unique. My husband loves it. Don't know how durable it will be but I like that it is adjustable to fit different wrist sizes. Great product overall.

December 23, 2025
Unprompted review
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Reply from Ecowoodwear

Thank you so much for sharing this! 😊

We’re really happy to hear the watch arrived on time and that it met your expectations. It means a lot to us that your husband loves it and that you appreciate the unique design and adjustable fit. If you ever have questions down the line or need anything at all, we’re always here to help.

Thanks again for your kind words and for choosing Eco Wood Wear 🌿⌚

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