Ecruit Reviews 71

They have gone out of their way to accommodate our requirements. They have supported us to be successful.

Easy platform and affordable price with our jobs posted to multiple job boards.

I have been using Ecruit for a number of years now for various vacancies in our company and this has always been a positive experience. Ben and his staff are always professional, supportive, and quick to change anything we require on our adverts. Communication is always clear throughout each vacancy process, you can contact them anytime if you have a query. This makes my job less stressful trying to find the correct candidate. Overall, I would highly recommend their service.

Always a pleasure working with the Ecruit team. We have filled multiple roles with them.

We would give 0 stars if Trustpilot allowed it.

We were contacted and offered a 1-week trial, which we agreed to. Then the sales person extended it by an extra 2 weeks. During the trial, the service was not as promised — we received what appeared to be fake accounts/leads, and when we raised concerns, no one responded properly.

Because we weren’t happy with the service, we decided not to proceed. Instead of simply closing the account at the end of a trial, they sent us an invoice and demanded payment.

When we refused to pay the invoice (because we did not agree to continue and were unhappy with the service), they escalated it — the director became rude on the phone, told us to “go away”, and they raised a claim / threatened court action to force payment.

What made it worse is that during the call the director sounded very familiar with the court process, quoting claim details and speaking as if this was routine. That felt like an intimidation tactic.

Finally, we also have serious privacy concerns: in one email they mistakenly included another company / wrong recipient, which meant our information and correspondence was shared with a third party.

Very disappointing experience. Please be extremely careful and make sure everything is confirmed in writing by email, including trial dates, extensions, cancellation terms, and whether any invoice can be raised.

In addition, they keep pushing more and more to have our review reported, deleted, and flagged so it doesn’t show our voice publicly.

I always find the team extremely helpful and efficient. Nothing is too much trouble, and we always get great results.
Thank you Ecruit :)

an excellent service run by efficient staff. I would not hesitate to use ecruit again or recommend them to others

The team at Ecruit recently helped us hire some new staff. Both Ben and Jazmyn were very efficient and supportive with all correspondence and guidance needed throughout. They helped us get our adverts live within a few days of reaching out to them. The adverts went on multiple job boards / websites, which meant the application rate was far higher than any advert we’ve internally posted before. Once the adverts were live, the portal that puts all applications in one place is really easy to use, with the candidate screening saving so much time. It allows you to jump between different candidate CVs at the click of a button. Once both positions were filled, the adverts were closed down straight away at our request. As a company we will continue to use Ecruit going forwards as their service makes recruiting much easier and streamlined. Highly recommend!

We've been using Ecruit now since the beginning of the year and couldn't be happier. The quality of the applications have been great and we've made around 4 hires so far. The system is easy to use and really helps with tracking, especially when you have high volume.

Ecruit is great! I've used them multiple times and have made a hire each time. Cost-effective, responsive and reliable service, and a great process/result.

Good service and user friendly portal.

A simple way of covering off a number of job sites that collates into one portal. Works for us and worth considering if you want to reach a wider ordinance.

I had a fantastic experience with Ecruit! Their site made the process smooth and efficient. The support team was incredibly responsive whenever I had questions. Really enjoyed working with them

Great service - helped me to find three sales staff. Will use them again!

We have run three campaigns now with ecruit and they have delivered more suitable candidates than any other method I have tried before. They kept in touch throughout the process and overall a great experience - thanks team!

As a small family business, we don't have the time to be uploading job adverts to multiple boards and manually amending any applications. Ecruit have simplified the process through their portal and have saved us a lot of time with their services.
We have filled all three roles advertised through Ecruit, so thanks to Tasha for all her help in doing so.

Ecruit was very efficient and took ownership of the process, with efficient candidate screening. They presented sensible individuals and filled the role quicker than expected. We will use them again.

I have been working with ecruit for a couple of years now. Their service has reduced our recruitment expenses, taking away the need for traditional agencies. I have consistently found the ecruit team to be professional and helpful. They offer great advice and will always follow up to make sure we get the most from their service

They genuinely care about their clients and go above and beyond. We have successfully hired several roles through ecruit. Ben and Tracey took the time to understand our specific requirements and only sent us candidates who were a great fit for the role and our culture