edco.com Reviews 8,230

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and efficiency, making the ordering process smooth and enjoyable. People frequently highlight the excellent service, noting quick responses, timely deliveries, and the high quality of the products, which often exceed expectations and match website descriptions. Consumers appreciate the wide selection of top-notch quality products and the ease of working with the company, with many expressing their intent to return for future orders. The promptness and accuracy of orders are also frequently mentioned as key strengths.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Clients share positive opinions on order. Many customers praise the quick response to inquiries and order... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

We received the crystal award today … it came out beautifully … we will definitely keep Edco in mind for any future awards … it was great from start to finish. Beginning with the email from Stella... See more

Rated 5 out of 5 stars

The experience with EDCO is phenomenal. They are quick to answer online orders and always has the art work proof correct the first time. I gave them a deadline when I needed the product and receiv... See more

Rated 5 out of 5 stars

We love Edco for our reward and recognition program. My favorite part is working with Neisha. Neisha is so kind, professional and extremely efficient. She does a really good job at explaining what the... See more

Rated 5 out of 5 stars

I love Edco and enjoy doing business with them. They have a wide range of products to choose from with top notch quality products. The Cutomer service is wonderful, always polite, professional and h... See more


Company details

  1. Corporate Gift Supplier
  2. Promotional Item Store
  3. Trophy Shop

About edco.com

Written by the company

EDCO Awards is a leading awards company supplying custom awards, trophies, and plaques on the internet. We offer the most comprehensive collection of theme-inspired awards produced from quality materials. EDCO has been supplying branded crystal trophies for employee recognition for over 50 years! We have a highly experienced team that manufactures products of the highest quality utilizing materials such as glass, acrylic, wood & stone.

Edco.com - Supplying Recognition to the Entire USA!

Written by the company

We're committed to 100% Customer Satisfaction
EDCO Awards & Specialties is a family owned awards manufacturer & branded merchandise company built on the idea that a satisfied customer is and always will be our number one priority. That ideal is not only reflected in our mission statement but in everything we do. From our first class customer service and precision craftsmanship to our professional and knowledgeable client advisers, we strive to exceed our customers’ expectations today and every day in the future.

Our Promise

100% Satisfaction Guaranteed!

We are pleased that you decided to make your purchase at EDCO, however it doesn't stop here. We're also very concerned that you are happy with every aspect of your experience. If there is anything we can improve upon, from quality and price to our professionalism, we want to know about it. Problems are rare, but when they do occur we will do all we can to have a 100% satisfied customer.

Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Rated 5 out of 5 stars

The Best Customer Service and Products!

We recently ordered awards for our sales team from Edco Awards, and the entire experience was top-notch from start to finish.

Working with Solange during the editing process was nothing short of superior customer service. She responded quickly to every email (and there were quite a few!), handled every edit with patience, and was consistently kind and professional throughout the process. Not once did I feel like “just another order” — she truly cared about getting everything just right.

The awards themselves are beautiful and high-quality, and the engraving turned out amazing. You can tell they take pride in their work. On top of that, the tracking and follow-up communication were seamless, which made the whole experience stress-free.

If you’re looking for a company that delivers both quality products and exceptional service, Edco Awards absolutely delivers. We’ll definitely be ordering again!

February 10, 2026
Rated 5 out of 5 stars

Plaque Awards

I ordered Plaques for our company award meeting and they turned out amazing! They were able to work with a fast turnaround time, and Neisha made sure everything was taken care of and perfect! Thank you, definitely recommend.

February 9, 2026
Rated 5 out of 5 stars

Great Products, Amazing People!

Edco makes creating amazing awards simple and easy. Shout out to my Sales Associate, Neisha, she has been incredibly helpful and makes every step of the process easy and efficient!

February 9, 2026
Rated 5 out of 5 stars

EDCO is amazing to deal with!

EDCO is amazing to deal with!! Everything from customer service to sales to production to product is top-notch and on point. Super easy to work with. As the Director of Marketing, they make me look great. :)

February 6, 2026
Rated 5 out of 5 stars

Painless experience

Easy communications to accurately select what I wanted, the engraved text, and the proof confirmation. Delivery was timely and as scheduled.

February 6, 2026
Rated 5 out of 5 stars

Just an AWESOME experience!

We received the crystal award today … it came out beautifully … we will definitely keep Edco in mind for any future awards … it was great from start to finish. Beginning with the email from Stella after my initial order, from the continued communication between me and Stella along the way … just an AWESOME experience!

Wow .. thanks!

February 5, 2026
Rated 5 out of 5 stars

Edco Awards did a phenomenal job

Edco Awards did a phenomenal job. The website was easy to use, and the awards I selected looked exactly like it did in the listing and the proof. My salesperson, Stella, was extremely helpful and communicative. The item arrived on time and undamaged. I will definitely order again from Edco Awards in the future.

February 5, 2026
Rated 5 out of 5 stars

Customer for life!

Working with Nancy is easy and thorough. She is extremely helpful in the proofing process. EDCO awards are cost effective and offer a wide range of options to select from.

February 4, 2026
Rated 5 out of 5 stars

Great personal involvement

Great personal involvement which is rare these days. Service was unmatched and prompt delivery in perfect condition. Was overly pleased with the entire process from order to delivery. I will be using Edco from now on.

February 4, 2026

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