eddiebygiddy.com Reviews 

927
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... See more

Company replied

Rated 1 out of 5 stars

Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... See more

Rated 1 out of 5 stars

I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.

Rated 3 out of 5 stars

The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... See more

2.0

Poor

TrustScore 2 out of 5

927 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(927)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I can't give this zero stars or I…

I can't give this zero stars or I would. These guys took my money and then never shipped the product. Will not even respond to multiple emails asking for money back.

However, I did receive several marketing emails since purchasing asking if I wanted to be an investor. What a joke of a company.

Buyer beware.

March 2, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible - I suffered an adverse event

Terrible product, It injured me! After use I had several hematomas. I tried to report an adverse event with the company regarding my injury and they only had a customer service person.
I reported the company to the FDA for not having any systems in place to deal with adverse events.
Product used 02/11- Hematomas discovered next day.

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

Would give zero if could

Would give zero if could. Ordered 1 Eddie. After cancelling the subscription for the supplements, continued receiving. Then received ANOTHER Eddie that was not ordered. When we contacted customer service even though it is still in the unopened box was told that i could not return. $217. Why do I need 2 if they are so great???? They continue to ship supplements even after cancelling subscription and when you log in to view subscriptions, it only shows the supplements. Have tried to cancel again. They make it impossible to cancel and continue to ship regardless of what you do. STAY AWAY!

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

Beware

I ordered 1 and later they sent me a second one. They say they offer a refund but only on the first device. Beware of this company. Any reputable company would give a refund. I called the Attorney General of Texas and made a complaint against them. They advised me to go their website and fill out a complaint form, which I am going to do next. I advise everyone to do the same.

February 8, 2023
Unprompted review
Rated 2 out of 5 stars

Kind of works, but beware the scam

The device kind of works. In a pinch it has helped firm up softer erections, but it's not super comfortable and makes sex less pleasurable than when I can get an erection normally. But I only need it every once in a while, but they automatically sign you up for a subscription even if you just want to buy it once. So they try to get you to pay hundreds of dollars every few months. Beware! Try other brands first that don't try to scam you into a subscription service.

October 12, 2022
Unprompted review
Rated 1 out of 5 stars

I have never received the device

I have never received the device, it was shipped USPS which is terrible, it shows it was delivered I never received it in my mailbox. I have reached out to the company EDDIE, I did this on their customer service website directly with the company I did this a few days ago absolutely no response whatsoever customer service is terrible. This is a money grab may be a scam not really sure I paid for this in for it shows it was shipped but it did take probably close to a week for them to confirm shipment.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

Like Norwood

Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it though a more forbidding medical issue takes sex off the table. I’ve written many times with this info without any changes on their part. Returned last shipment Return to Sender unopened and Zero refund $138 charge per Crooks. These businesses need oversite of some kind. Scam or Scum Alert

December 1, 2021
Unprompted review
Rated 5 out of 5 stars

I’m 70 years old

I’m 70 years old, and I can honestly and unequivocally state that, it is the next best thing since sliced bread.

And my wife agrees. Not only do I use the D size, but, as advertised, it makes me harder and thicker.

I’m able to maintain an erection longer than ever.

We have sex several times each week and sometimes twice a night.

September 26, 2021
Unprompted review
Rated 3 out of 5 stars

Limp Customer Service...

I ordered two devices and two cases.Took a leap and spent over $300.00. got a package in the mail with two cases and no devices or packing slip. Guess whoever was getting my shipment ready helped themselves to my devices and took the packing slip to cover their tracks. Emailed customer service, no response. Had to schedule a call in order to resolve the issue. Was told two more devices would be shipped, but I had to ask for expedited shipping. Figured it would have been automatic since the problem was on their end and not mine. Nope. Devices have since come and have proven to be effective. Can't complain about that. Just super glad I did my homework with sizing since the prospect of having to deal with customer service again for any other issue would probably just make me say forget it.

September 24, 2021
Unprompted review
Rated 1 out of 5 stars

STAY FAR AWAY FROM THIS COMPANY THEY…

STAY FAR AWAY FROM THIS COMPANY THEY ARE A COMPLETE SCAM...THEY SEND YOU TWO OF THEM AND THEN WHEN YOU RETURN IT THEY SAY BECAUSE THERE IS TWO IN THE BOX THEY CHARGE YOU 2 SERVICE CHARGES EACH AT 24.95 THAT IS HOW THIS COMPANY MAKES MONEY NOT FROM SELLING A PRODUCT THAT REALLY WORKS....BEWARE!!!

July 29, 2021
Unprompted review
Rated 1 out of 5 stars

Unauthorized subscriptions and False Billing

I made a one-time purchase and specify did not want a subscription. I was enrolled in an subscription plan despite my making it clear that I did not want a subscription. Unauthorized charges were made to a credit card. They made it impossible to cancel and request a refund. Beware of the thievery. I can complain to the bank and have my credit card cancelled. Their product might be good, but they are bad crooks. Beware.

July 1, 2021
Unprompted review
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Thank you for your review, Norwood! We are so sorry to hear of any misunderstanding or confusion when it comes to our subscription plan. We offer options that distinguish a Subscription order from a One-Time order, and it looks like your order was for a subscription. With subscriptions, changes and cancellations can be made at any time from within your account.

It is our mission to provide our customers with the resources and tools necessary to ensure your experience is the best it can be. We appreciate your feedback as we continue to work and grow to accomplish this mission. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!

Rated 5 out of 5 stars

A Huge Success!

I followed directions and ordered the A size since I wear regular condoms, but it proved to be too small for me. The replacement size was ordered and arrived promptly with no issue. I was hesitant about this since rings have failed but it has proved to be a large success especially for my wife of 40 years who says it's now like we are teenagers again. Overall we, in particular my wife are thrilled with the effects. Thank you so much!

March 10, 2021
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Hey there! Thank you so much for your feedback. We're so happy you were able to find the perfect fit and fully enjoy the benefits of Eddie. We appreciate you being a customer, and for trusting us with your health and wellness!

Rated 4 out of 5 stars

The fit is fine using the standard…

The fit is fine using the standard band. The "sport" band is so tight (at a certain point) that it's really unusable. So the two 'settings' per size, isn't really a thing - at least not for me. Having said that, Eddie works as promised!

March 10, 2021
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Hi Dan, we're so happy to hear you’re enjoying Eddie! Thank you so much for sharing this feedback. We're continuously working to improve our product experience for our customers and your comments have been shared with our team. Please let us know if we can assist you further!

Rated 1 out of 5 stars

I keep asking for a return…

I keep asking for a return authorization or how to get my money back and I get no response.

March 9, 2021
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Hi Greg, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience.

Rated 4 out of 5 stars

service and delivery were good

service and delivery were good. Problem is that erection has further deteriorated and giddy can't work ...

March 8, 2021
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Hello Joe. We're sorry to hear about your experience, and we sent you an email to better assist you. We look forward to improving your experience. Thanks again for trusting us with your sexual health and wellness!

Rated 2 out of 5 stars

I have had zero influence on my…

I have had zero influence on my erection! I have a very expensive tuning fork with short rubber bands.
I hope you can change my results as this result are depressing.

March 6, 2021
eddiebygiddy.com logo

Reply from eddiebygiddy.com

Hi Shifty, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look