Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes a... See more
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See what reviewers are saying
Like Norwood. Stay Away !!!!!! Terrible company Outright theft and deception. Also wanted No part of subscription plan funny how subscription sounds like conscription. Just wanted to try it t... See more
I tried to get a new size and nothing. I was told customer service would reach out, not. Don’t waste your money. This company is all bells and whistles but no follow through.
The product works good from my experience. The only reason for the 3 stars is because I had was I jumped onto a 50 dollar off promo, and didn't realize it was a subscription called STAYGIDDY, so one d... See more
2.0
Poor
927 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Size matters!
Great service as I had a sizing issue that was resolved immediately!! Thanks
January 18, 2021
Reply from eddiebygiddy.com
Thanks so much for sharing your experience, Charlie! We're happy to hear you're enjoying your Eddie.
Took a little getting used to
Took a little getting used to, but definitely enhanced things...
January 18, 2021
Reply from eddiebygiddy.com
Hi, Adrian! We're so happy to hear you’re enjoying Eddie! We sincerely appreciate you being a Giddy customer. Please let us know what else we can do to help you on your journey to better sexual health, wellness, and happiness.
Reply from eddiebygiddy.com
Hey George, thank you so much for the support. We're excited for you to experience the benefits of Eddie and the ED guide video series. Please reach out to our team with any other questions you might have - we're here for you!
My giddy is too small I think
My giddy is too small I think. Should have purchased next size up. Hard to get bands on and very tight. Can only where a short time.
January 16, 2021
Reply from eddiebygiddy.com
Hi Daniel, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Tricky to Take Off
The way it's designed makes the Giddy ring harder to remove than your standard silicone ring. While the ending result definitely felt stronger, getting it on and off is a difficult and sometimes uncomfortable experience with the bands really pinching your skin.
January 15, 2021
Reply from eddiebygiddy.com
Hi Nathan, thank you for this feedback. Our team has emailed you some tips about how to use/wear Eddie that can help you get more confident and familiar with it. Please reach out if we can help further!
Your customer service is awesome but I…
Your customer service is awesome but I think your measurements are below the normal measurement scale.
January 15, 2021
Reply from eddiebygiddy.com
Hi James, thank you for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team!
I received a two pack on Dec 23
I received a two pack on Dec 23, 2020, but the size was not what I ordered. I ordered a size A but received a much larger size. This is the fourth time I have tried to contact customer service to resolve this problem but I have NOT received any response from the company,
January 15, 2021
Reply from eddiebygiddy.com
Hi Tom, thank you for your honest feedback. I'm sorry to hear you've had trouble getting through to our team - it doesn't look like we have any messages from your account. Not to worry! Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Reply from eddiebygiddy.com
Hi there, we're sorry to hear you're not fully satisfied with your Eddie! If your device isn’t the right size, it won’t function as intended. Most of the time, this is the source of the issue you're experiencing. We sent you an email to better assist you. We look forward to improving your experience and helping you achieve the best results.
I got wrong size giddy first oder too…
I got wrong size giddy first oder too big 😳
Didn’t work at all
Then i got replaced righty size
I try again much better then first order one
January 14, 2021
Reply from eddiebygiddy.com
This is great to hear, Jiffy! We love it when customers find their perfect fit. Thanks for being a customer, and please let us know if we can help with anything.
Lost and Found
yes, ....there was a delay in receiving my Eddie kit as I ordered it around Xmas 2020 but after emailing them tracking # they gave me, the Eddie staff located it and it arrived at my door within a couple days after my inquiry. they were prompt and direct. problem solved....
January 14, 2021
Reply from eddiebygiddy.com
Hey, Andrew! Thank you so much for sharing your experience. We loved hearing your feedback. Thanks for your support, and for letting us be a part of your journey to better sex, health, and wellness.
It does the job well.
January 13, 2021
Reply from eddiebygiddy.com
Nice! Thanks for sharing your feedback, Olivier.
Still Don't Have the Right Size
I originally ordered a size C based on your chart, it turned out to be too loose. You then sent a size B quickly, no hassle and very quick response. That size is about the same as size C, so there was no improvement. I guess I need a size A, but have not asked for it as of yet. Otherwise, I have not used it during sex yet. I used a tailor's tape measure.
January 13, 2021
Reply from eddiebygiddy.com
Hi John, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
interesting device
interesting device .
but it just doesn't seem to work post ejaculation.
January 12, 2021
Reply from eddiebygiddy.com
Hi Timothy, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team.
Awkward fit and position during “active” use
Works ok during fitting and wearing “offline”, but in the heat of the moment it moves around, doesn’t “sit flush” all the way down, is a little pokey in a bad way for partner. Tried different sizes and tensions. Haven’t found a reliable combination yet. Reverted back to other solutions. Plan to revisit using this, but wasn’t a slam dunk.
January 12, 2021
Reply from eddiebygiddy.com
Hi Sam, thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
This has definitely helped out
This has definitely helped out. The only issue I have is that while I can maintain an erection, I do have difficulty reaching climax. Maybe with time that will get better.
January 9, 2021
Reply from eddiebygiddy.com
Hi Reyes, thank you so much for sharing this feedback. We're continuously working to improve our product experience for our customers. Your comments have been shared with our team. Please let us know if we can assist you further!
Im just not all that happy with it.
January 9, 2021
Reply from eddiebygiddy.com
Hi Mark, thank you for your message; we’re sorry to hear about your experience. Most of our customers see some form of improvement after becoming familiar with using their Eddie, and after checking out some of the videos in the ED Guide video series. We produced the ED Guide to treat the mental and emotional challenges of ED. It’s provided with every device because achieving a satisfactory result (sometimes) requires more than wearing a device. The ED Guide also includes tips and tricks for properly using Eddie, and how to maximize your experience. We sent you an email to better assist you with this matter. We look forward to improving your experience and showing you what thousands of other men and their partners are enjoying about Eddie. Talk soon!
It works..kind of
It works..kind of, but it's not comfortable and doesn't feel anything close to natural.
January 9, 2021
Reply from eddiebygiddy.com
Hi Jim, thanks for your honest feedback. In most cases, when Eddie doesn’t provide the desired effect, it’s because the size isn’t quite right. No worries - with the Size Insurance guarantee, you'll get a new size for free. Our team has reached out to you via email with more information about switching sizes. We’ll do our best to improve your experience, so you can join the thousands of other men and their partners who are enjoying Eddie. Talk soon!
Customer response good when product doesn't work
Although the product did little or nothing for me the response of customer service was great.
January 8, 2021
Reply from eddiebygiddy.com
Hi there, thanks for this feedback. We're continuously working to improve our product experience. We truly appreciate your input and have submitted your comments to our team.
Reply from eddiebygiddy.com
Hi Robert, thanks for your honest feedback. We’re sorry to hear you weren’t satisfied with the results. We’re happy to help you understand your options. First, we would recommend trying a different size. If Eddie isn’t sized correctly, it won’t provide the full benefits. Eddie isn’t one-size-fits-all; if it was, it wouldn’t work. It’s normal for some customers to try multiple sizes to confirm their perfect fit. If you prefer, you can take advantage of the money-back guarantee. Also, if you haven’t yet, we highly recommend checking out the ED Guide video series, which tackles the mental and emotional aspects of ED and has tips and information for properly using and getting the most out of Eddie. Please check your email - our team has reached out to better assist you. We look forward to improving your experience!
Not holding securely
Not holding securely. Could possibly be wrong size choice. Have not had ability to use enough since arrival to confidently say it’s too small nor if it’s an effective tool.
January 7, 2021
Reply from eddiebygiddy.com
Hi David, we're sorry to hear your Eddie hasn’t been a perfect experience. If it’s too loose or too tight, it won’t provide the full effect. The good news: we have a Size Insurance guarantee! So, you can resize your Eddie for free. Our team has reached out to you via email to assist you better. We’ll get you fixed up with an Eddie that fits just right! We’ll talk soon.
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