Eddie Wright Car Supermarket Reviews 2,235

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 273 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, friendly, and professional, making the car buying process smooth and enjoyable. Many people highlight the excellent service received, noting the ease and efficiency of their interactions, with no pushy sales tactics. The user experience is consistently described as positive, with many appreciating the clear explanations and support provided throughout. However, some customers expressed dissatisfaction with the product itself, citing issues such as technical problems or concerns about its condition. A few other people also felt that customer service was lacking in certain instances, mentioning poor communication, delays in resolving issues, or concerns about the financing process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and friendly... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express satisfaction, highlighting cars in... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process easy, hassle-free,... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers report shocking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Eddie Wright Car Supermarket showroom in Scunthorpe last Thursday and we were dealt with by Brandon Bellingham. Brandon was an extremely nice, helpful guy. He soon found us just that ca... See more

Rated 5 out of 5 stars

Great experience from start to finish, walked in and was greeted by Lewis who showed us around the cars and then took his time to discuss the best options for us. Walked out with a deal done and then... See more

Rated 5 out of 5 stars

We needed to buy an automatic as a first car and went to look at Eddie Wright. They have so mamy cars we asked the questikn and a sales man, Dave Burdett we extremely helpful, we settled on two cars,... See more


Company details

  1. Used Car Dealer

Written by the company

Car Supermarket


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Dave burdett was 😊 great

Dave burdett was 😊 great. Not pushy, straight forward. Knew his stuff. A little bit of banter and a laugh. Was an absolute pleasure from start to finish. Top man, is a credit to the company. Shame he wouldn’t let me have his hull city mug but nobody is perfect 🤩

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Dave Burdett was very helpful. We have come back to Eddie Wright for a 2nd time because we trust them to sell us good cars.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Gary for an absolutely…

Thanks to Gary for an absolutely flawless purchase …
Gary Brown dealt with my purchase of a used car .. his sense of humour was comforting and made me feel at ease. A very caring and professional person is Gary, I felt reassured throughout the process that I was in safe hands.
I love my ‘new to me’ car and would not hesitate to return to Eddie Wright Car Supermarket in the future. A fair deal for my old car was given and I’m a happy satisfied customer.
Thank you again Gary … Jane Wheatley.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Dave Burdett at…

Brilliant service from Dave Burdett at Eddie Wright.

The process of buying our new vehicle was flawless and Dave handled everything with great care and ease to us as the customer.

Would highly recommend- thanks Dave!

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Good experience buying my car

I had a great experience buying my new Audi A5, thanks to Mark. From start to finish, he was professional and genuinely helpful. He made the entire process smooth and stress-free. Mark kept me informed every step of the way and made sure I was completely comfortable with my purchase. I’ll definitely be coming back here first when I’m in the market for my next car. Highly recommend working with Mark!

December 14, 2025
Unprompted review
Rated 5 out of 5 stars

Super service

Gary brown was a pleasure to deal with from start to finish, very easy process and high quality customer service.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, start to finish.
We were immediately welcomed and attended to.
Lewis was very helpful and knowledgeable.
The process of part exchanging our car and buying a new vehicle was straightforward and we were able to drive away with the new car on the same day saving us time.

December 6, 2025
Unprompted review
Rated 2 out of 5 stars

This is the second car i have purchased…

This is the second car i have purchased from Eddie Wrights after the amazing experience the first time this one has been sub-par to say the least, to the point where there wont be a third.

Jack was a decent sales person and not pushy at all, when it came to the finance side this is where things to me got a little sketchy. First value for finance came back at £304-ish a month, which was fine. However, i went away, found a third party company that could do it at a higher APR but less per month which i thought was stange. When i called them up to tell them, what do ya know? They came back and said they could do it cheaper per month.... either they added things on without telling me (all i was expecting was the car + extended warranty as this was all that was discussed at POS) and they took items off OR they just put me with a higher amount originally, both of which are sketchy.

Anyway, picked the car up all was well, and on the sunday i had a low break fluid warning light come on, now i understand used cars can come with issues. To be honest they were willing to fix it, which they did, however they missed out the chipped window which was supposed to be fixed at the same time. I bought an SUV and the temp car they gave me was a nissan note which was nothing short of dangerous in my opinion.

I sold them my old car, and left a refundable deposit both of which took 13 days to come back to me, and only got authorised to be paid the day after i called up and chased where it was.

So all in all a very poor experience this time round, to the point where there wont be a third purchase thats for sure.

November 21, 2025
Unprompted review

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