edelkrone Reviews 327

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 246 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality and sturdy build of the products, noting that the equipment feels premium and is thoughtfully engineered for creators. Many appreciate the clever design and the ease of setup, making their workflow more dynamic and efficient, especially for complex shots and macro photography. The customer service is consistently praised for being responsive, helpful, and professional, often going above and beyond to assist with inquiries and issues. However, some customers also noted issues with product flexibility and misleading advertising regarding product fit with accessories. A few other people also felt that certain products were less stable than expected or had problems with app connectivity and motor performance, leading to shaky results. There were also occasional reports of non-existent customer support or conflicting information regarding shipments and returns.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, innovative... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the products as top-notch, extremely... See more

User experience

Clients share positive opinions on user experience, highlighting that the product works well and makes... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's excellent,... See more

Service

Users describe positive interactions with service, highlighting excellent support, communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Flextilt Pro and Flextilt Prime for use with my macro photography. I am impressed with both. With macro photography (of mosses and other things small), you are always challenged wit... See more

Rated 5 out of 5 stars

Slider works fantastic, highly recommend! They helped me navigate how to work with FedEx to get customs the paperwork needed to easily import their product. Worth noting they ship from Turkey so it... See more

Rated 5 out of 5 stars

I’ve been using Edelkrone gear for just a few months, but it’s already become one of my favorite parts of my workflow. The design is super clever, the build quality feels premium, and everything... See more

Rated 5 out of 5 stars

Edelkrone produces one of the best motion control systems out there. Their heads work flawlessly, as with the combination of the Jibone, achieving shots hard to duplicate without their system. Machine... See more


Company details

  1. Cinema Equipment Supplier

Written by the company

At edelkrone, we take great pride in our reputation as one of the leading manufacturers of content creation solutions based in Ankara, Turkiye. Since our inception in 2008, we have been dedicated to introducing innovative and unique products that make capturing stunning visuals with a camera easier and more efficient. From camera slides and stands to cutting-edge camera motion control systems, we have something for every type of filmmaker and photographer. Our mission is to design and create products that not only enhance the user experience, but are also aesthetically pleasing and user-friendly. We understand the importance of having a user-centered design approach and are constantly working to improve our products to meet the ever-evolving needs of our customers. As the world of video content production continues to evolve at a rapid pace, we at edelkrone remain at the forefront of innovation. Our understanding of the art of storytelling and the changing landscape of video production allows us to stand by our customers, providing them with the tools they need to remain competitive and continue to create captivating and impactful content.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Asks customers to review

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Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

The Edelkrone StandPLUS Pro is…

The Edelkrone StandPLUS Pro is absolutely fantastic. It's exactly as advertised. It is well-built, easy to set-up, break down, and wonderful to use.

Unfortunately, my first one arrived damaged during shipping and unuseable. Getting a response from Edelkrone took a few days and several messages to their social media accounts. When they finally responded, I was told they had sent an email a day prior about my issue, but they had sent another. I checked all of my folders but there was no email from the day prior, only the email they had sent that day. Regardless, once customer service was aware of the issue, they immediately shipped a replacement and a shipping label to return the defective unit.

I would highly recommend the StandPLUS Pro to anyone who needs a tripod that is easily transported, quick to set-up, and is well built.

January 5, 2026
Rated 5 out of 5 stars

Precise. Compact. User friendly.

Precise, user friendly motion control that makes high level camera moves and control accessible to entry and mid level productions. I greatly appreciate the ease of the interface on the app and devices, and customer support is always forthcoming with advice or troubleshooting should questions or concerns arise.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

The True Definition of Premium

Working with Edelkrone has truly been the definition of “premium” for me. The product quality, craftsmanship, design intelligence, and on-set practicality make a direct, measurable difference in professional production workflows. Both on set and in everyday use, you can feel the confidence that comes from solid engineering and reliability.

The ordering process, packaging, and overall brand experience are just as refined as the products themselves. Edelkrone’s attention to detail elevates the experience beyond simply “buying gear” and turns it into a long-term equipment investment you can genuinely trust.

In short: a brand that never compromises on quality, understands professionals, and reflects that understanding in everything it builds. I recommend Edelkrone without hesitation.

December 15, 2025
Rated 5 out of 5 stars

Truly high-quality and reliable products...

Truly high-quality and reliable products. Excellent customer service. Got my hands on the SliderPlus V6 and vertical module and I use it in every video. Excited to see what they come with next - 10/10 would recommend to any solo filmmaker to add smooth cinematic motion to their videos.

December 6, 2025
Rated 5 out of 5 stars

Great communication and product…

Great communication and product support. The team at edelkrone clearly prioritizes professionalism and giving the customer the best experience possible. Their products are top tier, and are a whole level above anything else on the market. Edelkrone completely changed the way I shoot content and has made my workflow so much more efficient.

June 24, 2025
Rated 5 out of 5 stars

The product quality is absolutely…

The product quality is absolutely outstanding. They responded to all my questions with great patience and professionalism, both before and after the purchase. A very reliable company with an excellent service approach. Thank you

December 8, 2025
Rated 5 out of 5 stars

The innovative engineering from…

The innovative engineering from Edelkrone is clearly designed by people who understand real-world shooting. Everything feels playful to work with while still being rock-solid, which makes experimenting with new camera angles faster and more fun.

November 7, 2025
Rated 5 out of 5 stars

Edelkrone Great Gear. Big Impact.

Edelkrone Packshot Bundle has completely elevated my product films. The motion is smooth, precise, and cinematic, instantly adding premium value to every shot. Rock-solid build, smart modular design, and effortless repeatability make it perfect for professional packshots. A true game-changer for commercial filmmaking.

August 18, 2025
Rated 5 out of 5 stars

Reliable gear with smart design and solid performance

I’ve been using Edelkrone equipment for professional product and cinematic shoots, and overall the experience has been very solid.
The build quality is excellent, the engineering is clearly well thought out, and the products feel designed by people who actually work on set. Tools like their sliders and motion systems save time while allowing very precise and repeatable movements, which is crucial in professional workflows.
Customer support has also been responsive and helpful whenever I had questions about setup or compatibility. Shipping to Europe was smooth, and everything arrived well packaged.
Overall, a strong brand with innovative solutions for filmmakers and content creators.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

The DollyPLUS v2 has become the…

The DollyPLUS v2 has become the backbone of my VFX workflow. For large-scale projects where precision and repeatable moves are non-negotiable, this gear delivers every time. It allows me to execute complex shots with ease, significantly saving time in post-production.

June 13, 2025
Rated 3 out of 5 stars

Product is good or better than I…

Product is good or better than I expected regarding quality. The time of delivery with no word left a lot to be desired

December 11, 2025
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Reply from edelkrone

Hi Joseph,

Thank you for taking the time to share your honest feedback. We’re truly happy to hear that the product quality met — or even exceeded — your expectations. That means a great deal to us, as product excellence is at the core of what we do.

At the same time, we would like to sincerely apologize for the frustration caused by the delivery time and the lack of communication during that period. We fully understand how important timely and transparent delivery is, and it’s clear that we fell short of the experience you deserved.

Our support team has already reached out to assist you. We’re committed to resolving your concerns as quickly as possible and ensuring you’re fully satisfied with your purchase. Your experience matters to us, and we sincerely appreciate your patience as we work to help.

Best regards.

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