I booked my Range Rover into the Camberley garage. Simon Gillingham couldn’t have been more helpful throughout the process. I had to go through a warranty company for repair costs which Simon took... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
Eden - New & Used car dealer | Vauxhall, Hyundai, Mazda, Peugeot, Fiat
Contact info
Portman Road 38-40, RG30 1JG, Reading, United Kingdom
- edenmotorgroup.com
Replied to 47% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was easy
Everything was easy, from booking to completion, to picking up my vehicle
New car
Great experience car was ready in three day amir made the whole process enjoyable very satisfied
1st class staff so helpful and friendly
Purchased a grandlander today from start to picking the car up Rhys are sales man was 1st class so polite and helpful and friendly
Saw it, loved it, wanted it, bought it.
Saw it, loved it, wanted it, bought it.
From stepping inside the showroom and met Les, he helped me through buying my car and having it delivered to my door. A smooth transition from start to finish. Nothing was too much trouble . Thank you I am so pleased with my Mokka.
I was quoted 2 weeks for ny vehicle to…
I was quoted 2 weeks for ny vehicle to be fixed, that wasn't the case, I had my vehicle returned with just 1 week. I'd like to give a special mention to Anna, thank you for keeping me updated at every stage, you're a star.
Great team
Staff are always so friendly and they carried out my car service incredibly swiftly.
Eden Motor Group
I visited Eden Motor group Christchurch on the hunt for a new car- after initial conversation with Rob, who was very friendly and helpful, we were then confidently assisted by Nick T. Nick explained the features of the car and took us out on a test drive. Nick and Leanne also assessed my current car, offering a very fair price for part exchange. Nick was extremely helpful throughout the whole process, and would recommend Eden Motor group to anyone looking to buy a new car. Thank you
Superb customer service throughout the…
Superb customer service throughout the whole process of buying my latest Mazda. Laura helped me while I tried to identify exactly what I wanted, and handled the process of creating the package with incredible patience, finally arranging the agreement etc. Absolutely nothing was too much trouble to make sure that I chose and received the car that I was looking for.
Liam handled the collection of the car and he went through all of the paperwork carefully and clearly, explaining every piece and the reason for it. The handover was good with clear explanations of those elements of the controls and technical elements that were different than my previous Mazda. A great advert to anyone looking to buy a Mazda. It has to be said that I am a fan of the brand as this is my fifth Mazda. A huge part of that has to be down to the staff at Eden Mazda Taunton as the level of service across the departments has been excellent.
Had a very good experience
Had a very good experience. Paul from Eden Swindon was polite, professional, answered all my questions. We had the car with us in less than two weeks.
A friendly experience
From booking car in for repair to dropping car off and the following pick up, it was a very relaxed experience.
Staff were very friendly knowledgeable and helpful.
I like Barbara at reception
I like Barbara at reception. It's a shame she is leaving 😔
My review
Been with Eden Torbay for the last 9 years and everytime it came to trading my car in I’ve had nothing but top quality service. My recent one was a man called Ben, very helpful and knowledgeable. He’s an asset to the business and his customer service skills are second to none. Highly recommended
The worst customer experience I’ve had
Eden Wokingham - The worst customer experience I’ve had, not just from a car garage but in general. Couldn’t honour the agreement, the brand new car turned up with a dent in the door (apparently) after it already being 2 weeks late, the second car came in but then the finance system was down for 30 hours (apparently) even though their competitor who uses the same system had 0 issues, they valued our car then took off over 2k when the deal was actually looked at, this was after 7 weeks of placing the order and them confirming in writing they would give me the same price for our car that was valued 7 weeks ago but somehow dropped 2.3k in that 7 weeks (their problem not mine). Ian the main manager tried blaming it on his sales guy and that he had over priced our car even though Ian had signed the purchase order form for our car on the day. Chased for updates as wasn’t given any until I had chased, they missed every deadline and milestone of the order. Do not buy a car from them. I went to Snows in Basingstoke and within 2 working days had the car tagged to me, finance approved (same system as Eden) and docs signed ready to be picked up all in 5 days, it took Eden 7 weeks to come up with nothing but lies and under promises.

Reply from Eden Motor Group
Top notch service
From booking the test drive, to the vehicle handover for my new car, Michael did everything very efficiently. It was a pleasure to buy a car from Eden Wokingham.
Great little car
Great little car. Neil was very knowledgeable about the car and its history and made the whole process very easy.
Brilliant Experience
The whole experience has been really great. I was very nervous as I’ve never got such a good car before from a place like Eden Vauxhall. Zach from start to finish was just brilliant. He made the test drives very comfortable and explained everything every step of the way. He was helpful, informative and made everything clear that I was signing and what the next steps were for me getting the car. I’m so pleased with my car and experience I would highly recommend!!
Excellent service
I was welcomed by Sandra, who was friendly and professional
My car was MOT and serviced by Rogee in two hours. I particularly like very much the video link which shows the inspection that has taken place with all the findings.
Gianni was very helpful and made the…
Gianni was very helpful and made the sale very easy
Graham Caddy really great ,made…
Graham Caddy really great ,made everything go so smoothly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







