Eden Holistic Pet Foods Reviews 

4,099
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found that their pets, even those with fussy eating habits or sensitive systems, enthusiastically enjoyed the food. People frequently praise the high quality of the ingredients, which often leads to noticeable improvements in their pets' health, including better gut stability, improved skin conditions, and increased energy. The variety and overall excellence of the products are consistently highlighted, making it a trusted choice for pet owners. However, some customers noted that while their pets generally loved the food, individual preferences for specific formats were sometimes observed, such as a strong liking for semi-moist varieties or wet food mixed with kibbles.

What people talk about most

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the quality... See more

Quality

Users describe positive interactions with quality, highlighting that many products are of great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more

Company replied

Rated 5 out of 5 stars

I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more

Company replied

Rated 5 out of 5 stars

So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more

Company replied

Rated 5 out of 5 stars

I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more

Company replied


Company details

  1. Animal Feed Store
  2. Pet Store
  3. Pet Supply Store

About Eden Holistic Pet Foods

Written by the company

Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(4,099)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

A very slick service

A very slick service. The dog feed arrived promptly ⭐️ ⭐️⭐️⭐️⭐️

November 20, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Lou,

Thank you for taking the time to leave us a five star review, this is greatly appreciated! We are glad you are pleased with our efficient services and sincerely hope that your dog is enjoying the goods.

We hope you have a wonderful weekend and look forward to your next order with us.

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

My dogs love the kibble

My dogs love the kibble. It’s great that it’s all natural too. Packaging was lovely. Very happy with these.

November 12, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Sarah,

Thank you for taking the time to leave us a positive review on your experience ordering from us.

We are delighted to hear that you are pleased with both the quality and exterior design of our products! I will ensure to pass this feedback on to our wonderful design team to let them know what a great job they are doing.

It is great to hear your dog is enjoying our recipes and hope that they continue to thrive on Eden in their future!

We hope you have a lovely weekend and look forward to your next order with us.

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Our dog Jake enjoyed very much this…

Our dog Jake enjoyed very much this food!

November 12, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Dana,

Thank you for leaving us a five star review on your experiencing ordering from us, this is greatly appreciated.

We are pleased to hear that Jake approves of our recipes and hope that he continues to enjoy and reap all the benefits of our natural and nutritious ingredients in his future!

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

sample pack

Loved the sample pack I received it was fabulous great food my working springer spaniel loved it 100% recommended
Packaging was beautiful so well thought out

November 12, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Isla,

We sincerely appreciate you taking the time to leave us a positive review on the sample packs you received and are pleased to hear that your springer spaniel loved our recipes!

I will make sure to pass on your kind words to our design team so that they know what a great job they did on our packaging.

Welcome to the Eden family & we look forward to your first order with us!

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Great dog food & fantastic service.

I ordered this food to see how my dog would be, she’s a rescue dog & has a slightly sensitive tummy. She absolutely loved it! It came in a beautiful packed box, the packaging was bright & appealing. My dog enjoyed all the flavours & had no issues with her tummy. She was a very happy doggo. I would definitely buy this again for her.

November 23, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Debbie,

We sincerely appreciate you taking the time to leave us a five star review on your experience purchasing from us. It is great to hear that your girl is enjoying our recipes and reaping the benefits of our high-quality ingredients and added superfoods!

It is lovely to know you liked our packaging and I will make sure to pass this on to our design team to let them know what a great job they have done.

We look forward to your next order with us and hope that your girl continues to thrive on Eden in her future.

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Cat loves them

Cat loves them, packaging looks very high end, would definitely recommend.

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good afternoon,

Thank you for leaving us a 5 star review on your experience ordering from us, this is much appreciated.

We are delighted to hear that your cat is loving our recipes and you are pleased with the packaging of our products. It is great to hear that you would recommend our products and we hope that your cat continues to enjoy and thrive on our recipes in their future!

We look forward to your next order with us.

Ellen Atton
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Eden cat biscuits

These cat biscuits from Eden were great. My cats are usually quite fussy but they gobbled down all 3 different flavours in less than 2 days!

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Hello Katrina,

We appreciate you taking the time to leave us a positive review on your experience feeding our products. It is great to hear that your fussy cats enjoyed our flavoursome Feline Feast range and hope that they continue to do so in the future!

We hope that you have a lovely weekend and look forward to your next order with us.

Ellen
Customer Care Advisor
Eden Holistic Pet Foods

Rated 5 out of 5 stars

Fantastic

Really top quality product packed with key ingredients for my pets

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Ashley,

Thank you for your kind review!

We're thrilled to hear that you found our product to be of top quality and packed with the key ingredients your pets need.

Your satisfaction and your pets' well-being are our top priorities. If you ever have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us!

Tara Mason,
Customer Care Coordinator

Rated 5 out of 5 stars
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Michelle,

Thank you for your feedback!

We're delighted to know you were pleased with our fast service and high-quality products. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Tara Mason,
Customer Care Coordinator

Rated 5 out of 5 stars

Wish I found this sooner !

Wish I found this sooner !

My very fussy 2 year old is finally eating dog food even after a couple weeks !

Thank-you - it must be good !

November 25, 2024
Unprompted review
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon LJ,

Thank you for sharing your experience!

We're so happy to hear that your 2-year-old has taken to our food —even after a couple of weeks. It’s wonderful to know it’s a hit! 😊

Thank you for choosing us, and we’re thrilled to be a part of your pet’s journey.

Tara Mason,
Customer Care Coordinator

Rated 5 out of 5 stars

My dog loves these!

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Danny,

Thank you for your review!

We're so happy to hear that your dog loves our products! 🐶❤️ It's always great to know we're making tails wag.

Let us know if there's anything else we can do for you! 🐾

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

My dog loved the food

My dog loved the food, she wolfed it down and licked her chops over and over. She loved all three amazing flavours and wanted more. She seemed very satisfied and happy.

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Sarah,

Thank you for the wonderful review!

We're so glad to hear your dog enjoyed the food and savoured every bite—licking her chops is the best compliment we could hope for! 🐶

It's fantastic to know she loved all three flavours and felt satisfied and happy. We look forward to serving up more meals she'll love!

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

My dog loved the samples

My dog loved the samples, seems like a quality product so would definitely recommend.

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Sophie,

Thank you for your feedback!

We’re so glad your dog loved the samples and that you’re impressed with the quality of our product. Your recommendation means the world to us! 🐾😊

Let us know if we can assist you further.

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

Allergic dog

My dog is allergic to chicken and beef so difficult to find any food that he can eat. These flavours were a treat for him and he loved them

Nice packaging too so looks like a premium product

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Morning Lisa,

Thank you for your review!

We’re so pleased to hear that our flavours were a treat for your dog, especially with his dietary restrictions. It’s great to know he enjoyed them! 😊

Thank you for sharing your experience!

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

My experience was great because I got…to try new food for my dog

My experience was great because I got free samples which my dog loved he is a very fussy with foods

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Julie,

Thank you for your kind words!

We’re delighted to hear that your experience was great and that your fussy dog loved the free samples.

It’s always rewarding to know we can make mealtimes enjoyable!

Let us know if we can help further!

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

Free samples a big hit

Free samples arrived quickly, well packaged. My cat gobbled all three flavours, with whitefish being her favourite.

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Jen,

Thank you for your lovely feedback!

We’re so glad the free samples arrived quickly and in great condition. It’s fantastic to hear that your cat enjoyed all three flavours, with whitefish being her favourite! 🐱✨

We’re thrilled to have made mealtime more enjoyable for her.

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

Fab quick delivery and amazing quality…

Fab quick delivery and amazing quality dry dog food

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Gemma,

Thank you for your wonderful review!

We're so glad you’re happy with the quick delivery and the quality of our dry dog food. If you need anything else, don’t hesitate to reach out! 🐾😊

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

My cat loved the duck especially…

My cat loved the duck especially amazing food

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon SI,

Thank you for your wonderful review!

We're so happy to hear that your cat loved the duck flavour—it's great to know she enjoyed it! 🐱✨ We’re thrilled you found the food amazing, and we look forward to serving you and your cat again soon!

Tara Mason,
Csutomer Care Coordinator.

Rated 5 out of 5 stars

Received a free sample box

Received a free sample box that had 3 different types of cat biscuit. Cats enjoyed it and the packaging was brilliant! Will be looking into purchasing

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Emily,

Thank you for your feedback!

We're so glad to hear that your cats enjoyed the free sample box and that you were impressed by the packaging.

It's fantastic to know they liked the different flavours! We’d be thrilled if you decide to purchase, and we're here to help whenever you're ready. 🐱✨

Tara Mason,
Customer Care Coordinator.

Rated 5 out of 5 stars

My cats absolutely loved the food

My cats absolutely loved the food

November 11, 2024
Eden Holistic Pet Foods logo

Reply from Eden Holistic Pet Foods

Good Afternoon Nicola,

Thank you for your feedback!

We're so glad to hear that your cats loved the food. If you need anything else, feel free to reach out! 🐾😊

Tara Mason,
Customer Care Coordinator.

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