Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more
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I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more
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So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more
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I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more
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Company details
About Eden Holistic Pet Foods
Written by the company
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Contact info
United Kingdom
- edenpetfoods.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Eden Holistic Pet Foods
Good morning,
We appreciate you taking the time to leave us a 5 star review on your experience shopping with us.
It is great to hear that your dog is loving our kibble and you are happy with the quality ingredients we use within our recipes. I hope that your dog continues to thrive on Eden in their future!
We look forward to your next order with us and wish you a Merry Christmas & Happy New Year!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Great service
Thanks. Easy to order, efficient and delivered promptly. Good quality and happy cat.
December 9, 2024
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave a 5 star review for your recent experience with us.
We are glad that you found our ordering process efficient and user-friendly, alongside a positive delivery service. It's lovely to hear that your cat enjoys their food!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Exceptional products and services
I don't often bother to leave reviews but I have to comment on how outstanding Eden Pet Foods have been. We have struggled to find a kibble that really works for our boy and doesn't flare his ear allergy. The team at Eden have been so helpful with their advice, helping me transition our boy to the food, responding promptly and in detail to all my questions. and most importantly our dog absolutely loves the food and his condition has never been better!! Thank you Eden Pet Foods for an outstanding (yes, a little expensive, but our boy is worth it) product and exceptional customer service. Debbie & Nelson, the crazy springer spaniel.
December 13, 2024
Unprompted review
Reply from Eden Holistic Pet Foods
Hello Debbie,
Thank you for taking the time to leave us a positive review on your experience shopping with us, this is greatly appreciated.
I am delighted to hear that you are happy with the service provided to you and that your boy is thriving on our foods! At Eden, our customers satisfaction and the health and well-being of their pets is of the upmost importance to us and so I am pleased to hear this has been reflected in your recent experience.
Again, we thank you for your wonderful review and look forward to your next order with us.
Merry Christmas & Happy New Year!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Edens great quality.
Eden have a great quality product in all ranges and i have a 9.5 year toy poodle and a 11 week old chiahuahua they are both benefiting front Edens great foods. I tr ust this company to help my old dog have as good a health in his old age and my puppy to have a great healthy start to her hopfully long life.
November 26, 2024
Reply from Eden Holistic Pet Foods
Hi Elaine,
Thank you for sharing your Eden experience with us, it is sincerely appreciated!
It is lovely to hear that our products have been able to support your toy poodle, and that your puppy is also benefitting from our food.
It was a pleasure to be able to assist you with your query, and we are always happy to help you if you have any further questions we can support you with.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
5* service
Ordered dog food and it was delivered within 4 days. Can always rely on Eden quality and service, and my dog loves it.
December 3, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Karen,
Thank you for taking the time to share your 5 star review for your recent Eden order.
We are delighted to hear that you had a pleasant experience with your delivery, our product quality & that your dog is a fan of our food.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Love Eden Pet Foods
Quick delivery, great product. Very user friendly website. Very happy puppy.
December 3, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Annabel,
Thank you for sharing your recent Eden experience with us, it is sincerely appreciated!
We are very glad to hear that your puppy is enjoying their products, and that you are pleased with the quality of our food and the efficient delivery service you received.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon Iain,
We sincerely appreciate you taking the time to leave us a 5 star review for your recent experience.
It is lovely to hear that you received an exceptional service and that your pet is enjoying their products!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
“Country Feast” delivery
I order the “Country Feast” semi dry dog food, having given up on other brands of kibble, it might seem to be expensive but the dogs love it.
It was delivered on time and in good condition.
November 25, 2024
Reply from Eden Holistic Pet Foods
Good afternoon John,
Thank you for taking the time to share your recent experience with us, it is sincerely appreciated.
We are glad to hear that your dogs enjoyed their semi moist kibble, and that you received a high quality delivery experience!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave a 5 star review for your experience with us!
We are very glad to hear that you were pleased with the quality of food you received, and we sincerely hope that you pet enjoys it too!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good Afternoon Ben,
Thank you for your kind words! We’re so glad to hear that you’re happy with our service. If you ever need anything else, we’re always here to help! 🐾😊
Tara Mason,
Customer Care Coordinator.
Excellent
Excellent service and great products
Well packaged for carrier. Reasonable delivery time period despite a slight hold up by carrier.
My senior dog loves the semi moist kibble. Will definitely buy again and also highly recommend it. Bit pricey but definitely worth it.
November 28, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Annie,
Thank you for your thoughtful review!
We're so glad to hear that your senior dog loves the semi-moist kibble and that you're happy with our service, packaging, and overall experience.
We truly appreciate your recommendation and understand that the price reflects the high quality of our products. We're thrilled to have earned your trust and look forward to serving you again soon! 🐾😊
Tara Mason,
Customer Care Coordinator.
Amazing service amazing delivery and…
Amazing service amazing delivery and amazing food 5*
November 28, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Joy,
Thank you so much for your amazing feedback!
We're thrilled to hear that you’re happy with the service, delivery, and food. Your 5-star review means a lot to us! If you need anything else, we're always here to help! 🐾😊
Tara Mason,
Customer Care Coordinator.
Great food suitable for all my three…
Great food suitable for all my three dogs :) they love it. Quality ingredients
November 14, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon,
Thank you for your wonderful review!
We're thrilled to hear that all three of your dogs love the food and that you're happy with the quality ingredients. If you need anything else, don’t hesitate to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Holistic dog food samples
My dog Blu is fussy but he did eat the free samples and seemed t enjoy them I will surely look into maybe purchasing some more thank u kindly for the free samples and Blu says thanks to x
November 14, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon,
Thank you for your lovely feedback!
We're so happy to hear that Blu enjoyed the free samples, especially since he's a fussy eater! We're grateful for the opportunity to serve you and Blu, and we hope to provide even more delicious meals for him in the future. Please give Blu a big thank you from us! 🐾😊
Tara Mason,
Customer Care Coordinator.
the dog really loved these meals and…
the dog really loved these meals and the seemed good quality
November 14, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon,
Thank you for your great feedback!
We're so happy to hear that your dog loved the meals and that you found them to be of good quality. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Merry Christmas Furry Friends
Christmas presents for the dogs!
Quick delivery and no doubt quickly eaten on Christmas Day!
November 18, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Alison,
What a great idea for Christmas presents! We're so glad to hear the delivery was quick and that your dogs are sure to enjoy their treats on Christmas Day.
Wishing you and your pups a wonderful holiday season! 🎄🐾😊
Tara Mason,
Customer Care Coordinator.
Eden Holistic Cat Food is a premium…
Eden Holistic Cat Food is a premium choice for cat owners seeking high-quality, nutritious meals for their pets. Made with natural, grain-free ingredients and a high meat content, it closely mimics a cat’s natural diet, promoting optimal health and energy. The variety of flavors caters to even picky eaters, and many owners report improved coat condition, digestion, and overall vitality in their cats. Although it comes at a higher price point, the superior quality and ethical sourcing make it worth the investment for those prioritizing their pet’s well-being.
November 11, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Donna,
Thank you for your thoughtful and detailed review!
We're so pleased to hear that you recognize the high-quality, grain-free ingredients and the benefits it provides for your cat's health and vitality.
We truly believe in offering a premium product that supports overall well-being, and we're happy to know it has made a positive difference. Your feedback is greatly appreciated, and we thank you for choosing Eden! 🐾😊
Tara Mason,
Customer Care Coordinator.
The Eden sporting and working dog diet…
The Eden sporting and working dog diet we have fed our dogs for about 11 years now. This is an excellent diet, the condition on the dogs is very visible. From ordering to delivery took only 24 hours. An excellent product and company.
November 22, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Michael,
Thank you so much for your incredible feedback!
We're thrilled to hear that you've been feeding your dogs Eden Sporting and Working Dog Diet for 11 years and have seen such positive results.
We truly appreciate your loyalty and are so glad that both the product and delivery met your expectations. Your kind words mean a lot to us! If you ever need anything, we're always here to help. 🐾😊
Tara Mason,
Customer Care Coordinator.
Arrived quick, my dog loved it
Arrived well packed. Gave it to my miniature Dachshund to try and she loved it. Will definitely get more. Loved the different flavours!
November 11, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Martina,
Thank you for your lovely feedback!
We're so happy to hear that your miniature Dachshund loved the food and enjoyed the different flavours.
We're excited that you'll be getting more for her! If you need anything else, feel free to reach out. 🐾😊
Tara Mason,
Customer Care Coordinator.
Fast service, quality kibble.
The kibble I ordered came really quickly and postage was free due to first order which made it the cheapest on the internet. My dog is happy and healthy on this kibble, I like the quality of it.
November 14, 2024
Reply from Eden Holistic Pet Foods
Hello Jill,
Thank you for taking the time to leave us a five star review on your experience ordering from us.
At Eden, our customers satisfaction and the health and well-being of their pets hold the upmost importance to us and we are so pleased to hear that this has been reflected in your recent experience.
We hope that your dog continues to enjoy and thrive on our recipes in their future!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
We are delighted to hear that you are pleased with the quality of our products and services and
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