Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more
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I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more
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So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more
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I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more
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Company details
About Eden Holistic Pet Foods
Written by the company
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Contact info
United Kingdom
- edenpetfoods.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from Eden Holistic Pet Foods
Hi there Phil,
We sincerely appreciate you taking the time to leave a 5 star review for your recent experience with us!
It is lovely to hear that your dog is a fan of their food, and that you were pleased with the quality of our products.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Our dog absolutely loves your…
Our dog absolutely loves your semi-moist kibbles! 😊 We'll be ordering a full pack soon.
January 3, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Anna,
Thank you for taking the time to share your Eden experience with us. It is sincerely appreciated!
We are glad to hear that your dog has enjoyed their semi-moist kibble samples and that they have been able to assist you with finding their favourite flavour.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Good service
Items missing from the order, but they responded quickly and items were sent right away. Great service.
January 2, 2025
Reply from Eden Holistic Pet Foods
Hi Ricardo,
Thank you so much for sharing a 5 star review for your recent experience with us, it is greatly appreciated by all of us at Eden!
We are glad to hear that our support with your recent enquiry was able to assist you. Thank you for your kind words regarding our service.
Rest assured that we are always happy to assist you if you have any further queries in the future.
Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Best dog food ever
Great product and service as always! My frenchie loves this food. Would totally recommend.
January 2, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Marta,
Thank you for sharing your feedback for your recent Eden experience.
It is lovely to hear that your frenchie is a fan of our food, and that you received a 5 star service overall.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Excellent wet cat food
Easy to order, my kittens love the tins of wet food and there is quick delivery. I buy these tins for the meat content and no sugars , derivatives of any kind and no added fillers.
January 2, 2025
Reply from Eden Holistic Pet Foods
Good afternoon,
We sincerely appreciate you taking the time to leave us a 5-star review for your recent order with us.
It is great to hear that you had a quick and efficient delivery service and you found the ordering process user-friendly.
We hope that your kittens continue to thrive on Eden, and if there are any queries we can assist you with, please do not hesitate to get in touch.
Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Hi there Lynn,
Thank you for leaving us a 5 star review!
We are happy to hear that your dog is enjoying their Eden products and that you received a positive delivery experience.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Food quality is always good
Food quality is always good
Had a problem with my delivery company was very good and helpful.Sorting it out for me
January 2, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Samantha,
Thank you for taking the time to leave a 5 star review for your recent Eden experience, it is sincerely appreciated!
We are very glad to hear that you are pleased with the quality of our products, and that our support was able to assist you with your query.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The best food for our dog
We tried so many foods for our labrador but he always had stomach problems. I found Eden by chance and I'm so glad I did. He has been on it for a long while now. He loves it, he looks fabulous and best of all, no stomach issues. The best food we have found! Customer service is excellent and delivery very quick.
December 17, 2024
Reply from Eden Holistic Pet Foods
Hello Kate,
We appreciate you taking the time to leave us a 5 star review on your experience shopping with Eden.
It is lovely to hear that your Labrador is loving our recipes and that our fantastic ingredients and superfoods have helped to settle his stomach issues. We hope that he continues to thrive on Eden in his future!
Our customers satisfaction is extremely important to us and so we strive to provide all or customers with a high-quality and efficient service, and so we are delighted to hear has been reflected in your experience.
We look forward to your next order with us and hope that you have a great evening.
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
I've been buying warm food for my dog…
I've been buying warm food for my dog for a very long time. The quality is very good. Fast delivery. My dog is happy.
December 12, 2024
Reply from Eden Holistic Pet Foods
Hello Gitana,
Thank you for leaving us a 5 star review! It is great to hear that your dog has been loving our products over many years and that you are pleased with the high-quality products and services we offer.
I sincerely hope that your dog continues to thrive on Eden in their future and we look forward to your next order with us.
Have a lovely day!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Your member of staff was pleasant and…
Your member of staff was pleasant and helpful.
Delivery was ahead of stated time - no problem.
Your boxes are much Stronger!!!
December 13, 2024
Reply from Eden Holistic Pet Foods
Hello Gillian,
Thank you for taking the time to leave us a positive review on your experience ordering from us, this is sincerely appreciated!
We are delighted to hear that you are pleased with the service provided to you by one of our advisors and that you received your order quickly and efficiently. We hope that your pet is enjoying the goods and we look forward to your next order with us.
Your ongoing loyalty and custom is greatly appreciated and we hope you have a lovely day!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Cats love it
Cats love it - and the ingredients seem high quality - the delivery is fresh.
December 11, 2024
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave a 5 star review for your recent experience. It is sincerely appreciated by our team.
We are delighted to hear that you are pleased with the quality of the food you received, and we are glad to hear that your cats enjoy it too!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Extremely quick process
Extremely quick process from start to finish! Got my first bag delivered next day which was amazing to see due to it being close to Christmas.
December 17, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Rachael,
Thank you for leaving us a 5 star review, it is sincerely appreciated!
We are glad to hear that you had an efficient delivery service on your recent order, as well as a positive experience overall.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon Amanda,
We sincerely appreciate you leaving a 5 star review for your recent Eden experience!
It is great to hear that you had an efficient delivery service, and are pleased with the service you received from our customer care team.
If we can assist you with any queries in the future, please do not hesitate to get in touch. Have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Tasty sausages my dog tells me and can…
Tasty sausages my dog tells me and can I have some more! Venison is our favourite, so a winner here. Excellent quality and fast delivery. What more can a puppy want!
December 5, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Alison,
Thank you for taking the time to leave us a 5 star review for your recent experience!
We are pleased to hear that your dog sincerely enjoys our succulent sausage treats, and are also delighted that you received a fast and efficient delivery service!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Excellent customer service
Excellent customer service, all the queries answered very quickly.
December 5, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Shruthi,
We sincerely appreciate you taking the time to share a 5 star review for your recent experience with us.
It was a pleasure to be able to assist you with your query, and I am very glad to hear that I was able to support you with an efficient service.
Thank you for your kindness, and all of us at Eden wish you a Happy Christmas & New Year! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great size sausages....
Great deal with free delivery. Love the small size of the sausages and excellent quality.
December 12, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Victoria,
Thank you for taking the time to leave a 5 star review for your recent order!
We are glad to hear that your dog is enjoying their Christmas Tasty Trimmings, and rest assured your positive feedback regarding the quality of the product will be shared with our team.
Have a fantastic Christmas and a Happy New Year from all of us at Eden! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Our Cockapoo loves his Eden Kibble
Our Cockapoo loves his Eden Kibble! He is a very healthy boy with lovely shiny fur,
Which we think is due to his Eden Kibble!
We will be ordering more when our current supply runs down!
December 10, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Cindy,
Thank you for sharing your Eden experience with us! We sincerely appreciate your feedback.
We are delighted to hear that our kibble has been able to support your dog's coat health, and that they find it tasty too!
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great service
Great service, prompt delivery, great food that doesn't swell up with water
December 4, 2024
Reply from Eden Holistic Pet Foods
Good morning Aidan,
Thank you for taking the time to leave us a 5-star review for your recent Eden Experience.
We are very glad to hear that you have received a positive service and delivery experience, and that you are pleased with the quality of our products.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
It was so easy to get the item that my…
It was so easy to get the item that my dog love and in the big bags to. The delivery was so quick and I was kept upto date every step until I received it at my door
December 3, 2024
Reply from Eden Holistic Pet Foods
Good morning,
We sincerely appreciate you taking the time to leave us a 5 star review!
It is lovely to hear that you had a positive and efficient delivery experience with your recent order, and we sincerely hope that the food is enjoyed by your pet.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great products
Delivered on time. Good quality food, my Dog loves it. A great addition to her home cooked diet.
December 9, 2024
Reply from Eden Holistic Pet Foods
Good afternoon Elaine,
Thank you for taking the time to share your recent Eden experience with us, it is sincerely appreciated!
We are glad to hear that you are pleased with the quality of our products and the efficient delivery service you received, and are delighted to hear your dog enjoys the products as much as us.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
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