Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more
Company replied
So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more
Company replied
I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more
Company replied
Company details
About Eden Holistic Pet Foods
Written by the company
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Contact info
United Kingdom
- edenpetfoods.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My dog love it.
I’ve been feeding my dog Eden Dog Food, and I couldn’t be happier with the results! My dog absolutely loves it and looks forward to every mealtime. The quality of the food is outstanding, with wholesome ingredients that I can trust. It’s clear that Eden prioritizes nutrition and taste, and it shows in how much my dog enjoys it. Highly recommended!
January 8, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Malgorzata,
Thank you for your wonderful feedback!
We're delighted to hear that your dog loves our food and that you're happy with the quality and ingredients. Providing nutritious, high-quality food is our top priority, and it’s great to know it’s making a positive difference for your dog.
We truly appreciate your support and recommendation!
Tara Mason,
Customer Care Coordinator.
How nice to find food for my cat is healthythat…
How nice to find food for my cat that has clean healthy ingredients! My cat has sensitivities and finally I found food she can tolerate.
January 9, 2025
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to share your experience with us!
We are so glad to hear that in our product range you have found a food that works for your cat. We know how important it is to have clean, healthy ingredients, especially for cats with sensitivities.
Your custom with us is sincerely appreciated.
Tara Mason,
Customer Care Coordinator
Great products and experience
Fab experience ordering direct from Eden. I was able to order some samples and treats for my fussy pup alongside our tried and true kibble. I wasn't even aware the small kibble sizes were available in most of the range or that Eden had an even more extensive range of flavours and treats.
Shipping was free next day and prices were actually lower than our amazon subscription. Well packaged without being excessive too and arrived in perfect condition.
The sausage treats and different sample kibbles are proving to be a big hit (semi moist is perfect for small dog training treats).
Will definitely be ordering our Eden direct from them in future. It's such high quality kibble and the closest to raw nutrient wise with all the confidence and safety of a kibble. The atypical protein options are wonderful (country cuisine is our fave).
Highly reccomend both Eden products and shopping direct with them.
January 16, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Stacey,
Thank you so much for your review!
We’re delighted to hear that your pup enjoyed their samples and treats, and it’s also great to hear that you have learned about alternative products that they can try in the future!.
Providing high-quality, nutritious food is what we strive for at Eden, and we are pleased to hear that this has been reflected in your experience.
We’re thrilled you had such a positive experience ordering directly from us.We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Eden food works for my dog
Eden food works for my dog. Since using Eden his skin is better, no more itching and his coat looks lovely.
January 15, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Ivy,
Thank you for sharing a 5 star review for our products, it is sincerely appreciated!
We are so glad to hear that you have been seeing an improvement in your dog's skin condition after feeding our kibble, and that they are thriving from our food!
Your custom with us is sincerely appreciated & we hope that you have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Dogs love the food and delivery is wuick
January 15, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Fiona,
Thank you for taking the time to share your Eden experience with us, it is sincerely appreciated!
We are glad to hear that your pets love their products, and that you had a 5 star delivery service.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Prompt delivery
January 6, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Karolina,
Thank you for taking the time to leave a 5 star review for your recent order with us.
It is great to hear that you experienced an efficient delivery service, and if you have any queries we can support you with, please don't hesitate to get in touch with us.
Have a great rest of your day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon Donna,
Thank you for sharing your review after your first order with us!
We are happy to hear that you found the ordering process efficient and received a positive delivery experience!
Please feel free to let us know how your pets enjoy their products, and if you have any queries, we would be happy to assist you.
Have a great rest of your day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave a 5-star review about your recent order with us.
We are glad to hear that your cat is enjoying their food, and we look forward to assisting them on their Eden journey.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
First time ordering from Eden
First time ordering from Eden. Ordering was easy and dispatched very quickly. Good quality food and our fussy pup loves it!
January 12, 2025
Reply from Eden Holistic Pet Foods
Good morning Kayleigh,
Thank you for leaving a 5 star review for your first ordering experience with Eden! It is sincerely appreciated!
It is lovely to hear that you had a positive service with placing your order, efficient delivery; and that you & your dog are pleased with the quality of food that you received.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The sample box was amazing and really…
The sample box was amazing and really gave us a chance to make sure our dog loves the food, which he does.
Great quality! Beautiful packaging & fast delivery.
Excellent dog food.
January 6, 2025
Unprompted review
Reply from Eden Holistic Pet Foods
Good morning Edward,
Thank you for taking the time to share your review with us!
We are very glad to hear that you enjoyed the quality of the samples you ordered, and that your dog loves them too!
Your kind words regarding our packaging, efficient delivery and food quality are sincerely appreciated, and we hope you have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The delivery was great
The delivery was great. I ordered a set of samples for my extremely fussy dog. The quality of the food looks great. Do not let this put you off but my dog was not keen. I have tried a lot of different dog food and he seems to only like one particular brand. I do feel that the quality and ingredients are 1st class.
January 13, 2025
Unprompted review
Reply from Eden Holistic Pet Foods
Good morning Phillip,
Thank you for sharing your recent Eden Experience with us, it is sincerely appreciated!
We are sorry to hear that you dog did not enjoy their samples, but are glad that you were pleased with our composition and the quality of kibble that you received.
If you would like further assistance with recommendations that may suit your fussy dog, please feel free to contact us at info@edenpetfoods.com and we would be happy to help you!
Have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Recommended by breeder and my kittens…
Recommended by breeder and my kittens are enjoying the kibble with no problems
January 9, 2025
Reply from Eden Holistic Pet Foods
Good morning Rita,
Thank you for taking the time to leave a 5-star review for our products, we sincerely appreciate it!
It's lovely to hear that your breeder recommended our range of cat food to you, and that your kittens are enjoying it too!
If we can assist you with any queries, please feel free to get in touch with us at info@edenpetfoods.com and we would be more than happy to help.
Have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The only food my little lady will eat
Eden is the only food my fussy little lady will eat,it took us 6 months to find it and she still only has eden now she is almost 4. The semi moist are perfect for her tiny teeth and she has the gourmet biscuits in her food toys so she isn't eating the same thing all the time.
I highly recommend Eden pet foods, great healthy ingredients, great customer service and according to my furbaby great tasting biscuits.
January 2, 2025
Reply from Eden Holistic Pet Foods
Good morning Rebecca,
Thank you for sharing your Eden Journey with us, it is sincerely appreciated!
We are so glad to hear that your girl is thriving on her Eden kibble and that you are able to provide her with a variety that she enjoys!
Your kind words regarding all aspects of the service you received are greatly valued by the entire Eden team. If you have any further queries we can assist you with, do not hesitate to ask!
Have a great day :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon Sylvia,
We sincerely appreciate your 5 star review for your recent order with us.
It is lovely to hear that your cat is enjoying their food! If you require any assistance with feeding advice, please do not hesitate to get in touch.
Have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great food, happy dog!
Efficient and prompt delivery and our dog is very happy with his food!
January 7, 2025
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to share a 5-star review for your experience with our products.
We are delighted to hear that you received a quick and efficient delivery service, and that your dog is pleased with the quality of the food they received.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon Steph,
We sincerely appreciate you taking the time to leave a 5-star review for your recent order with us.
It's lovely to hear that you had a quick and efficient delivery experience and that you are pleased with the quality of products that you received.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good morning,
Thank you for taking the time to share a review for your recent Eden Experience, it is sincerely appreciated!
We are very glad to hear that you are pleased with the quality of our products, the efficiency of our service & that your dog loves their food!
If you need any assistance with recommendations, please don't hesitate to get in touch with us! We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
High Quality Dog Food which keeps my Whippets in Excellent Health
My dogs have been fed Eden dog food for many years and both are in excellent health. I contacted Eden for advice about which of Eden's food would be suitable for my 10 year old, fussy whippet. Eden responded to my query with helpful advice making me feel a valued customer. I have purchased the recommended Gourmet range which my fussy girl has enjoyed and I can alternate the recipes so she doesn't get bored being offered the same food all the time. Although Eden food seems expensive initially, it only contains excellent healthy food and so less is required to keep you dog in tip top condition.
December 11, 2024
Reply from Eden Holistic Pet Foods
Good morning Caroline,
We sincerely appreciate your detailed and fantastic 5-star review of your Eden journey.
It is lovely to hear that our advice was able to assist you in finding the perfect product for your whippet, and rest assured that your longstanding custom with us is highly appreciated
We are pleased to know that you are passionate about the ingredients and benefits that we pack into our products, and we look forward to your next order with us.
If you ever require any assistance in the future, please do not hesitate to get in touch. Have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Great quality food
Really good quality food that my puppy loves. He won't touch his old food now.
January 3, 2025
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave us a 5 star review, it is sincerely appreciated!
We are delighted to hear that your puppy is enjoying their food, and that you are pleased with the quality of our products.
We look forward to your next order with us, and I hope that you have a great day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
Perfect for communications right on the…
Perfect for communications right on the ball.fast delivery, what more does one need. Full five stars.
January 3, 2025
Reply from Eden Holistic Pet Foods
Good afternoon Wendy,
Thank you for getting in touch with us and sharing a review of your recent Eden Experience. It is sincerely appreciated by our team!
We are delighted to hear that you received an efficient delivery service, and that our support was able to assist you with your queries.
If you ever need any further support, please do not hesitate to get in touch with us, and we hope that you have a lovely day! :)
Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.