Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... See more
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I moved Coco onto the Eden Gourmet range when she was diagnosed with Follicular Lymphoma. This food immediately stabilised her gut symptoms and the specialists called it her miracle food! She has not... See more
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So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full... See more
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I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him... See more
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Company details
About Eden Holistic Pet Foods
Written by the company
Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.
Contact info
United Kingdom
- edenpetfoods.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Dried dog food
Dried dog food
Dog loved the free samples we were sent will definitely by soon
November 8, 2024
Reply from Eden Holistic Pet Foods
Good Morning Amanda,
Thank you for your feedback!
We're thrilled to hear your dog loved the free samples. We look forward to serving you again soon—your pup deserves the best! 🐾😊
Tara Mason,
Customer Care Coordinator.
Recieved some samples and my cat really…
Recieved some samples and my cat really enjoyed them. Thank you
November 7, 2024
Reply from Eden Holistic Pet Foods
Good morning,
Thank you for your lovely feedback!
We're so happy to hear that your cat enjoyed the samples. If you need anything else, feel free to reach out! 🐾😊
Tara Mason,
Customer Care Coordinator.
Lovely samples super quality
November 7, 2024
Reply from Eden Holistic Pet Foods
Good Morning Cashel,
Thank you for your kind words! We're so glad you loved the samples and are happy with the quality. If you need anything else, feel free to reach out. We’re here to help! 🐾😊
Tara Mason,
Customer Care Coordinator.
Package and contents came damaged and…
Package and contents came damaged and as such was not able to let my dog try them
November 8, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Daniel,
Thank you for your feedback and for participating in our "Try Before You Buy" promotion to receive free samples.
We sincerely apologize for the delay in getting your parcel to you. Unfortunately, unforeseen challenges, including driver delays and the parcel being lost in transit, have affected the delivery timeline.
We are actively working with our delivery partners to ensure it reaches you as soon as possible. We kindly ask for your patience over the next few days while we resolve the issue.
We truly appreciate your understanding, and if you have any further concerns, please don’t hesitate to contact our support team.
Tara Mason,
Customer Care Coordinator.
Eden Holistic Pet Food
The box which the samples arrived in was amazing, the booklet was so helpful explained all about the different samples I received. My furbabys are really fussy my youngest one Diablo wasn't keen on the white fish, but loved the Turkey and Chicken , My oldest one who is almost 11 Sinbad loved the white fish, the Turkey n chicken ,They both loved the duck would definitely recommend them as will be buying them.
November 22, 2024
Reply from Eden Holistic Pet Foods
Good Morning Jo,
Thank you so much for your thoughtful feedback!
We're delighted to hear you loved the sample box and found the booklet helpful in learning about the different options. It's great to know Diablo enjoyed the Turkey and Chicken, while Sinbad loved the White Fish and Duck—what a wonderful duo!
We're thrilled that both your pets found flavors they enjoyed. Thank you for recommending us, and we can’t wait to provide more tasty meals for Diablo and Sinbad!
Tara Mason,
Customer Care Coordinator.
My dog loved it
Ive received my sample pack. Didn't expected to be this big. Very generous company. My dig absolutely loved the food. Very good ingredients and good for you fur baby
November 8, 2024
Reply from Eden Holistic Pet Foods
Good Morning Ewelina,
Thank you for your wonderful feedback!
We're so glad you were pleasantly surprised by the size of the sample pack and found it generous.
It’s great to hear that your dog loved the food and that you’re happy with the quality of the ingredients. Your pet deserves the best, and we’re delighted to be a part of their mealtime!
Tara Mason,
Customer Care Coordinator.
Great samples
Fab samples that came beautifully presented in a flat box. My dog has a sensitive stomach and he loved everything he tried! Thank you
November 7, 2024
Reply from Eden Holistic Pet Foods
Good Morning Hannah,
Thank you for your kind words!
We're thrilled to hear that you and your dog loved the samples and the presentation.
It’s especially great to know that everything agrees with your pup’s sensitive stomach. If you need anything else, we’re here to help.
Thank you for choosing us!
Tara Mason,
Customer Care Coordinator.
Quick delivery and my pooch likes the…
Quick delivery and my pooch likes the kibble.
November 15, 2024
Reply from Eden Holistic Pet Foods
Good Morning Neal,
Thank you for your feedback!
We're so glad to hear your pooch is enjoying the kibble and that you were happy with the quick delivery.
If there's anything else we can do for you, just let us know!
Tara Mason,
Customer Care Coordinator.
Love the moist kibble
My dog absolutely loved all the flavours. The kibble is a perfect size for my Frenchie's little mouth. Also the kibble is nice and moist so not too hard to chew for my boy.
November 7, 2024
Reply from Eden Holistic Pet Foods
Good Morning Mira,
Thank you for sharing such a lovely review!
We're delighted to hear that your Frenchie enjoyed all the flavours and that the kibble size is just right for him.
It's great to know the moist texture makes it easy for him to chew as well. Your feedback means a lot to us, and we’re so glad we could make mealtime enjoyable for your boy!
Tara Mason,
Customer Care Coordinator.
Reply from Eden Holistic Pet Foods
Good Morning Chris,
Thank you for your lovely review!
We're thrilled to hear you enjoyed our cat food and speedy delivery.
Providing great service is our top priority, and your feedback means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out.
Tara Mason,
Customer Care Coordinator.
Lovely selection thank you
Received my order today and am hoping my little doggy will love them. Thank you
November 14, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Helen,
Thank you for your review!
We hope your little doggy loves the treats! 🐾😊
If you need anything else or have any questions, feel free to reach out.
Thank you for choosing us!
Tara Mason,
Customer Care Coordinator.
What beautiful packaging my free…
What beautiful packaging my free samples came in very impressed, my daughter said he dog really enjoyed the food especially the salmon and pheasant not sure whether she will buy tho bit out of her price range, but thankyou for the samples.
November 8, 2024
Reply from Eden Holistic Pet Foods
Good Afternoon Jackie,
Thank you for your kind feedback!
We're so glad you were impressed with the packaging and that your daughter's dog enjoyed the salmon and pheasant flavours.
We understand that price is an important factor, but we would encourage your daughter to get in touch to discuss our range and cost per day.
As our products contain no grain, the feeding amount is much lower than other kibbles, meaning the cost per day works out roughly the same!
Thank you again for your thoughtful review. 😊🐾
Tara Mason
Reply from Eden Holistic Pet Foods
Good Afternoon Jasmine,
Thank you for your review!
We're thrilled to hear that you were pleased with the fast delivery and the quality of our products. 😊
We look forward to serving you again soon!
Tara Mason,
Customer Care Coordinator.
Reply from Eden Holistic Pet Foods
Good Afternoon Matt,
Thank you for your feedback!
We're so glad to hear that your cats enjoyed the treats and that you found them to be of great quality. 😊🐱
We look forward to serving you again!
Tara Mason,
Customer Care Coordinator.
Reply from Eden Holistic Pet Foods
Good Afternoon Edyta,
Thank you for your review!
We're so happy to hear that your dog loves it—that's the best feedback we could ask for! 🐾😊
While we’re sure it tastes great, we’ll leave the tasting to your dog! Let us know if we can assist you further.
Tara Mason,
Customer Care Coordinator.
Reply from Eden Holistic Pet Foods
Good Afternoon Joanna,
Thank you for your review!
We’re so glad to hear that you and your dog are happy with the quality of our products. Your satisfaction means a lot to us! 🐾😊
Tara Mason,
Customer Care Coordinator.
Reply from Eden Holistic Pet Foods
Hello Ulka,
We sincerely appreciate you taking the time to leave us a five star review and are pleased to hear that you would recommend our dog products! We hope that your pet continues to thrive on Eden in their future.
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
I was shocked and pleasantly surprised…
I was shocked and pleasantly surprised with my samples. I was expecting a very small pack but I am very happy as there is a nice selection to choose from my dog is loving them and I have found a new favourite for him. I will definitely want more. Thankyou
November 12, 2024
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave us a five star review, this is sincerely appreciated.
It is great to hear that you a pleased with the samples and your dog is loving the recipes! I hope that he continues to enjoy our products and reaps all their nutritional benefits!
We hope you have a lovely evening and look forward to your next order with us.
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Hello Aggie,
Thank you for leaving us a positive review on your experience shopping with us, this is greatly appreciated.
We are so pleased to hear that your dog is enjoying our foods and hope that they continue to thrive on Eden in their future!
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
Reply from Eden Holistic Pet Foods
Good afternoon,
Thank you for taking the time to leave us a 5 star review on your experience shopping with us! This is greatly appreciated.
Ellen
Customer Care Advisor
Eden Holistic Pet Foods
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