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Company details

  1. Travel & Vacation

Information provided by various external sources

VUELOS BARATOS y HOTELES con eDestinos.com.pe! OFERTAS de Paquetes Turísticos, Alquiler de Autos y Seguros. Reserva Ahora con el MEJOR PRECIO Garantizado!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

complete deception! They are scammers.

I found a cheap ticket through Kayak. They transferred me to the E destinos website. The price was still good. I was very happy and entered all the details. After which, I clicked on the pay button. Immediately after the payment, I received a confirmation in my mailbox. Here a surprise awaited me. They took 232 dollars more than I agreed to pay. Then I called customer service to return the difference. But they were not going to do it. I asked to cancel my ticket, since less than 15 minutes had passed since the payment. They said it was impossible. I showed all the screenshots from my phone, but the result was zero. Be careful. They are scammers. Be prepared to pay a lot after you have paid. Terrible experience and total disappointment.

June 30, 2024
Unprompted review
Rated 1 out of 5 stars

Never use eDestinos

eDestinos can improve by closing and stop scamming pasengers. If you buy business class from them you will get to the airport to find out you don´t have an asigned seat and you must pay for your bags. You´ll get a nice middle seat in the back of the plane by the toilets. Scam .

February 25, 2024
Unprompted review
Edestinos logo

Reply from Edestinos

Hola, Michael Turbeville. Con el fin de ayudarnos a identificarle en nuestro sistema y resolver el problema, envíenos un mensaje a través del formulario de contacto: https://www.edestinos.com.pe/acerca-de-nosotros/contacto eligiendo la categoría y el tema adecuados.

Si desea comunicarse con nosotros, puede llamar a la siguiente línea telefónica: 56232109523 o correo electrónico contacto@edestinos.com.co, disponible de lunes a viernes.

Recibimos llamadas de 8:00 am a 4:00 pm hora central.

Su mensaje debe incluir su número de pedido. Comprobaremos lo que ha sucedido y cómo hemos gestionado la situación por nuestra parte. Gracias, un cordial saludo, eDestinos.

Rated 1 out of 5 stars

this is a scam

this is a scam. After you pay. You see a different price than you thought it was going to be. There is no way to cancel. They have no phone number. I learned my lesson. I just stick with the big companies. This is a scam.

January 31, 2024
Unprompted review
Edestinos logo

Reply from Edestinos

Hola, Jj. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.

Rated 5 out of 5 stars

I like it so much

I like it so much. And is a good plataform

November 28, 2023
Unprompted review
Edestinos logo

Reply from Edestinos

Hola, Jorge Contreras. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.

Rated 5 out of 5 stars

FACIL ECONOMICO Y SIMPLE

May 21, 2023
Unprompted review
Edestinos logo

Reply from Edestinos

Buenos días, MARIA XIMENA, Gracias por su amable opinión. Estamos
emocionados de que haya decidido viajar con nosotros.
Saludos cordiales, eDestinos.

Rated 1 out of 5 stars

SCAM! Avoid!

Terrible experience to the point of a scam. Purchased two tickets from Santiago to Sau Paulo. Payment processed. Then a week before the flight the emails began demanding payment a second time. I replied many times demonstrating payment. I even had to contact my bank in the us to provide pdf proof of payment. I did all of this and finally the daily emails stopped with no confirmation or apologies. We were able to travel but then the emails started again that I needed to pay again. Avoid! Book direct. This was a nightmare because we didn’t want to miss the wedding and were close to buying tickets elsewhere. Super stress and super unprofessional.

April 8, 2023
Unprompted review
Edestinos logo

Reply from Edestinos

Good morning, Joe Banks. We regret very much the situation presented.
For future contact, use the contact form: https://www.esky.com/about-us/contact. and choosing the correct category and topic.
We will do our best to help you.
Best regards, eSky.

Rated 5 out of 5 stars

expedito y facil

March 14, 2023
Unprompted review
Edestinos logo

Reply from Edestinos

¡Hola, jorge toro perez! Gracias por su opinión, la apreciamos de verdad. Saludos cordiales, eDestinos.

Rated 4 out of 5 stars

ES AMIGABLE

ES AMIGABLE . FACIL Y RAPIDO

November 25, 2022
Unprompted review
Edestinos logo

Reply from Edestinos

Hola, RODRIGO HERNANDEZ. Gracias por usar nuestros servicios. Saludos cordiales, eDestinos.

Rated 5 out of 5 stars

bastaste fácil de usar!

bastaste fácil de usar!
Really easy to use!

October 7, 2022
Unprompted review
Edestinos logo

Reply from Edestinos

¡Buenos días, Paul Norris! Gracias por su amable opinión. Estamos emocionados de que haya decidido viajar con eDestinos. Saludos cordiales, eDestinos.

Rated 5 out of 5 stars

Proceso simple y transparente

Proceso simple, transparente con los valores de los TKT y los servicios incluidos en ese valor.

March 3, 2022
Unprompted review
Edestinos logo

Reply from Edestinos

¡Buenos días, Estrella Martinez Diaz! Gracias por su amable opinión. Estamos emocionados de que haya decidido viajar con eDestinos. Saludos cordiales, eDestinos.

Rated 1 out of 5 stars

Edestinos doesn't refund

My flight with LATAM was canceled in 2020 due to Covid. LATAM clearly states that they refund tickets, but I need to do this via Edestinos. When I contact Edestinos they say that LATAM doesn't refund.

April 8, 2021
Unprompted review
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