Edhardy Reviews 

669
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their authenticity, stylish designs, and comfortable feel. Many people are happy with their purchases, highlighting the great designs and overall satisfaction with the items received. Reviewers also frequently mention the fast delivery and efficient service, with items arriving quickly and in excellent condition. However, some customers experienced issues with customer service, reporting unhelpful responses, lack of communication, and problems with order tracking or missing items. There were also occasional concerns about product quality, with some items fading or prints coming off after washing, and sizing discrepancies when ordering online.

What people talk about most

Product

Consumers find product quality to be positive, with many expressing satisfaction with the designs, such as... See more

Quality

Customers generally report positive experiences with product quality, praising items like jeans, dresses, and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast and efficient delivery, often... See more

Customer service

Users describe ambiguous interactions with customer service, with many praising the excellent and helpful... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with some customers reporting straightforward... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just looked at all the bad reviews and felt I needed to write something. Over the last few years I reckon I’ve had at least 50+ items from this store and they are sublime. Sizing is abit hit an... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery. It´s the most beautiful baseball cap I have ever seen. The embroidery and design is stunning. Everyone comments on how cool it is.

Company replied

Rated 5 out of 5 stars

Been a great fan of Ed Hardy Designs extremely pleased with purchase. Great styles, amazing quality,quick dispatch. Highly recommend 👌👍🥇

Company replied

Rated 5 out of 5 stars

Ed Hardy never disappoints! The pieces are stylish, authentic, and arrived beautifully packaged. Feels like a real luxury experience from start to finish. Highly recommend to anyone who values quality... See more

Company replied


Company details

Written by the company

Welcome to the world of Ed Hardy - where art, fashion, and rebellion collide in a dynamic explosion of colours and design that define contemporary style. The brand transcends beyond clothing; it's a movement, a lifestyle, and a statement of individuality. At the core of Ed Hardy, is the legendary tattoo artist, Don Ed Hardy who at the age of 10, recognised the unique force of tattoo art. Growing up in the 1950s and early 1960s California pop culture, Hardy went on to earn an art school degree from the San Francisco Art Institute. He then learned to tattoo by apprenticing himself to master artists such as Phil Sparrow (the official tattoo artist of the Hells Angels Motorcycle Club). Over the last 40 years, Hardy has transformed this ancient tradition while also bringing fresh energy to painting, printmaking, and ceramics. From graphic tees to hoodies to denim jackets, Ed Hardy's designs exude a traditional and artistic quality that reflects in contemporary style, which seamlessly blends intricate tattoo designs with modern trends. Ed Hardy's iconic status is a testament to its enduring popularity and relevance in today's fashion landscape. While fashion trends come and go, Ed Hardy remains a constant, capturing the imagination and inspiring self-expression in people of all ages and backgrounds.


Contact info

4.1

Great

TrustScore 4 out of 5

669 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(669)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Buying experience wasn’t great with…

Buying experience wasn’t great with paying shipping costs to deliver and return it actually cost me £8 for the privilege in trying them on

July 18, 2024
Edhardy logo

Reply from Edhardy

Hi Karen,

I'm sorry to hear you aren't happy with the return costs, we currently don't offer a free returns service but this is something we may look at adding in the future.

We hope this doesn't prevent you from shopping with us in the future.

If there is anything we can help you with please don't hesitate to get in touch by emailing us at hello@edhardy.co.uk

Kind regards,
Jordan

Ed Hardy Customer Service

Rated 1 out of 5 stars

Lying scam if a shop

They claimed they would give me £10 off my next order over £100 which I never got when I did them for my second order it says u get a stamp which I also never revived so I got in touch and emailed them and we emailed back and fourth and then the guy asked me to send a screenshot of where it says that so I did and since then I’ve received nothing so I emailed 2 more times and no response so I used my other email and still nothing. They also claim to give you a birthday discount which I also didn’t get when I signed up near my birthday. So basically they just scam you for your money and lie. I’ve spent over £500 on Ed hardy alone in this past month yet received not even a single thing they claim they give you. Yet they just ignore all my emails. I will be returning my stuff and not ordering again.

July 9, 2024
Edhardy logo

Reply from Edhardy

Hi,

I'm sorry to hear about the trouble you've experienced when ordering with us.

Could you please email us at hello@edhardy.co.uk so we can investigate this further?

Kind regards,
Ed Hardy Customer Service

Rated 3 out of 5 stars

Great graphic ideas but not carried forwards into Footwear

I have dealt with Ed Hardy for a long time in the USA and for clothing, T Shirts etc it is excellent. However I wanted shoes and I do not think Ed Hardy shoes are as good today as they were in the 1990/early 2000 when I discovered the brand in the USA and I am a footwear consultant. The shoe styles then were fairly plain but the graphics did the job. You have missed a trick in my opinion.

July 22, 2024
Unprompted review
Edhardy logo

Reply from Edhardy

Hi,

Thank you for sharing your detailed feedback and for being a long-time customer of Ed Hardy. We truly appreciate your loyalty and the insights you’ve provided,

We understand the importance of blending unique graphics with timeless styles, and your feedback highlights areas where we can improve. We will certainly take your comments into consideration as we continue to develop and refine our footwear collections.

Kind regards,
Jordan

Ed Hardy Customer Services

Rated 5 out of 5 stars

Great jacket and easy…

Great jacket and easy ordering/delivery. Excellent value for money. Totally cool baseball style pink jacket. I saw Little Simz jacket at Glastonbury and had to look at Ed Hardy merch.

July 2, 2024
Unprompted review
Rated 2 out of 5 stars

Disappointed all around

Disappointed the size ordered did not match the website's measurements guideline. The fabric is very thick and not very soft and has no stretch. Certainly not worth it!

June 13, 2024
Unprompted review
Edhardy logo

Reply from Edhardy

Hi,

Thank you for taking the time to share your feedback. We are very sorry to hear that the size you ordered did not match the website's measurement guidelines and that the fabric did not meet your expectations.

We strive to provide accurate sizing information and high-quality materials, and we regret that we fell short in this instance. Your comments are invaluable to us, and we will be reviewing our sizing guidelines and fabric descriptions to ensure better accuracy and satisfaction.

Kind regards,
Jordan

Ed Hardy Customer Service

Rated 4 out of 5 stars

creeping dragon jeans

lovely item. jeans are beautifully embroidered . High end price 105.00 for teenager to pay - would have given a five star only thought packaging was cheap and run of mill grey standard postal bag - which arrived as tiny as it could for such a bulky item. If youre going to be a premium product the packaging needs to be too

June 26, 2024
Unprompted review
Rated 1 out of 5 stars

I need to return my items but I can’t…

I need to return my items but I can’t get into the portal and all my emails are going to United States? Help

July 15, 2024
Unprompted review
Edhardy logo

Reply from Edhardy

Hi,

I'm sorry to hear about the problems you've had.

Could you please email hello@edhardy.co.uk with your order details and I will be able to assist you further and get this resolved.

Kind regards,
Jordan

Ed Hardy Customer Service

Rated 1 out of 5 stars

Quality of the clothes not good

Quality of the clothes not good. And it’s hard to navigate to the return page on the site.

July 8, 2024
Edhardy logo

Reply from Edhardy

Hi,

I'm sorry to hear about the trouble you've had when trying to access our returns page.

Could you please email us at hello@edhardy.co.uk if you are still experiencing the same issue?

Thanks,
Ed Hardy Customer Service

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