While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, style, and accurate sizing, with many appreciating the availability of petite options. The customer service is frequently highlighted as exceptional, with people noting the staff's helpfulness, quick response times, and professional approach in resolving issues. Many consumers express satisfaction with the overall shopping experience and the ease of the ordering process. However, some customers also noted issues with their orders, including receiving incorrect items, incomplete sets, or experiencing delays in delivery. There were also a few instances where people found the sizing to be smaller than expected, even when following the provided size charts.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality, wide selection, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the quick and helpful customer service... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Based on these reviews

Rated 4 out of 5 stars

I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more

Rated 5 out of 5 stars

Great quality, fast shipping and wide selection. I purchase your products for my girlfriend. We are in our early sixties, very active and young at heart. Your clothes allow her to look very fashionabl... See more

Rated 5 out of 5 stars

I accidentally ordered two of one item and reached out on what my options were. They responded very quickly on the same day with very helpful input and even put my order on hold until i emailed back w... See more

Company replied

Rated 5 out of 5 stars

My daughter loves the clothes from Edikted. Recently we needed to get a different size in a few bikini tops for a vacation and we were able to send back and get new ones shipped out quickly after reac... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I reached out and within no time, they answered very quickly! I asked them a question and they answered with a step by step process and giving me several alternatives. I really appreciated the help that they provided!

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Edikted customer service was quick and extremely helpful when I had a problem with tracking my order. It was a misunderstanding, but they got back to me right away and solved my problem.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I love Edikted

Emma, Madison and Sharon were such great help, they let me know that there's a spring sale going on, because of that I got to buy some amazing clothes with great quality. I will definitely be shopping here again!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

When I received my package and opened…

When I received my package and opened the clothes, everything was soaking wet. So I took a picture and a video and emailed edikted about the issue. They responded quickly, and told me I was able to keep the clothes due to the unfortunate events, and said I was able to refund my money or get sent brand new items. I was happy with their customer service, as a first time buyer.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt customer service

I appreciate how quick they are to respond to emails. I had a mix up with not receiving a confirmation email and after a lot of back and forth, they did find our order and rectified our situation promptly. Customer service does still exist! My daughter loves their clothes and we haven't had to return anything - and we have made quite a few orders! True to size and great style.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

What made my experience great was that…

What made my experience great was that there was exceptional customer service after an “oopsies”. My package was accidentally delivered to the wrong address and Jessica helped me figure out a way to get another package sent over. She was timely and very helpful! Thanks again to the team who helped

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

They misdelivered my daughter's…

They misdelivered my daughter's package. After she spent two days dealing with them, they told her 2 of the items are out of stock and offered her a $20 store credit on a $94 order. They are a scam company.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fav place

Love the clothes, love the customer service, I’m a huge fan of this brand.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We accidentally placed an order with the inocorrect billing and shipping address. I emailed customer service and they were so quick in responding and cancelling my order. Good communication. Very grateful.

April 14, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look