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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, style, and accurate sizing, with many appreciating the availability of petite options. The customer service is frequently highlighted as exceptional, with people noting the staff's helpfulness, quick response times, and professional approach in resolving issues. Many consumers express satisfaction with the overall shopping experience and the ease of the ordering process. However, some customers also noted issues with their orders, including receiving incorrect items, incomplete sets, or experiencing delays in delivery. There were also a few instances where people found the sizing to be smaller than expected, even when following the provided size charts.

What people talk about most

Product

Users describe positive interactions with product, highlighting the great quality, wide selection, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the helpfulness,... See more

Response time

People report positive experiences with response times. Customers consistently praise the speed and... See more

Order

Customers had ambiguous experiences with order. Many reviewers praised the quick and helpful customer service... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Based on these reviews

Rated 4 out of 5 stars

I loved the clothes they fit perfectly and were exactly like the images and I love how you had a petite option for shorter people the only downside is that it took lots of time to arrive. But overall... See more

Rated 5 out of 5 stars

Great quality, fast shipping and wide selection. I purchase your products for my girlfriend. We are in our early sixties, very active and young at heart. Your clothes allow her to look very fashionabl... See more

Rated 5 out of 5 stars

I accidentally ordered two of one item and reached out on what my options were. They responded very quickly on the same day with very helpful input and even put my order on hold until i emailed back w... See more

Company replied

Rated 5 out of 5 stars

My daughter loves the clothes from Edikted. Recently we needed to get a different size in a few bikini tops for a vacation and we were able to send back and get new ones shipped out quickly after reac... See more

Company replied


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Edikted, is a Gen-Z-orientated online fashion brand, heavily influenced by pop culture, technology, and style. Our team is focused on delivering you the most coveted styles, from clothing to accessories, inspired by the top streetwear looks, modern-day muses, and runway trends. We believe that everyone deserves access to affordable trend-lead fashion at their fingertips, regardless of shape or size.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great customer service

I had a problem with an order and was contacted immediately with solutions! It felt like Edikted genuinely wanted to make the best out of the mistake and correct it! I appreciated it a lot.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Edikted is a bold and stylish brand…

Edikted is a bold and stylish brand with a very unique aesthetic. The designs feel confident, modern, and attention-grabbing, especially in their swimwear and underwear collections. The quality is generally good, with pieces that fit well and stand out visually. Overall, it’s a brand for people who like expressive, fashion-forward looks.

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

LOVE LOVE LOVE !

Edikted honestly always delivers the best customer service! They are always quick to respond and are straight to the point, and I love that about them. One of my items had a flaw, and they didn't hesitate to send me a new one. I couldn't ask for a better shopping experience 💗

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

truly sweet

The Edikted crew is truly so so sweet, i reached them a few times and they responded immediately!! I love them and i hope you’ll have and experience as amazing as i had and stil have:)

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

My first parcel went missing through Evri. I e mailed customer services, and they replied pretty much straight away. Another was sent out to me and has arrived today. Very friendly prompt service. Would recommend. Thank you Edikted!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Gift Card

I ordered a £25 gift card and the gift card never came through to my email so i contacted them and they replied within just a few hours later with the code and it was such a smooth process! thank you so much and i totally reccomend.

April 12, 2026
Unprompted review
Rated 5 out of 5 stars

Working with Edikted

Working with Edikted clothing was a great experience because their styles felt trendy, unique, and easy to incorporate into everyday outfits. The quality of the pieces matched the aesthetic, making them both comfortable and reliable for regular wear. Overall, it felt like a brand that understands current fashion while still being accessible and fun to shop from.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I always receive my clothing orders…

I always receive my clothing orders quickly, and depending on the style, I typically wear a medium or large. When I need to exchange for a different size, the process has always been very easy. For my most recent exchange, I asked if it might be possible to receive the new item within 2–3 days—even though I knew that might be unlikely—and I was impressed by how quickly they responded. Overall, the customer service has been excellent

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service

Through customer service they were just so understanding and also honest which I love. I also buy from them 24/7 and love their clothes

April 11, 2026
Unprompted review

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