Edinburghsashandcase Reviews 27

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I would highly avoid this company worker by the name of Mikey is a dirty little sexual harassment sex pest! When it turns out he also has a partner and new born baby at home. Knowing I’m a married wom... See more

Company replied

Rated 5 out of 5 stars

We've used Edinburgh Sash & Case quite a few times, but the latest job really exceeded our expectations. We had two full S&C windows replaced with double-glazed units. Scott (the joiner) and Sean (th... See more

Rated 5 out of 5 stars

We had our windows replaced this summer and were very happy with Innes the joiner as well as the painters Ken and John. All of them punctual, friendly, thorough and hard working. We were a bit concern... See more

Rated 1 out of 5 stars

We've been complaining about multiple misted units since having all of our windows replaced. The companies response is that "they are not misted enough" I thought windows were supposed to be clear... See more

Company details

  1. Manufacturer

Written by the company

Edinburgh's leading sash case window company. We manufacture, repair and replace sash & case windows


Contact info

2.8

Average

TrustScore 3 out of 5

27 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent service from start to finish.

Excellent service from start to finish. The crew that worked on the windows were really easy to have around and made the whole thing as painless as possible .... but you can’t make omelettes without breaking eggs so there’s always going to be a bit of disruption and mess but this was always kept to a minimum by Dave, Daniel and Teejay. Proper skilled work carried out efficiently and to a high standard. The painting took a bit longer than expected but overall ended up excellent too. All in all I highly recommend Edinburgh Sash and Case ..... sure it seems on the pricy side but you are paying for quality and something that lasts so it’s money well spent. I’m impressed.

July 26, 2018
Unprompted review
Rated 5 out of 5 stars

Very impressed

I don't normally do reviews, but I absolutely had to leave a review for these guys.
Very impressed with Edinburgh Sash & Case. Nick was fabulous. All the young lads on the job were a great bunch. Not forgetting, Davie the painter, he was a star. Every single one is a credit to the company and all a pleasure to deal with.
We are super impressed with the job and all the guys involved. Would highly recommend them,.
Amazing team, amazing job done.
Thanks again

July 17, 2018
Unprompted review
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Reply from Edinburghsashandcase

Thankyou very much!

Rated 5 out of 5 stars

Even better than expected

The result exceeds expectations (a new front door), and was executed fast and well - and left no mess at all. The painter also did a first-class job.

July 14, 2018
Unprompted review
Edinburghsashandcase logo

Reply from Edinburghsashandcase

Thankyou for the feedback - much appreciated!

Rated 3 out of 5 stars

Good professional firm but very full price

Good professional firm with experienced tradespeople. Good courteous service and they turn up when they promise. Very full price though, which is why only three stars.

July 14, 2018
Unprompted review
Edinburghsashandcase logo

Reply from Edinburghsashandcase

Thanks for the feedback - we did provide a written quote before hand and ended up coming in less than the quote in the end...

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