Edlocks.com Reviews 61

We just purchased an outswing security bar, it arrived faster than we expected. Item was perfect, took 20 min to mount and extremely pleased with our purchase and product overall. Thank you!

Product was as expected and performed well.

Easy ordering process and constant updates!

Very responsive to chat questions. Good Prices. I would give 5 stars except I just ordered 30 minutes ago and have had time to evaluate the rest of the process.

EDslocks had exactly what I needed to replace my apartment lock, they were extremely heplful when I called them to make sure I got the right replacement lock and shipping was extremely fast. I would highly recommended them

Prompt and free delivery, exactly as ordered!

I tried three times to place an order and each time i get a message that says ERROR my order did not go through. I later received an e-mail thanking me for my purchase. I am trying to contact your company to find out if I was charged, would i be able to place my order over the phone ... I have been on hold for over forty minutes now and frankly do not feel comfortable doing business with a company that I cannot contact.

Very easy to use web site, and best selection of non-ordinary locks anywhere. Good experience.

We were shopping for a Mul-T-Lock deadbolt and Edlocks.com had the best selection and value: one websites was cheaper but there were no upgrades to the MT5+ keys. Edlocks.com also offered a web discount and free shipping. Their customer service was A+: we had a question and someone answered the call immediately, there was a problem with a PO Box address and someone emailed immediately for a correction, shipping was fast- received the package in 3 business days, and the contents were well wrapped to prevent damage. What else can you ask for?

After looking for a special lock for over 2 hours, I was about to give up. Edlocks not only had what I was looking for, their site made it easy to find and purchase.

Reasonable price, fast service, good pictures of the product I was looking for. I haven't received my order yet but I'm sure it is the right part.

Had lock installed today and love it. My door is actually shut snuggly so no one can try to get to the lock. I knew this lock and am very happy I have gone to it to protect my dog,myself and our things. Many thanks!!!
This safe feeling is very hard to restore without this lock. I now have my security back!!! YEAH!!! Thanks

navigating the website was easy and I placed an order for product with a specific finish. After placing the order, I was contacted by customer service to let me know that although all of the specific product was available, one piece would have to be shipped from a different source and arrive 2 days later. The representative offered different Product options to me for quicker delivery, as well as the choice to keep my original order. I chose the latter, but I was impressed that the company was very on top of the detailed information in the order and advised me of the additional delivery time and my options.

Quick response and great customer service.

My whole buying and selection assistances was awesome the sales rep knew the answers to my questions and though email helped me select a lock that would best fit my current door. They promptly responded to my email question on figuring out what I needed. If I ever need anything for locks again I will be coming back here, Thank you for the wondering service and help and would highly recommend this company to anyone looking for locks.

Not sure why I paid overnight shipping. They took 2 days to ship in stock item??

Great experience, Super fast shipping, I would recommend this company to anyone.

easy to understand and purchase and I used the instant messaging to ask a couple questions - the customer service agent was fast, positive and helpful.