eDrafter.in Reviews 129

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often highlighting how simple and hassle-free the process is. The staff is frequently commended for being cooperative, responsive, and providing excellent support, with many appreciating their step-by-step guidance and professional approach. The customer service is described as exceptional, and the user experience is generally seen as very easy and convenient. However, some people were dissatisfied with the response time, mentioning delays and a lack of communication, with some even reporting that issues remained unresolved. A few other people also felt that the service was slow and unprofessional, and in rare cases, some customers received incorrect documents or experienced significant difficulties with their orders.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the promptness... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the assistance... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the quick and swift responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice experience and issue sorted promptly Thank you for support and delivery very Promptly. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary correctio... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to change my name since I was 15 but never knew how to do it. E-Drafter made the whole process simple, and I was finally able to publish my gazette notification. A special thanks to Pu... See more

Company replied

Rated 5 out of 5 stars

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellen... See more

Company replied

Rated 5 out of 5 stars

thank you edrafter. you are reliable, honest and operate with integrity. I recommendation your to anyone who is looking for some great staff. Spacially Pushpendra Sir always takes the time to answer... See more

Company replied


Company details

  1. Legal Services

Written by the company

"We provide an online base to the Clients wherein we provide Stamp paper/Legal Documents solutions for 20+ states in India, Clients can place an order for Stamp papers/Rental Agreement and other Documents at our portal and the copy will get instantly delivered at their email along with the shipment of the hard copy. Benefits of using the Portal - Under a couple of minutes the order can be placed at the website; Customer support is just a call away; Quick scan copy service wherein within an hour customer will get a scan copy delivered at their email; Standard Scan copy service under scan shall be provided within few hours under email; Hard copy shall be delivered under same day if opted same day delivery service."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

A welcome experience

Firstly, the experience of being able to make a legal document sitting at home is so very novel for our generation, who have spent hours for getting them made during our youth and middle age. The service offered by this particular company represented by Mr.Mirtunjay Kumar, is very prompt and professional. Thank you.

November 20, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback:)

Rated 5 out of 5 stars

Excellent online service.

Excellent online service.
Happy with the results & work done.
Professional & ontime service.
Professional staff.
Specially Mritunjay, Sunil & Shubham.
Thank you.

November 18, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback:)

Rated 5 out of 5 stars

Staff is very well trained

I have used eDraft services and i found it most convenient. Staff is very well trained and understand the need of customer which is very good.

November 14, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback:)

Rated 1 out of 5 stars

Extremely slow and unprofessional

Extremely slow and unprofessional. Many add-ons on the site but cannot fulfill them porperly. These folks are likely interns doing basic email messaging. While their services are listed on site. I suggest go for just the basic booking if you do.

November 14, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

I sincerely apologize for the delay in sending the scan copy.

I understand your frustration, and I truly regret any inconvenience this may have caused. We are currently addressing the issue and ensuring that the required document is sent to you as soon as possible. Your patience is greatly appreciated.

Please rest assured that we value your time and are taking steps to avoid such delays in the future. If there is anything else I can assist you with in the meantime, please don’t hesitate to let me know.

Thank you again for your understanding.

Rated 4 out of 5 stars

Nice experience and issue sorted promptly

Thank you for sorting out the error is delivery. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary corrections promptly. They value your time and are take steps to avoid delays. @Mrityunjay Kumar is very corporative and responsive.

November 10, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

We sincerely apologize for the inconvenience caused. Please note that we respond to each and every customer call and query. Your order has been processed as per the communication shared with you, and in case of any issue or discrepancy, we always make the necessary corrections promptly.
Please rest assured that we value your time and are taking steps to avoid such delays in the future. Should you require any further assistance, please do not hesitate to let us know.

Thank you again for your understanding.

Rated 5 out of 5 stars

Good Service

Good Service, within time limits. Thanks to SUNIL CHAUHAN

November 5, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you for your valuable feedback:)

Rated 5 out of 5 stars

Good experience with EDrafter

Good experience, opted for name change service and initially had a call with one their executives to understand the process. We get assigned with one of the expert (Pushpendra Singh in my case). He was helpful in getting the process done and all the communication happens on email. They have expertise of the process and would definitely recommend their services for the name change.

September 26, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much for your valuable feedback:)

Rated 1 out of 5 stars

Fake Services offered by Fake Company

I opted for an " Agreement to Sell" on stamp paper and opted for esign as well.
They sent me scanned copy of BLANK stamp paper and asked me to sign.
When I raised a complaint they promised a refund and asked me to remove negative review. When I removed negative review, they refunded only 10% of the amount. Instead of agreement they shared only blank paper.
Case was handled by SHUBHAM SHARMA

October 16, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

We sincerely apologize for any inconvenience this may have caused.

Regarding your recent order, we want to assure you that it was prepared strictly according to the details specified in the invoice. Please note that in Madhya Pradesh, the physical stamp paper is provided directly by the state government.

If you have any specific concerns or believe a correction is needed, please do not hesitate to let us know. We are always happy to assist you further and ensure your complete satisfaction.

Rated 1 out of 5 stars

Dont Purchased Any Other Stamp Other Than E-Stamp

Dont Purchased Any Estamp Or Stamp From Edrafter Website Its Totally Scam Website Kindy Block This Website Ihave Purchase Etamp Amount Rs. 269 Invoice Number: 95270
Invoice Date: October 24, 2025
Order Number: 513275
Order Date: October 24, 2025 From Edrafter.in but Till Today No Any Estamp I Recieve Kindly BanThis Website Totally Fake Website Scammin Website No aNY contact recieving 7303270526 Is Switched Off And 1204276927 is also not working
Im Writing You Again This is fake scamming Website Kindly Noted I Order On 24/10/2025 after 2 days I Requested To Razorpay Merchant Payment Aggeragator For Refund My Money To Debited Benficiery Upi Account , Also Fter Email To Razrpay Edrafer Mail Me That E-Stamp Not Available for Bihar So I Requested To Edrafter Subham Refund My Money To Upi Account After My Confirmation Subham confirm For Refund Will Be Inniciated And Will Be Credited to my Upi Debited Account But no Any Amount Credited To My Wallet ,(Kindly Noted On Next Day 28.10.2025 They Have Email Me a Fake Edited Stamp Copy Of 100 Rupees 🤣 i Order On 24.10.2025 but on Edited Copy Edrafter send Me 22.10.2025 Date Affidavit of Edited False Scammed photo COPY This Vandor Soft Copy Not Acceptable any Court Becouse It Cant Be Authencted And Check Online Or Offline They Want Orignal Stamp For Notery, So Today Clear That This Is Fraudlant Scamming Website IAware To Publice Kindly Book Only E-Stamp if you Order Online , Purchase Vandor Stamp On Court Premisses or Registery Office Only if You Need ,Im Requesting Again to Edrafter Kindly Return MY Mony I not Want This This Is Not Genuene Stamp,29.10.2025, updated new experience on 1.11.2025 after so many emails edrafter process for refund on 31.10.2025 Refunded amount Credited to benifieciery account on 1,11,2025 evening ,(kindly not order online only e-stamp (other than other stamp) because you can check ✅ it's authenticity it's genuine or not, if they send you hand written other stamp soft copy Xerox/photo copy dont accept this type stamps it's not legal for court or registry office for notery ,

October 24, 2025
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

"We sincerely apologize for any inconvenience caused. The order was processed as per the invoice and shared over email on time. However, there were a few non-working days due to the Diwali holidays, which may have caused a slight delay."

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