eDrafter.in Reviews 129

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often highlighting how simple and hassle-free the process is. The staff is frequently commended for being cooperative, responsive, and providing excellent support, with many appreciating their step-by-step guidance and professional approach. The customer service is described as exceptional, and the user experience is generally seen as very easy and convenient. However, some people were dissatisfied with the response time, mentioning delays and a lack of communication, with some even reporting that issues remained unresolved. A few other people also felt that the service was slow and unprofessional, and in rare cases, some customers received incorrect documents or experienced significant difficulties with their orders.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the promptness... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the assistance... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the quick and swift responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice experience and issue sorted promptly Thank you for support and delivery very Promptly. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary correctio... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to change my name since I was 15 but never knew how to do it. E-Drafter made the whole process simple, and I was finally able to publish my gazette notification. A special thanks to Pu... See more

Company replied

Rated 5 out of 5 stars

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellen... See more

Company replied

Rated 5 out of 5 stars

thank you edrafter. you are reliable, honest and operate with integrity. I recommendation your to anyone who is looking for some great staff. Spacially Pushpendra Sir always takes the time to answer... See more

Company replied


Company details

  1. Legal Services

Written by the company

"We provide an online base to the Clients wherein we provide Stamp paper/Legal Documents solutions for 20+ states in India, Clients can place an order for Stamp papers/Rental Agreement and other Documents at our portal and the copy will get instantly delivered at their email along with the shipment of the hard copy. Benefits of using the Portal - Under a couple of minutes the order can be placed at the website; Customer support is just a call away; Quick scan copy service wherein within an hour customer will get a scan copy delivered at their email; Standard Scan copy service under scan shall be provided within few hours under email; Hard copy shall be delivered under same day if opted same day delivery service."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
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1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been using eDrafter Service for…

I have been using eDrafter Service for last two times for my flat's rent agreement. Every time the process is pretty smooth and customer care team assist to complete the work on time. This time Mr SUNIL CHAUHAN helped to complete the work and I thank him for his prompt response and assistance.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Initially I was skeptical about the…

Initially I was skeptical about the service, even thought if I had gambled my money, but these government task takes time, my patience and team's efforts finally paid off. I got my gazette in 2 months. I am thankful for the assistance, and recommend others.

March 21, 2026
Unprompted review
Rated 4 out of 5 stars

Smooth & Cost-Effective Service with Scope for Better Support

I had a good overall experience with E-drafter.in. The process was quite easy to follow and the pricing is definitely cost-effective, which makes it a convenient option.

The work was completed properly and within the committed timeline, which I really appreciate. A special thanks to Mr. Sunil Chauhan for his efforts in coordinating everything smoothly and ensuring timely completion.

One area that could use improvement is the support responsiveness. At times, calls were not answered, which can be a bit inconvenient.

Overall, a reliable and efficient service. Would recommend with the expectation of slightly better support communication.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, punctual and professional,
listen carefully customer's requirement,
I will refer them for other requirements also,

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Successfully Completed My Gazette Name Change After Being Told It Was Not Possible

I had initially approached another legal service provider who told me that my case was not doable due to documentation complications. That left me quite confused.
However, the team at eDrafter carefully reviewed my documents, and Pushpendra Singh coordinated the process smoothly, guiding me through the correct affidavit and newspaper procedure. My name change has now been successfully published in the Gazette.
There was a slight delay in publication, but they remained responsive and transparent throughout. Overall, I’m satisfied with the outcome and appreciate their assistance in completing what others said couldn’t be done. Glad I chose to proceed, the result speaks for itself.

February 21, 2026
Unprompted review
Rated 1 out of 5 stars

Extremely poor customer service.

Extremely poor customer service.

Order PCK1665 remains unresolved despite multiple follow-ups via email, phone calls (always busy), Instagram comment, and LinkedIn message. No response from the team.

Closing tickets without solving the issue is unacceptable.

Consumer complaint has been filed.

December 13, 2025
Unprompted review

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