eDrafter.in Reviews 129

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, speed, and reliability, often highlighting how simple and hassle-free the process is. The staff is frequently commended for being cooperative, responsive, and providing excellent support, with many appreciating their step-by-step guidance and professional approach. The customer service is described as exceptional, and the user experience is generally seen as very easy and convenient. However, some people were dissatisfied with the response time, mentioning delays and a lack of communication, with some even reporting that issues remained unresolved. A few other people also felt that the service was slow and unprofessional, and in rare cases, some customers received incorrect documents or experienced significant difficulties with their orders.

What people talk about most

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the promptness... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Users describe positive interactions with customer service. Many customers appreciate the assistance... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Response time

Clients share ambiguous opinions on response times. Many customers praise the quick and swift responses,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nice experience and issue sorted promptly Thank you for support and delivery very Promptly. Edrafter has quick responses. In case of any issue or discrepancy, they always make the necessary correctio... See more

Company replied

Rated 5 out of 5 stars

I’d been trying to change my name since I was 15 but never knew how to do it. E-Drafter made the whole process simple, and I was finally able to publish my gazette notification. A special thanks to Pu... See more

Company replied

Rated 5 out of 5 stars

I’m using Edrafter for more than 4 years now. Every time, I get excellent service on printing agreements on stamp paper. Their email method is very straightforward, and their phone help is excellen... See more

Company replied

Rated 5 out of 5 stars

thank you edrafter. you are reliable, honest and operate with integrity. I recommendation your to anyone who is looking for some great staff. Spacially Pushpendra Sir always takes the time to answer... See more

Company replied


Company details

  1. Legal Services

Written by the company

"We provide an online base to the Clients wherein we provide Stamp paper/Legal Documents solutions for 20+ states in India, Clients can place an order for Stamp papers/Rental Agreement and other Documents at our portal and the copy will get instantly delivered at their email along with the shipment of the hard copy. Benefits of using the Portal - Under a couple of minutes the order can be placed at the website; Customer support is just a call away; Quick scan copy service wherein within an hour customer will get a scan copy delivered at their email; Standard Scan copy service under scan shall be provided within few hours under email; Hard copy shall be delivered under same day if opted same day delivery service."


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

129 reviews

5-star
4-star
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2-star
1-star

Replied to 61% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

I would recommend eDrafter

I would recommend eDrafter. The entire process was smooth & hassle-free with clear communication & prompt response. Thanks to Mr. Saurabh Sharma for their assistance & support.

January 30, 2026
Unprompted review
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Reply from eDrafter.in

Thanks for your valuable feedback! :)

Rated 1 out of 5 stars

The Google reviews seem highly…

The Google reviews seem highly misleading. My experience was very poor. I placed two orders with the “quick scan” option, but there was no timely delivery. Customer support is almost unreachable — the service number is always busy, and only the sales/new order number works. It has been over 2 days with no resolution. I have lost ₹1200+ and now I need to get this work done externally at a much lower cost. Overall, not trustworthy.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Swift Response.

Got very good support from SUNIL CHAUHAN & SIRJAN SINGH. Very Swift Response.

January 19, 2026
Unprompted review
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Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

Rated 5 out of 5 stars

Subham Sharma ( Operations Associate)…

Subham Sharma ( Operations Associate) excellent service provider very cooperative and polite. Excellent.

Thanks
Abhishek Kumar Singh
Mb No- 7979876691

January 13, 2026
Unprompted review
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Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

Rated 5 out of 5 stars

Good service in nominal charges

Good service in nominal charges. Sunil Chauhan provided quick help and got the work done quickly. Good work guys!

January 12, 2026
Unprompted review
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Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

Rated 5 out of 5 stars

eDrafter Notary Service

Being occupied with office work during weekdays, I was looking for an online affidavit and notary service. Google suggested a few options with good ratings, and I chose eDrafter, without expecting much initially.

To my pleasant surprise, the process turned out to be extremely smooth and easy. A dedicated customer relationship executive, Shubham Sharma, was assigned to me. He managed all communication efficiently, sharing drafts over email and ensuring that the scan was initiated only after we were fully aligned on the draft.

Another impressive aspect was the turnaround time, if confirmation was completed before 3:30 PM, the affidavit’s soft copy could be received on the same day.

I would strongly recommend eDrafter for any legal requirements, given their professionalism, responsiveness, and customer-centric approach.

January 6, 2026
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

Rated 5 out of 5 stars

Edrafter with Sirjan Singh

Had a very smooth experience with edrafter.in. The order was delivered safely and exactly as described, with good quality and timely updates throughout the process. Special thanks to Sirjan Singh for the professional support and prompt coordination. Highly recommended!

January 5, 2026
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

Rated 1 out of 5 stars

Whole system is fake and company is…

Whole system is fake and company is also Fake, Going to file a case under cyber criminal offence, I purchased a ₹100 stamp and opted for the print service through eDrafter, which cost me ₹498 in total. I selected the normal service assuming I would receive the document within 8–10 hours, but it was delivered after 30 hours, which was a complete waste of time and money.
If you are an outsider, I strongly recommend sourcing it locally through your references—you’ll get it immediately and at a much cheaper rate.

January 2, 2026
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

We sincerely apologize for any inconvenience this may have caused.

Regarding your recent order, we want to assure you that it was prepared strictly according to the details specified in the invoice. Please note that in Madhya Pradesh, the physical stamp paper is provided directly by the state government.

If you have any specific concerns or believe a correction is needed, please do not hesitate to let us know. We are always happy to assist you further and ensure your complete satisfaction.

Rated 5 out of 5 stars

Good service

Good service

January 3, 2026
Unprompted review
eDrafter.in logo

Reply from eDrafter.in

Thank you so much sir for your valuable feedback and kind words...:)

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