EDWARD BAYS LIMITED Reviews 57

A VERY BIG THANK YOU TO CHRIS who responded brilliantly to my emergency call when I discovered a leak which was spraying water all over the floor of the toilet. He was very polite and efficient and fixed the problem very quickly.

Have used Bays for several years now in my previous home, and now at my current home which has required some work. I always ask for Chris as his attention to detail, courteous manner and communication skils are fantastic. Chris has done many small jobs for me including new kitchen taps and central heating issues. He has just replaced my bathroom sink, which was not straightforward, and he was neat and tidy at all times. Highly recommended! PP Maggie Sandford-Fawcett

Edward Bays Limited removed, and made good, an old obsolete Rayburn cooker. They were reliable, punctual and did a very efficient job leaving everything neat and tidy. I wouldn’t hesitate to use them again.
Emma

I had a new boiler fitted and I am delighted with the professional approach of everyone at Edward Bays and in particular the quality and workmanship demonstrated by Josh onsite. I would highly recommend Edward Bays.

excellent service. very efficient, courteous, and professional

Was a long term customer for over 10 yers which included having a new boiler. Initially service was quite good (remember dropping the house key off at the owners own house) but over the years as the business grew service suffered with missed appointments and poorly trained staff. Finally lost patience after a number of issues when an engineer diagnosed a water leak and told me that the fault had existed for several years. Why they missed it for all the years Edward Bays had been servicing my boiler I’ll never know. Switched to a small local unit and now get the service I came to miss.

Excellent boiler install from start to finish. Very professional team working to high standards and really care about the quality of their work and customer experience.
Highly recommend. Special thanks to Kieran.

Flexible booking, quality products and professional installer. Very trust worthy, been using Bays for years as have my parents.

Our oil fired central heating boiler failed; within 1 hour of phoning Bays and engineer was on site. The problem was diagnosed and fixed within 2 hours.

Our boiler kept locking out over the new year, a local company came in and we thought the problem had been fixed. However after they had left it happened again. They were reluctant to come back so we contacted Edward Bays, Craig arrived that afternoon it was a Friday and freezing cold. He found the problem within minutes and although he couldn’t get the part for that day he got the boiler going and it stayed on. he then returned first thing Monday morning with the part and it has been fine ever since. When we called the office Starr was so helpful and arranged an immediate visit and Craig certainly knows his stuff. We will be having a new boiler this year and will definitely be going to them.

Our heating system failed on what I suspect was one of the coldest days of the year. An 8.30am phone call to Edward Bay's, who installed and maintained our boiler resulted in a visit from their excellent technician that afternoon restoring our heating by tea time a job well done. I would recommend Bay's they are honest and very competent and always have given us excellent service.

Woke up Cold Sunday morning to find no heating and no hot water - boiler showing F22 error. Rang Edward Bays (who we have used previously) and within 1 hour had an emergency on call engineer Chris out to the house. Required a new pump - all fixed by midday as had a pump in the van. Amazing friendly reliable quick service - would not hesitate to recommend. Five Stars! Thank you.

Can't fault them. From start to finish very professional and kept me well informed as to exactly what was happening.My thanks especially to Starr, Chris and Kieran. New boiler fitted, up and running in a couple of days. Brilliant! A credit to you, Paddy.

Very helpful in an emergency, engineer came out promptly and immersion cylinder was replaced the next morning. Left everything tidy and in working order.

To all at Edward Bays:

As a first time customer,I would like to express my admiration for my first experience of your company.
From the important first contact with Starr Owers, I was made to feel that you are there to help me.
The attention to small details has been exemplary - A call to confirm that you had received my emailed acceptance of your terms and conditions; A speedy appointment with an anticipated arrival time window; A call when your technician was on his way; A swift resolution to the problem by Chris.
A Huge Thank you and congratulations to you all.
Robin Young

Very happy with their work professional and most helpful recommend them to anyone who wants a reliable and honest service

Excellent,professional family run business.
Great workmanship.

Great service as always 😋

Very professional, did a good job, in the time suggested and cleaned up afterwards! Will 100% be using again

Thanks!

A huge thank you to Edward Bays for coming to the rescue when the heating broke unexpectedly. Superb response to get people and parts and fitting sorted so quickly. Brilliant team!