Edwards & Co Property Reviews 121

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The sales progression agent for Edwards & Co (Georgia) was amazing and without her help and support we may never have achieved our house sale and purchase. She was always contactable, responded prompt... See more

Rated 5 out of 5 stars

Such a professional and friendly service from start to finish! Hannah made it such a nice experience from the moment we met her with zero stress at all despite our tight timeline, and helped us to fin... See more

Rated 5 out of 5 stars

One of the shining lights in an extremely difficult, long drawn out house sale was the way Edwards & Co went about their business. The communication and mediation from Georgia especially was first cla... See more

Company replied

Rated 5 out of 5 stars

All the wonderful folk in Edwards & Co, that helped me through the sale of our house, made what was, for me, a very emotional and drawn out process almost funny at times! They pulled out all the sto... See more

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4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Absolutely outstanding!

I cannot rate Edwards and Co staff highly enough! All of the Agents I dealt with (Shauna, Maddie & Ari) and the Progression team (Georgia) I dealt with were absolutely brilliant and made the purchase of my new property as quick, stress-free and simple as possible. Always professional and simply a pleasure to deal with. Thank you so much Ladies, you have been fabulous!

July 9, 2022
Unprompted review
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Reply from Edwards & Co Property

Hi Claire,
Thank you so much for your kind review! We're over the moon for you and are so glad that you have found your dream home. We couldn't be happier that you have had such a positive experience with us.
Thank you again so much!
The Edwards Team

Rated 5 out of 5 stars

Above and Beyond Customer Service

I recently applied to rent a property with Edwards & Co due to having to move urgently with my young daughter. After having no luck with other local estate agents with properties in our area few and far between and highly competitive to attain, Liz at Edwards & Co promptly took great care in securing our new home. I cannot thank her enough for her efforts in helping us at our time of need and her sincere understanding. I thoroughly recommend Edwards & Co and namely Liz for her outstanding customer service.

June 8, 2022
Unprompted review
Rated 5 out of 5 stars

Liz was the agent that showed us to our…

Liz was the agent that showed us to our new flat, she was how can I describe absolutely amazing and understanding. She helped us through all the process and made the move in a easy and as comfortable as it could be. We couldn’t be happier. Edwards and Co Rhiwbina are highly recommended.

May 5, 2022
Unprompted review
Rated 2 out of 5 stars

Barely any contact!

I'm not 100% sure what support, contact & guidance an estate agent should provide, however in the lengthy purchase period I received barely any! Towards the later stage of my purchase I received a short email or two asking for an update and then on the day of completion the previous owners were still packing at 12pm, took days to remove a lot of their belongings, kept a key over the weekend and even left their cats for 5 days. I would have expected an estate agent to be involved in collecting and redistributing the keys however this was left to me and the previous owners. Not great at all!

March 25, 2022
Unprompted review
Rated 5 out of 5 stars

Very professional, helpful and friendly

Edwards & Co were so helpful with everything throughout our tenancy. Always professional and informative with everything, but still very friendly and approachable.

Liz was amazing and everyone we dealt with was very helpful.

Would recommend to anyone!

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Georgia was so helpful from start to…

Georgia was so helpful from start to finish, always chasing for us, giving us updates and replying quickly to my many stressed emails. Thank you for everything!

October 20, 2021
Unprompted review
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Reply from Edwards & Co Property

Dear Olivia,

It is very kind of you to take the trouble to leave us this lovely 5***** review.
Georgia is one in a million - she takes everything in her stride and as a qualified paralegal she understands the conveyancing process better than any Agent that I know.
I am so please that Georgia helped you during what can be a very stressful and emotional journey.
Thank you again.
Lisa Edwards

Rated 5 out of 5 stars

Highly Recommend

The team at Edwards & Co were a pleasure to deal with, they made the sale of our property easy. Thank you so much!

October 19, 2021
Unprompted review
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Reply from Edwards & Co Property

Dear Rebecca,
Thank you for taking the time to post this lovely 5***** review - we all really appreciate every single review that we get.
We wish you the best of luck in your new home - you know where we are if ever you decide to sell again.
Kind regards
Lisa Edwards

Rated 5 out of 5 stars

Good Experience, good service.

Top service, proactive team, overall good experience with them!

October 18, 2021
Unprompted review
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Reply from Edwards & Co Property

Thank you so much for this lovely 5**** review.

I am so pleased that you found your journey with us to be a pleasant one. If ever you require our services again - you know where we are.
Kind regards
Lisa Edwards

Rated 5 out of 5 stars

First time buyer

We are nearly at the end of the process of buying our first home with Edwards and Co and they have been brilliant throughout. Always coming back to me really quickly and helping to get things moving as much as they could. Would definitely use them in the future if we were to sell! Thank you 🙌

August 13, 2021
Unprompted review
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Reply from Edwards & Co Property

Dear Sarah,
Thank you for your amazing 5***** review of our Company.
We have an amazing team who really pride themselves on helping you through the buying process as it can be really stressful.
I hope that you have settled well into your new home and if you ever do decide to sell - you know where we are.

Thanks again
Lisa Edwards

Rated 5 out of 5 stars

Excellent service

Excellent service, really friendly team and supportive throughout the whole process of selling, would definitely use again.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great Estate Agents

Bought and sold with Edwards and they were fantastic for both-committed, friendly, professional and very helpful. Very quick responses to my queries, kept me updated throughout the both sales and would recommend to friends and family. Thank you for all your help!

May 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Just completed our house sale and purchase today with Edward's. We are extremely pleased with your friendly team who kept us informed at all times with the progress. Thank you so much and we will be recommending you to friends and family.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Can highly recommend these guys

Wow what a fabulous company to
Do business with. The “Edwards and co family “ are extremely professional knowledgeable and are extremely committed to providing a first class service which they have provided to me and my family for Nearly four years now. I cannot recommend them highly enough. Thank you Lisa and Simon for a wonderful letting experience
Regards Mike V

March 11, 2021
Unprompted review
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Reply from Edwards & Co Property

Dear Mike,

Thank you very much for taking the time to post this fab review. It has been a pleasure to look after you and your family and long may it continue. We are incredibly lucky to have such a fantastic team who really care about our clients - always going that extra mile.
Thank you again.
Lisa, Simon & Team Edwards

Rated 5 out of 5 stars

Helpful and professional

Edwards and Co. from start to finish have been both professional and helpful. All correspondence has been swift and I have been kept up to date with every step.

If anyone is looking for a reputable estate agent I would definitely recommend Edwards and Co.

February 24, 2021
Unprompted review
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Reply from Edwards & Co Property

Hi Ruth,
Thank you so much for your review, it really is our genuine pleasure. We're thrilled you're pleased with our service and hope to continue the same way.
Thank You!

Rated 5 out of 5 stars

Perfecto !

No hesitation whatsoever in recommending Edwards and Co. They organised the letting of my property, finding tenants within a week and when I was ready to sell, found a buyer on the first day's viewing.

Service as a seller and as a landlord was excellent, with good communication throughout. Big thank you to all of the team.

February 23, 2021
Unprompted review
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Reply from Edwards & Co Property

Hi Mr J,
Thank you so much for your review. We're so pleased you were happy with our service and of course, should you ever need us again, we'll gladly oblige. Thank you!

Rated 1 out of 5 stars

AVOID THIS COMPANY!!

AVOID THIS COMPANY!!! Extremely unprofessional and rude. Deidre who is the owner seems to think she can speak to people like **** and when I asked to speak to somebody else, she laughed and said she is the boss. I threatened to make a complaint which she also thought was funny. AVOID THIS COMPANY!!!

September 21, 2020
Unprompted review

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