EE Glazing Ltd Reviews 746

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting their hard work and polite interactions. The service provided is frequently described as excellent, with many appreciating the clear communication, smooth installation process, and thorough clean-up after the work is completed. Reviewers are particularly impressed with the high quality of the products, noting that the windows and doors are well-made, sturdy, and significantly improve their homes' warmth, quietness, and appearance. However, some customers also noted issues with sales tactics, describing them as pushy or involving sudden price reductions to pressure immediate decisions. A few other people also felt that the overall experience was unprofessional, citing concerns about product quality, such as leaky or ill-fitting windows, and a lack of follow-up after installation.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism, efficiency, and... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the products'... See more

Product

Customers consistently note positive experiences with product quality and appearance, with many expressing... See more

Price

People report ambiguous experiences with price, with some customers finding the quotes fair and competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We had all our windows replaced on 3rd Feb by Darren, Simon, Cameron and Ollie. They did a grand job considering the awful weather and did their best to clean up afterwards. Luckily I had their sale... See more

Company replied

Rated 4 out of 5 stars

I couldn’t be happier with the service from EE Glazing. From start to finish, the team was professional and friendly. The consultation was clear and honest, with no hidden surprises, and the insta... See more

Company replied

Rated 5 out of 5 stars

I had my windows replaced today by EE Glazing and I have been very happy with the experience. The installing team of Darren, Simon and Oli did a professional job and were friendly and polite in what w... See more

Rated 5 out of 5 stars

We have just had 11 windows replaced by Darren, Simon, Cameron and Oli. The team were friendly, efficient and hard working. Clean up was good and no redecoration/touching up required. When problems... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Conservatory Specialist
  3. Door Supplier
  4. PVC Windows Supplier
  5. Roofing Contractor
  6. Window Installation Service

Written by the company

EE Glazing provide a huge range of double glazed windows, doors and conservatories. Our philosophy is to be uncompromising when it comes to quality. Providing the very best customer service will always be our top priority.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

746 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Cheers Guys

Darren, Simon and Cameron fitted 5 windows and a door today, on my parents house, and they did an excellent job. It was a pleasure to meet them.

February 10, 2026
Unprompted review
EE Glazing Ltd logo

Reply from EE Glazing Ltd

Thank you for taking the time to share your review regarding your recent experience. We are pleased to hear that you are impressed with the installation and we will be sure to pass on this feedback to the team. Many thanks

Rated 5 out of 5 stars

Windows, great service

Today Tony came to replace a manufacturing issue and finalise the works on my windows and front door, he was very friendly, efficient and kept the space clean while working. Thank you Tony

February 10, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thanks for the feedback regarding your recent experience. We are pleased to hear that the issue was fixed promptly for you and we will be sure to pass the feedback on to Tony. many thanks

Rated 5 out of 5 stars

All windows replaced

We had all our windows replaced today by a top team of Darren, Simon, Cameron and Ollie. They arrived on time and worked tirelessly throughout the day completing the job with a clean and tidy up. Would highly recommend.

February 9, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your feedback. Its great to hear how impressed you have been with the service from our team and we will be sure to pass this on to them. Many thanks

Rated 5 out of 5 stars

A complete roof replacement

2nd Feb, Chris, Stanley and Luis arrived very promptly to replace our 25 yo conservatory roof, with new glass panels. The job was quoted to take 2 days. I was astonished to see them complete this job by mid afternoon. These 3 lads were great in that they were courteous and polite, clean and tidy and professional and were a credit to EEGlazing. The whole process was completed with no hitches, great communication from the company, and no dramas on the installation. I would definitely use this company again.

February 2, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for the feedback regarding your recent installation. Its great to hear that the service received far exceeded your expectations. We will be pleased to share this with the team of installers! Thank you again for taking the time to leave us a positive review. Many thanks

Rated 5 out of 5 stars

Whole House

Jack, TJ and Lewis worked diligently with obvious skill. It was a shame that some glass was cracked and one was wrongly measured. This did not disrupt the fitting, which was completed in 4 days. It was a big job with 15 windows, a door and patio door. I was amazed at the lack of making good needed and how nice it all looks. We are delighted with the result.

February 2, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for taking the time to share your feedback with us. We are sorry to hear that there were a couple of issues along the way, but pleased to hear they were promptly resolved for you. Its great to hear you are pleased with your completed installation and we will pass this feedback on to the team. Many thanks.

Rated 5 out of 5 stars

What a team(Darren /Simon/Cameron)

What a team(Darren /Simon/Cameron)
First class in all ways
Could not of got better service

February 6, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing you review regarding the service received from the installers. Its great to hear how impressed you were and we will be sure to pass this feedback on to them. Many thanks

Rated 4 out of 5 stars

Would recommend

They were prompt and kept working solidly- removed all debris.
The only reason for missing 5 stars is the amount of sticky stuff that I struggle to clear from surfaces. A bottle of spirit/ remover would be helpful

January 29, 2026
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Reply from EE Glazing Ltd

Thank you for taking the time to share your feedback with us. I am sorry to hear that not all silicone had been wiped. We would be happy to return and remove this for you, if you contact our service team they would be happy to schedule an appointment for you. Many thanks

Rated 5 out of 5 stars

Today we had all our window fitted by Darren, Simon and Cameron from EE Windows

Today we had all our window fitted by Darren, Simon and Cameron they were very polite friendly respectful of our house and did an amazing job on fitting all our windows.
We couldn’t rate this team enough

February 5, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for taking the time to share your positive review with us. It is great to hear how impressed you were with the service received and we will be sure to pass this feedback on to the team. Many thanks

Rated 1 out of 5 stars

Wrong colour door, missing window and repeated sales calls

Wrong colour door, missing a window and repeated phone calls asking if I wanted anymore work done before resolving the ongoing issues.

21st July the work was carried out. Wrong colour door was fitted and a window was missing from the order. During the time it took to get this finally resolved I received multiple phone calls asking if I wanted anymore work done to the rest of the property. All ignoring the ongoing issues and that I've repeatedly said I wouldn't use this company again.

I previously wasn't going to write a review but to get a phone call 6 months later to ask how my experience was and if I wanted anymore work done on the property with the man on the phone just hanging up in the end after telling him about my experience. Here I am.

I was also suckered into buying triple glazed windows to reduce the noise of a nearby road but due to the air vents that are required the road is now probably louder. After being repeatedly told that it would reduce noise by X% I'm realising now these guys just make it up as they go.

July 21, 2025
Unprompted review
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Reply from EE Glazing Ltd

Sorry to read of your disappointment.
We do acknowledge that the incorrect door colour and missing window were issues at the time of installation, and these were resolved as quickly as possible once identified, with the door being replaced and the order completed. We appreciate that delays can be frustrating and apologise for the inconvenience caused during that period.
Regarding the trickle vents, these are a legal requirement under current building regulations and are not optional or governed by us as a company. They must be fitted to ensure compliance. We do not “add” or remove them by choice. While triple glazing can offer improved sound reduction, overall performance will always vary depending on environmental factors. Following the posting of your review, a member of our customer care team has attempted to make contact to discuss and resolve the matter further for you and we welcome your call back.

Rated 5 out of 5 stars

A job well done

A job well done. Installer, Tom arrived promptly, worked efficiently and left the site clean and tidy. He was friendly and approachable.

February 3, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for taking the time to share your feedback with us. We are happy to hear you have been pleased with your recent installation and the service received. We will be sure to pass on the feedback to the team involved. Many thanks

Rated 5 out of 5 stars

Excellent EE Glazing.

We had our bay windows and upstairs bedroom windows and one on the upstairs landing put in today. There was a team of 3 employees Darren, Simon and Cameron who arrived around 8.40am.
The job was finished approximately 5pm. The guys worked really hard and their team work were excellent and wouldn't finish until they checked every part of the job. We are extremely happy with the windows and the teams work. I would recommend EE Glazing.

February 2, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your review with us. Its great to hear you are happy with your installation and the work carried out by the team of installers. We will be sure to pass on the feedback to them. Many thanks.

Rated 5 out of 5 stars

Such an amazing team

Such an amazing team, Darren, Chris and Luis they did a great job.

January 31, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing the feedback Maria - we will be sure to pass this on to the team! Many thanks.

Rated 5 out of 5 stars

I continue to be delighted with EE Glazing

I continue to be delighted with the service, quality, and value offered by EE Glazing. They have just completed my conservatory, having previously installed my windows, and once again they exceeded my expectations.
From the initial introduction with Jack, through the survey, and on to the installation by Chris, Andy, and Lewis, every stage was handled with professionalism and care. The quality of the workmanship, attention to detail, and finishing touches were exactly as promised. This consistency is why I have returned to them time and again.
The respect shown for both me and my home was genuinely appreciated. As is often the case, it was the small things that made the biggest difference, maintaining cleanliness throughout the work, treating my home with care, and leaving everything spotless and tidy (including the loo!!!).
I was also delighted to meet Taffy, who took the time to visit and ensure everything was satisfactory following the installation, very much a personal touch. A thoroughly well-deserved five stars.

January 30, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you very much for your kind review — it really does mean a great deal to us.
We’re delighted to hear that you’re once again happy with the service, workmanship, and overall experience, and we’ll be sure to pass your comments on to the team. Knowing that our attention to detail, care for your home and consistency are appreciated makes all the hard work worthwhile. Many thanks

Rated 5 out of 5 stars

we booked to have 3 doors replaced

we booked to have 3 doors replaced. Ordering was straightforward and helpful. The fitters, Darren, Simon and Cameron and the 2 men who came the first time were all polite, efficient and quick. They tidied up afterwards and we are very pleased with the result.

January 30, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us, we are pleased to read that you were impressed with your new doors and the service received from our team. We will be sure to pass on the lovely comments. Many thanks

Rated 5 out of 5 stars

Excellent

On time. Very polite and helpful in all aspects of fitting doors and windows .
Went beyond expectations.
Thank you Darren, Simon,Cameron and Harvey

January 29, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback with us, we are pleased to hear you are pleased with your new windows and doors. We will be sure to pass on your lovely comments to the team. Many thanks.

Rated 5 out of 5 stars

Had windows and doors fitted today by…

Had windows and doors fitted today, fitters came early and got straight on with the fitting and had them finnished by end of the day. Thank you Darren,Simon,Cameron and Luis. highly recommended

January 28, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your review. We are pleased to hear that you are happy with your recent installation and the service received from our team. We will be sure to pass on the feedback. Many thanks

Rated 5 out of 5 stars

Double glazed leaded windows

They arrived super early. Put down the carpet protection and just worked hard all day. It was Ryan and Niall who were really nice. The windows look absolutely fabulous. Really delighted with them.

January 26, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your feedback Rachel, we are glad to hear you are happy with your new windows and we will be sure to pass this on to the team. Many thanks

Rated 5 out of 5 stars

Top notch experience

From the initial knock on the door to the finish & farewell the guys have been great. Nothing was too much bother, there was no hard sell or pressure. The installation team - Darren, Simon and Cameren - top notch. Friendly, polite, and tidy. Doubled checked things before going ahead. Worked hard. Very professional.
Would recommend

January 27, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for your review Krisbie. We are pleased to hear of your positive experience and we will be sure to pass this on to the team. Many thanks

Rated 5 out of 5 stars

I had a lovely bloke called Taffy who…

I had a lovely bloke called Taffy who visited about my windows very impressed I will be saving to buy windows Ty again Taffy

January 24, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for sharing your review with us Lisa. We are pleased to hear you have been happy with your recent appointment with Taffy and we will be sure to let him know. Many thanks.

Rated 5 out of 5 stars

Excellent work done

Had my guttering & facials done yesterday by two lovely young men Dean & Fraser they were both very professional & polite people all the time letting me know what they were doing & asking if I would like to take a look, they also cleaned up all the mess, and were even singing while working showing me they had a passion for what they do, when my wife came home from work she was really impressed by the quality of the work done, the two men did not even rest once but worked right through I would definitely recommend this company to anybody 
Just sharing my experience.

January 23, 2026
Unprompted review
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Reply from EE Glazing Ltd

Thank you for taking the time to share your experience with us Jermaine. Its so good to hear that you are happy with your new Fascia and guttering. Our team do pride themselves on great service delivery, so will be really pleased to hear of your feedback. We appreciate your recommendation! Many thanks.

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