Customer service makes this experience 5 out of 5. Dealt with a lady called Natalie that went the extra mile finding out everything we needed with a ventilation system and kept her awesome attitude... See more
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Company details
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We are the online store for ventilation & heating equipment. Free UK delivery, free expert advice and great deals on the best range of fans, air terminals & heat recovery units.
Contact info
United Kingdom
- 0161 818 2050
- hello@efans.co.uk
- efans.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Delivery on time.
Delivery on time.
Tried calling them few times but no one answered . Not happy about the phone but ordered on line .
Excellent service
My initial order was dealt with evry quickly and arrived as advised. Once installed it was evident one part of the order was faulty -it was very easy to contact eFans and arrange for a replacement to be sent out. Excellent service. Would recommend.
Great supplier, excellent service
Excellent lists of available materials. Ordering materials was straight forward.
Delivery was spot on. Very happy.
eFans Celing Destrat Fans
Having reviewed several options to improve the warehouse heating efficient / distribution I chose eFans option. The performance exceeded my expectations.
Excellent web site
Excellent web site, Geoff was very helpful and next day delivery. All good. What more do you want?
Grilles
I placed an order for bespoke grilles.
They have turned up within 10 days.
Excellent quality and exactly as ordered.
Thanks
Great service.
Genuine products at excellent prices…
Genuine products at excellent prices speedily delivered. Many thanks.
Well priced and prompt delivery.
Straight forward purchase by the…
Straight forward purchase by the company. But the second party wholesaler who actually supplied unit and organised delivery were not as efficient they did not provide any tracking information although the item was delivered promptly although I had no idea when this was going to be. But I cannot blame efans for this or review would be 2 star
Good service.
Delivered on time
Delivered on time. Product fitted and working. Would use eFans again.
Excellent service
Excellent service
Excellent service, fantastic quality and speed of delivery. Highly recommend!
Quick and easy order.
Fast delivery, well described products, best price.
Great technical customer service and…
Great technical customer service and quick delivery at a great price. Many thanks
Compact pozidry pro PIV is great and really help with humidity and damp problems
After researching how I could eradicate or at least help with my damp and mould problem in my property I came across the PIV vent. I found efans online as a supplier of the vent I needed, the pozidry compact pro..Before purchasing I called them and spoke to someone in the technical department and explained my problem and they confirmed this vent would help. I purchased to install myself which was fairly straight forward for me. I’m a heating engineer and used to drilling core holes and also electrics. I did however struggle with the commissioning of the unit, but a quick call back to efans tech department and with their help it was up and running in no time. I’m not just saying it but this fan has changed mine and my families life as within a few days our humidity levels dropped from late 60s sometimes up to 80 down to 40-50 max across the whole of my property. We live in a ground floor maisonette. We have no more wet windows and no mould growth which we was consistently having to clean. The fan has been installed for 10 months now, I’ve changed the filter once so far as I noticed levels starting to creep up, I also check and clean the fly vent on the outside grill regularly. All in a great bit of kit so far. Can not recommend enough.
Good website
Good website, easy to use and very quick turnaround on orders.
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