While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

John B. at eFax was utterly helpful to accommodate our needs and possibilities in this uncertain times so that we could continue enjoying eFax. The service has been a tremendous assistance to our hous... See more

Company replied

Rated 5 out of 5 stars

Great customer services from Carmen M. She helped me with my query and in a very professional manner she resolved it. I wouldn’t doubt to contact them again if I need their services.

Company replied

Rated 5 out of 5 stars

Excellent service for sending and recieving faxes, without a fax machine. Get notified on you email when you receive a new fax and more... Highly recommendable.

Company replied

Rated 5 out of 5 stars

Elisabeth treated me very well and helped me to cancel the suscription without charges. I only sent one fax via eFax so I cannot extend my review more.

Company replied

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer services from Carmen M.

Great customer services from Carmen M.
She helped me with my query and in a very professional manner she resolved it.
I wouldn’t doubt to contact them again if I need their services.

January 29, 2020
Unprompted review
eFax ES logo

Reply from eFax ES

Hi Carlos

Thank you so much for your review, we will be sure to pass on your thanks you Carmen, we are delighted she was able to help you. Much thanks from us also for taking the time to feedback and leave us a review, we really appreciate it. Please do let us know if you ever need any further help, we'll be very happy to assist.

Many thanks again
eFax Support Team

Rated 5 out of 5 stars

Great service

Great service, great customer support.

September 30, 2019
Unprompted review
eFax ES logo

Reply from eFax ES

Hi Diego GV

Much thanks for your review and great to read that you like our customer support. Please do let us know if you ever need any further help, we'll be very happy to assist. P.s Don't forget to try our other great features that are included in your service such as large file sharing, electronic signature and upload document feature. All are free and included in your subscription to help you in your daily life at the office, on the go, or at home.

Many thanks again
eFax Support Team

Show reviews in all languages. (152 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look