Enquiry to installation went quick and smooth. Sales guy Andrew Carter was pretty on point with technicals and figures. No unnecessary sales pitches, straight i On point. Helped me decide to go with... See more
Efficient homes ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Four things impressed us about out solar installation experience with Efficient Homes. First they managed to design a system which worked on a non-typical roof. They dis this by sending an actual pers... See more
I can’t rate Liam and Jacob highly enough, plus the roofers and electricians who fitted our Solar Panels yesterday. Good support from Jesse also Until the inverter stopped working last Friday. No... See more
Company replied
We brought 2 x US3000C Li-ion batteries last February to supplement our 12-year-old Solar system. The results have exceeded our expectations to say the least. Our normal average usage of electricity f... See more
Company replied
Company details
Information provided by various external sources
Solar PV Installer
Contact info
27 Hollingworth Court Turkey Mill , me145pp, Maidstone, United Kingdom
- 03301244651
- accounts@efficienthomes.org
- efficienthomes.org
A very good experience
Two batteries installed working with Growatt system and saving energy with solar panels even on an overcast day. Two guys fitting were smart, efficient and courteous and tidied up on completion. All in all - a very good experience :-)
August 8, 2023
Unprompted review
Reply from Efficient homes ltd
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
A JOB WELL DONE.
The job was completed in a day as promised, the staff were courteous and explained any questions we had, and they left our premises clean and tidy, thank you for a job well done.
January 29, 2024
Unprompted review
Reply from Efficient homes ltd
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
A great experience
We came across Efficient Homes when we were looking for a company to finish the installation started by a crooked firm that has thankfully since gone out of business. Jesse & Liam have always been responsive, clear and helpful. After our initial experience, it was great to work with a company who deliver what was promised on time and on budget.
March 5, 2023
Unprompted review
Reply from Efficient homes ltd
Hi,
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Shinephone
My battery and app were efficiently installed in August 2022. I stopped receiving data on my Shinephone app when my main electricity meter was changed by EDF. Since Efficient homes installed the battery and App, I rang you. I told that the app was working at your end but it wasn't on my phone. I was passed between you and EDF for 3 months before you told me the App belonged to Growatt and I should ring them. I did and an engineer had sorted the problem in an hour.
July 17, 2023
Unprompted review
Swift and efficient service
Had a very easy experience with Josh - Rep' for Efficient Homes, he was pleasant, helpful, explained patiently the way the solar panels system works and how a battery would help to save money. There was absolutely no sales pressure at all, the talk through of how it all works was all that was needed to make the decision to invest in battery. The installers came and did the job with no fuss and it was completed in a relatively short time. Two complaints I have is that after the installation the fuse board cover wouldn't close (making it unsafe) so having phoned E.H. to request rectifying this problem the installers came back and ultimately taped the front cover to the back cover and now the unit is not properly closed and protected which isn't how a fuse board should be. It is still taped up! In addition they left 3 packs of 'hardware' including cables which they didn't need for the installation and which have now been dumped at the tip (very wastful). I would recommend them for the pre-purchase service and installation.
September 8, 2023
Unprompted review
Reply from Efficient homes ltd
Hi,
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
I have had my system for over a year…
I have had my system for over a year and it was installed by Efficient Homes. They came recommended by a friend and have to say they have been on it whenever we have had an issue. Have also recommended them to people in my village.
January 23, 2024
Unprompted review
Reply from Efficient homes ltd
Hi,
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Following on from previous review of…
Following on from previous review of this company they gave rectified the problems previously stated and the battery pack is now functioning and appears to be working fine you can put some trust in this company.
My only concern is that they ask for payment the very next day following installation, I have never been asked to do this as I feel that you should know that the purchase us working correctly first
January 5, 2024
Unprompted review
Reply from Efficient homes ltd
Dear Mr Craft,
I hope you ae well.
Firstly thank you for your review.
Secondly I would just like to address the point made about the payment being asked for the next day. As a company we do not take deposits upfront for additional equipment like battery's and we commission and complete the job's on our customers word of mouth trusting that they will pay once its done which is also specified in the contract you would have signed before the install went ahead.
So once the job is done the accountants department naturally call up after 24/48 hours and ask if you are happy with the job and have any questions and would you be happy to pay as the job is now complete and commissioned. If anything is brought to our attention at this point of course we rectify it before taking the final balance.
We wish you all the best with your system and if we can assist you with anything in the near future, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org.
Many Thanks,
The Efficient Team :)
We realised our inverter was faulty on…
We realised our inverter was faulty on Saturday 6th January 2024. We really didn’t know where to turn the inverter needed renewing, I remember that Efficient Homes had done a medical check on our system some years ago so I called them on the following Monday morning I spoke to Jesse who called me back, he gave me information and a quote which we agreed and the inverter was renewed before 6pm that same day. No hard sell just useful information and prompt service.
January 8, 2024
Unprompted review
Reply from Efficient homes ltd
Dear Mrs Heap,
Hi,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
System installed in November install…
System installed in November install carried out quickly but dongle not working, tried another not working said they would return next day (no visit) contacted them said they would attend (no visit) emails sent system still not working have tried on 12 occasions to get response and get problems resolved still no response.
Have now resorted to contacting system manufacturer to see if they can help, I cannot endorse this company as they appear to want your money but cannot give CUSTOMER SERVICE or carry out what they promise.
DO NOT TRUST THIS COMPANY
November 13, 2023
Unprompted review
The engineer who fitted the initial…first class
The engineers who fitted the installation were amazing not only did they complete the installation on the said day and time they worked in the pouring rain until 9pm at night. All the dealings we had with the company from the survey, installersors, right through to the office staff was first class.i would highly recommend them
Ss w
Old highly recommended
December 4, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Mr Turnidge,
Here at Efficient Homes we hope that you are well.
All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
So thank you so much for taking the time to write your honest and valuable insight.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Fast installation
Fitters arrived and carried out the installation in not very nice weather. Unfortunately they didn’t take any of the packaging away with them, so I have that to dispose of.
However, post install backup service is very good, battery now performs as expected. Early days but hopefully savings are just around the corner.
December 4, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Mr Windsor,
Here at Efficient Homes we hope that you are well.
Firstly, We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Good experience
Communications were good, the installation team were efficient and very open. All went to the plan.
November 29, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued Customer,
Here at Efficient Homes we hope that you are well.
Firstly, We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
A helpful and informed assessment of…
A helpful and informed assessment of our solar panel system persuaded us that a battery system would be advantageous. The inverter and battery were fitted promptly and efficiently although the fitters did leave a bit of a mess to clear up.
Too early to tell whether the savings will be worth the outlay as we have only had it fitted for a few weeks.
December 1, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Mr Gaunt,
Here at Efficient Homes we hope that you are well.
Firstly, We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Good overall service
Clear initial assessment and advice. Efficient installation and follow-up.
November 7, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued customer,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
The crew were very efficient
The crew were very efficient, after showing them where things were, they didn't ask any questions, and just got on with it until finished. The walk round and app explanation after, was brief and to the point. A thoroughly good experience all round.
Thanks very much.
November 8, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Patrick Crook,
Here at Efficient Homes we hope that you are well.
Firstly, We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Brilliant service
We knew what we wanted before the rep came and spoke to us. So we had quite a few specific questions. The rep was incredibly helpful and knowledgeable. He even advised how we could lower our daily usage.
The fitting was carried quickly and efficiently. We are very happy with our new batteries
November 2, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued customer,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Efficient and Professional
Following a phone call, an appointment was made to talk about having a second battery fitted which I agreed to have. The fitter came within a week and efficiently fitted the battery and said that he had put me on the night time tariff with my supplier. All in all,an efficient and professional job at a reasonable price.
October 30, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Mr Sprawson,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Traditional British business practice
Traditional British business practice, honesty, efficiency, and reliability.
Excellent communication, with on the minute information of arrival of equipment and installation engineers.
Prompt execution and completion of project from the moment of job agreement .
November 3, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued customer,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
Efficient Homes Ltd Very Efficient
Great service from the guys who renewed our whole house of wall insulation from beginning to thee end, very professional, curtious and I totally recommend this company and the staff as a whole 👍
October 31, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued Customer,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
This is my second Growatt battery that…
This is my second Growatt battery that I have added to my solar, EV and underfloor electric heating. I did this as I was so impressed by the original battery that EH fitted.
I have always experienced great communication and the engineers have on each occasion done a careful professional job. My only wish is that they would remove all the packaging!! I would have no hesitation in doing business with them again. I also no that 2 neighbours have also had a good experience.
October 25, 2023
Unprompted review
Reply from Efficient homes ltd
Dear Valued customer,
Here at Efficient Homes we hope that you are well.
We would like to take the time to personally thank you for taking this the to write your review it really is greatly appreciated. All our feedback is valued, particularly when it reflects the professional manner of our business, quality installers, and attention we pay to customer care.
In the meanwhile if we can assist you with anything, please don't hesitate to contact us on 03301 244 651 or email info@efficienthomes.org
We wish you all the best with your system.
The Efficient Homes Team :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.