eGlobal Central Italia Reviews 7,906

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I spent euro 144 for a Foreo never received,suppurt service awful and false tracking number. don't order by this site!!!!!! I made a complaint to Paypal and i will make an official report to the com... See more

Rated 1 out of 5 stars

Ordered Mobile phone 2 months ago still didn't get it. Support service is awful, they are sending false tracking numbers ect.... I highly don't recommend to buy anything from them. Lucky I bough mobil... See more

Rated 3 out of 5 stars

EDIT: After lot of message without response and a Paypal ticket, i received my order. Is not for European market but electrical adapter is included. Nice price, but long times and low communi... See more

Rated 4 out of 5 stars

At first, I was worried about all the reviews of not getting the products (iPad air 4 64GB). But I decided to take the risk. Indeed it took almost a month for me to receive the product. But I did rec... See more

2.1

Poor

TrustScore 2 out of 5

8K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

I quickly found the item at the best price offered. The procedures are simple to order, and complete. Also the waiting phase the article is well managed.

February 10, 2016
Unprompted review
Rated 5 out of 5 stars

Genuine products at best prices

I bought brand new professional headphones ATH-A900. The product is 100% genuine, with original package, and very well packed to avoid damages during delivery. Price paid was by far the lowest on the web (I searched for several days before buying). Good delivery time, and no customs duty to pay. I received timely information from Eglobal and a real tracking number. What else? 100% satisfied and highly recommended.
#5407551

January 30, 2016
Unprompted review
Rated 4 out of 5 stars

My First purchase

I'm happy with the purchase. The e-mail communication is good, though not very fast, as well as the delivery is not fast, but the tracking of the package works. I bought a cell phone, and the item I received as expected. The only annoyance was when I access and the menu was in Chinese, and to set my language I had to use a tutorial on youtube.

January 26, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I bought this amazing product (Galaxy Note 5 Dual Sim) at incomparable price on eglobalcentral. The communication with the seller has been very plesant and the purchase process very easy.The delivering has been done in a couple of weeks in a well padded package, so the overall service provided to me has been great. I highly recommend this seller to anyone, because I'd buy for sure from this web store again in the future.

January 25, 2016
Unprompted review
Rated 5 out of 5 stars

Very cheap and clean

I ordered a Fujifilm X-M1 digital camera last december 26th. I received it in perfect condition and with a 15% less price (more or less) than the cheaper one in the web. The delivery took a little bit more time than expected but definetely it is Worth the wait. The answers in Italian to my quests were not totally clear, since they look like being obtained by processing texts on some authomatic translator. The package was good and the camera and lens inside are perfect. I definitely will buy again from eGlobal Centre and do suggest Others the same. Great!

January 25, 2016
Unprompted review
Rated 5 out of 5 stars

Perfect!

I ordered a Huawei P8 Lite and it is perfect!
It has arrived in 6 days, as written in the eGlobal Shipping Conditions, and the assistance has been really quick and kind answering at my questions clearing any doubt before the purchase :-)
I suggest it to everyone!

Order #5392794

January 19, 2016
Unprompted review
Rated 1 out of 5 stars

Very bad experience. After a long month still no delivery!

On 16. Dec 2015 I paided by credit card 709.99 € for my order of a Fuji camera. However since then::
1. I haven't received the goods
2. On the courier web site there are no updated info after 19. Dec 2015
3. No reply received for the tickets I sent out to the customer service

Never had such an awful experience with shopping online.
That isn't acceptable!

Update: Mon 11/01/2016 I received a quite vage e-mail from custom to apologise about delay and assure my order will be delivered asap. However, since then I'm still waiting for my parcel. No news from custom, courier or EGlobal... Meanwhile, a long month has gone by!!!!

Antonio
Order n. 5380211

January 8, 2016
Unprompted review
eGlobal Central Italia logo

Reply from eGlobal Central Italia

Salve Antonio

Grazie per la tua recensione.
Il nostro servizio cliente ti hanno contattato a risolvere il situazione.

Se ti serve ulteriore assistenza non esitare a contattaci.

Saluti

Rated 1 out of 5 stars

No delivery!!

I orderd a Huawey P8 dual sim on 15-12-15, untill now no information about shipment.
DPD shows just they received order for shipment, but not item to delivery yet.
I opened a controversy on Pypal yesterday, and if tehy will not reply before monday, I will modify it into a offcial complaint and ask ofr refund.

order number #5379233

I try several time to get in touch with them, but they replied just to the first ticket. Then they answer to the 29th december's ticket on January 11th.... telling goods are held by customs, but DPD show nothing has been shipped.
So I wait till today in the hope to receive some news, but nothing happens and so tomorrow I'll ask refund to Paypal.
Worst experience of ever

January 8, 2016
Unprompted review
eGlobal Central Italia logo

Reply from eGlobal Central Italia

Salve Mario

Grazie per la tua recensione.
Il nostro servizio cliente ti hanno contattato a risolvere il situazione.

Se ti serve ulteriore assistenza non esitare a contattaci.

Saluti

Rated 1 out of 5 stars

No delivery, no refund

The mobile phone I ordered (and paid) on Dec 11 has never arrived; I asked several times for a refund, but I had no anwser at all.
On Jan 13 at 17.00 (Italy) I did not receive yet replies of any kind.

January 5, 2016
Unprompted review
eGlobal Central Italia logo

Reply from eGlobal Central Italia

Salve Filippo

Grazie per la tua recensione.
Il nostro servizio cliente ti hanno contattato a risolvere il situazione.

Se ti serve ulteriore assistenza non esitare a contattaci.

Saluti

Rated 1 out of 5 stars

Very slow shipping and service

Honestly I can't understand how could be possible that an eshop with no humans working could legally work. 3 days without any feedback on requests! Products that seems available in reality are not.

December 10, 2015
Unprompted review
eGlobal Central Italia logo

Reply from eGlobal Central Italia

Dear Massimo

Thank you for your review.
Our customer service officers has already made contact with you to solve your inquiries.
Please kindly refer to our Customer service department for further questions.

Regards

Rated 5 out of 5 stars

Only perfect!

I've tryed this website for my first time, the price was the best and the promised SERVICE simply perfect.

December 4, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect service, slow delivery

I ordered a Nikon AW130. I have to say that by far I got the best price in internet. I received exactly what I was expecting even if for 4 days I had no info on the shipment. After 4 days I received the tracking reference and then in other 3 days I received the package. 7 working days in total.
To be very onest eGlobal was anticipating a delivery time in 6-8 working days so no surprise. Simply quite a slow delivery

November 23, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I received my zenfone in a short time (ten days) and the product (zenfone 2 ZE551ml) is wonderful! They were also so kind to send me an adapter for the charger.

November 19, 2015
Unprompted review

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