EgoShoes Reviews 

98
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Please be very careful when shopping with EGO Shoes. My experience with them has been extremely stressful and disappointing. I returned several items from an order, exactly as I received them... See more

Rated 1 out of 5 stars

Telling me that I haven’t returned one of my items when I have and now they have emailed with legal. Legal emails look like spam and now have raised the penalty. So many other reviews like this. Abso... See more

Rated 1 out of 5 stars

Worse experience ever, sent a return back and now they are going to charge me as saying didn't met the returns policy even though there was nothing wrong with the item! Scammed as now as have to pay b... See more

Rated 1 out of 5 stars

Had my return rejected and Reveni, the company who deal with their returns have been harassing me ever since demanding money and threatening extra costs and putting me on a credit fraud list and all... See more

Company details

  1. Shoe Store
  2. also in
  3. Clothing Store
  4. Women's Clothing Store

Information provided by various external sources

Petite Ladies Shoes. UK sizes 13,1,2,3 and 3.5


Contact info

1.2

Bad

TrustScore 1 out of 5

98 reviews

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No history of asking for reviews

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1.2

All reviews

(98)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Bringing sexy back

Finally! a store that sells trendy shoes in big sizes. Being 6ft tall with big feet it can be a pain to find shoes that fit. I now buy my sexy heels from Ego.

June 20, 2020
Unprompted review
Rated 5 out of 5 stars

Spectacular brand!

I love purchasing from this brand! This brand offers the hottest styles to keep up with the latest trends and they offer size 11 which is amazing! I love that I get to keep up with the trends with a show that fits! I have 7 pairs of shoes and I just purchased a bedazzled mask which I HAD to have! All the shoes fit well and I have never had any issues. My orders get delivered to Northern California and they have always been on time and everything I ordered. I love this brand, you have a loyal customer for life!

May 26, 2020
Unprompted review
Rated 1 out of 5 stars

THE WORST COMPANY EVER

If I could leave NO STAR I would. This is one of those popular Instagram shoes stores that tons of influencers get PAID promote. With them specializing in FAST FASHION, I decided to give them a try. They had a awesome sale that was indeed to good to be true. I ordered 8 pairs of shoes. They cancelled one before as soon as the order was completed and I figured it was an issue with the system. Three week went by and I never got an update on even when they are shipping. I decided to contact them, and they told me since ONE pair of shoes was on backorder the whole order was delayed. They decided to ship the shoes without the one pair AFTER contact them as a "courtesy". After sending out the shipping confirmation, days later I would get a cancellation of pair after pair. Totaling, 3 PAIRS cancelled, AFTER they said they had ALL shipped. Of the 3 that I did receive, you guessed it, TWO were damaged. With only ONE PAIR OF SANDALS being wearable. Of course its November now so who can wear sandals. Its been over a month and half and I am still waiting on the shoes/refund. Whichever gets to me first :(

November 5, 2019
Unprompted review
Rated 1 out of 5 stars

Do not waste your time or money!!!

Do not waste your time or money!!!
Returned shoes that I had to buy again in a size up as everything comes up small and have had no refund
Was told it takes 15 working days to even RESPOND it has now been 18 days the SLA you gave with customers has been breached due to not hearing anything back
Staff are not professional at all I just want my money back!!

May 7, 2019
Unprompted review
Rated 1 out of 5 stars

This is 2nd time I've ordered yet again…

This is 2nd time I've ordered yet again messed it up ...I understand if there out of stock but why don't you try telling me first instead of taking my money now I've had to contact you and get a refund which I'll prop have to wait what 14 days for...this website is an absoulte joke never had any of my orders sent to me thought I'd give you benefit of doubt more fool me this a defo no from now on and I'd advise any one else don't even waste ya time ....oh and if ya don't have a printer its a ball ache at post office as well just to get a lable printed for a return as they send you a dud one through email that doesn't work not daft are ya....no way a trusted website good for you if you've had a good order and customer service because this is the last time I'll be using it for sure !!!!!!!#fraudsite

April 28, 2019
Unprompted review
Rated 1 out of 5 stars

Very low quality products, lack of order and horrible customer service

I bought shoes on website and it take 10 day shipping to Finland in a very bad condition. The shoes are torn in many places with low quality materials. Moreover, when i ask for returning they told me to keep that fault products then give me 20% refunding which made me feel like i got scam!!! And i feel i am very lucky when another pair of shoes that i had order at that time has been out of stock:)

December 20, 2018
Unprompted review
Rated 1 out of 5 stars

Slow response to emails with generic responses

I placed an order with Egoshoes on November 26, 2018 Cyber Monday. The shoe that I ordered was immediately charged to my Paypal account and I was sent an order confirmation number. I did not receive any other response from Egoshoes but just waited for my tracking number being that I paid for the 6-8 delivery service. Now I understand that Black Friday, the weekend and Cyber Monday drove a lot of traffic to the website. Kudos to Egoshoes. However, the customer service sucked and "I" had to submit an email on November 30, 2018 to inquire about the tracking number. Like "hey did you forget about me" being that I was checking the site on a daily basis and the shoe never sold out. I finally received a response from a Ana on December 1, 2018 informing me that the shoe was sold out and restock and will be dispatched within the next two business working days. No tracking nothing was ever sent to my email. A Sanah then sent a email response back to me on December 3, 2018 after I responded to Ana again and informed me that if I wanted to cancel my order I could. However, if I wanted to wait one more business day my order would be dispatched. I then replied and said I would wait another business day. Well on December 4, 2018 no tracking number nothing. So I sent out a email again I guess it went through twice because Ana responded again with the same generic email message informing me the shoe was out of stock and back in stock now and will be dispatched within two business days. Laura also responded and apologize and informed me that Egoshoes was backed up due to Black Friday and as soon my item is in transit I will receive a confirmation email with the tracking number. This has to be some kind of sick joke right? I am so done with this brand, and website. If I do not receive a tracking number by December 7, 2018 I am cancelling my order. I will never deal with Egoshoes again! At least be consistent with the lie and or what you say. Never again!!!

December 5, 2018
Unprompted review
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