eharmony Canada Reviews 248

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their experience overall. Many people appreciate the platform's organization and ease of navigation, finding the website clean and well-structured. Reviewers also value the extensive profile creation and the detailed questionnaire, which helps in understanding personalities and matching compatible individuals. The ability to connect with others and the thoughtful matches are frequently mentioned as positive aspects. However, some people were dissatisfied with the subscription and pricing, describing it as astronomical and a waste of money. There are concerns about subscription management and billing practices. Some reviewers also noted issues with the user experience, such as difficulty accessing sent likes or seeing who has read messages. Additionally, a few customers mentioned a low number of active members, concerns about profile authenticity, and a lack of photo verification, leading to frustration with the quality of matches.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers appreciate the ability to create... See more

Website

Customers consistently note ambiguous experiences with the website. While some reviewers found the site easy... See more

Subscription

People report negative experiences with subscription. Many customers express dissatisfaction with unexpected... See more

Price

Clients share negative opinions on price, with many reviewers describing it as very expensive and a "money... See more

Service

Consumers find service to be ambiguous. While some reviewers express satisfaction, finding many matches and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that people are here to find a serious relationship. I also like it when eHarmony emails me informing me that they have removed someone for reasons they went against policies. I also appreciate... See more

Rated 4 out of 5 stars

I like seeing the photos so I wonder why some guys don't post any at all? Do you tell them they have more chance of success with art least one pic? I wish it was easier to access my sent likes &... See more

Rated 4 out of 5 stars

Excellent profile management. Payments only debited to my account monthly; eg. Match took a 2 year payment all as once, I felt like I was being robbed.

Rated 4 out of 5 stars

Well I was hoping to see someone that had sent me a like but when i got in you had banned them from site so i am not sure why but anyway you are trying to protect the people paying for this service.


3.6

Average

TrustScore 3.5 out of 5

248 reviews

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Rated 5 out of 5 stars

I'm impressed with eHarmony because…

I'm impressed with eHarmony because it's authentic: the online community (members) are real people and the compatibility "scores" are quite accurate! eHarmony delivers a more sincere experience and the real possibility of finding a true partner in life! Thank you so much for making my world more exciting :)

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience! This isn't a dating app to find a long term relationship! It's an app for horny old men expecting whores! If you don't give them sex right away, they lose interest. Disgusting!
And eHarmony.ca refuses to give me my money back, even though it's been only a week!

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

eHarmony Canada

There are some fake or really inactive profiles, but there are some that are real. The membership is pricey but it's a good way to deter or weed out scammers.That is, only scammers willing to "invest" some money would dare/ endure to stay active.

I like it that you can already have an idea of where the members live, specially if you want to limit your search only in Canada (i.e.excluding American states that share the border with Canada) if proximity is a big deal for you.

It's pricey but I think it's better than others so far.

June 17, 2024
Unprompted review
Rated 4 out of 5 stars

So Far So Good!

I am very pleased with this online dating platform so far. I am only giving it 4 Stars at the moment because I haven't found my soul mate yet...but when I do, I will give it 5 Stars.😉🤙

June 9, 2024
Unprompted review
Rated 1 out of 5 stars

I paid for a year and not one date not…

I paid for a year and not one date not enough people on this site and even when you delete profile this company hound you for money ....worst date app ever .... i thought paying to meet decent people might pay but in the end .... its not worth IT AT ALL beware and stay away from this app

May 27, 2024
Unprompted review
Rated 4 out of 5 stars

Selection is what I expected

Selection is what I expected. I prefer a partner who is more fun and more attractive then what I have been seeing. Not sure your selection program is picking up the right women for me

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM! Stay away. Just a money grab. No cancellation policies and signing up is not very clear. Costumer support spits out out side of cancellation policy even after 3 days.
Avoid at all costs.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing app

Please know I don't like doing these but if it saves someone money and hassle, or if eharmony can tweak their platform then it's for good cause. Considering how much online hype there is about eharmony and how unique it is, that it's 'worth the money' (being it's one of the more pricier apps), I'm truly disappointed. The question set up at the beginning, is actually awesome but I didn't realize it'll only show you people based on your mutual answers in only a pre matching kind of way. I ALSO want the option of seeing other people outside of those answers because matching ''on paper'' is not everything. Also 50% of the profile ''matches'' I see have zero photos. As a female I'm not going to text with someone, let alone match with them, if I don't know what they look like or someone who's put no effort into their profile. When I wrote in asking for even a partial refund due to this, they said some just haven't gotten around to uploading photos or aren't comfortable with it. Practically, it makes dating easier with photos. And, it's a safety issue!! Other apps ask for photo verification in addition to requiring you to add at least 1 photo in order to complete and publish your profile. Lastly, their smallest option is a 6 month commitment and for that reason I expected a lot more. Not looking for bells and whistles, just dating app basics. No monthly "try it and see if I like it" option. Tinder offers 3 month min, Bumble, FB Dating and others are free and offer upgrades. I see no reason why users need to be locked into an app and if it's $50/month for 6 month min, what you deliver should meet what price you're asking users to pay. So I'm stuck paying for an app I'm not using and one that's not effective compared to others. This is not simply a price issue, it's a platform set up issue and honestly I wish I never signed up.

April 17, 2024
Unprompted review

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