eHealth Insurance Reviews 

Very unimpressed with service. Called for help with part D plan. Agent just wanted to push an advantage plan in which I had no interest. Really pressed " advantages " but would not consider any possible disadvantages. Especially as these plans are very good for " low income people like you " I still need to research part d plans. Was a waste of time phone call.

The rep, Janice, was very understanding, very knowledgeable and very professional. She went over all options and found a plan that was better than comparable to what I had.

Have assisted me with Medicare Supplement and Part D plans for the past 3 years. Their advice and responsiveness is outstanding.

Ehealth online is great for comparative uses, then contact indiviual companies yourself to confirm info and apply.

The Rep I spoke with made this transition the best experience for me. Her name was La Shawn Pritchet. We spoke last week and identified a plan for me to review. She gave me her extension so I could call her back directly with questions. I did just that, and she was happy to answer the 9 questions I had identified.

Kathleen Strickler my insurance agent for EHealth was knowledgeable and very thorough. I would recommend her and Ehealth for their insurance needs

I'm not sure of that e-health is totally unbiased. They don't even list Capital Blue Cross / Blue Journey/Wellspan Health Advantage PPO in my area. That is my current Medicare advantage plan provider and WellSpan is the major health care conglomerate in the area. You would think they would include this plan as well as the HMO plan, but they don't show it. So maybe they're not making enough money off of Capital Blue Cross to list them.
Folks, it's not difficult to go to Medicare.gov and see the plans just like you're doing on ehealth.com or any of the other websites. You're going to do the same thing and you can sign up without having to deal with an insurance salesman who makes a commission off you. You can also contact your county department of aging who holds free clinics where you sit down with someone and go through the different plans and compare your doctors and medications and needs and find a plan that works for you. You are not required to do this through the license insurance agent. Websites like ehealth.com and the ones you see on TV, exist solely for the purpose of making a profit off of signing you up for Medicare plans. I think you're smart enough to figure this out yourself. Give it a shot.

My Agent is very helpful from the beginning to the end. He answers all my questions. Very polite too, and friendly.

Danielle was very helpful and knowledgeable about all the different Medicare options. Very nice and assisted me in changing both my health insurance and drug coverage.

They make phone appointments then break them without any contact. They waste your time without regard. Their TV ads are complete crap.

This is by far ONE OF THE WORST companies i have ever dealt with. They charged me for an employee that left my company for 10 MONTHS after they left despite me calling them AND sending in the termination form. AND i just found out they didn't register one of my current employees for Medical insurance and I sent that in months ago. Do you realize the problem they could have caused my company had something happened to this employee? STAY AWAY!!!

I enrolled for health insurance on 7/15/24, with an effective date of 8/1/24, and starting off this company did not do great with enrollment. They enrolled me in the wrong state which took around an 1hour so then, since it was close to the end of their call hours, the guy on the phone was rushing to fix this. He went on to enroll me in the correct state.

I received multiple emails requesting a letter for my qualifying event paperwork to be sent over and was told that it was sent. It was not received by the health insurance company. I have being going back and forth with Ehealth and the other company to get this taken care of. It has been over a month and I am currently suspended on my healthcare account. Very disappointing experience. I am without insurance despite being proactive.

If you use EHealth, maybe enroll 6 months prior would provide their team enough time to get you sorted but 1-2 months is going to leave you without coverage.

I receive $85.00 a month for over the counter products I might need. I was saving the $85.00 dollars to put with the next month and buy something that cost $139.00. Went to do it and found I lost that first months $85.00. You HAVE to use the entire amount monthly or you lose it for that month.
Secondly, they give you an online catalog to shop from. The prices are ridiculous. Many times they don’t have a product you need. By the way you can use your monthly $85.00 at CVS, WALMART, and a few others. Notice I said at. You can’t use your benefits online with any other stores YOU MUST GO IN TO THE STORE. I’m disabled and can’t get to the closest Walmart unless a neighbor is available.
Before you go with EHEALTH consider the hassles. I hope this helps with your decision.

I called Ehealth because I'm new to Medicare. I researched on my own, called Medicare, and I soon found that it was all very confusing and difficult on my own.
I talked to Jordan from Ehealth and she was knowledgeable, helpful and respectful. Jordan explained my options, and went through different plans and all the benefits.
Jordan helped me decide on a plan that was perfect for me and my budget. She was so, so helpful.
Thanks Jordan!!

I enrolled in Blue Shield Medicare Supplement on 6/14/24, with an effective date of 7/1/24, and received no updates on the status to learn if it was actually effective. On one outbound call, I learned that they sent my information over to Blue Shield on July 3. I left numerous messages around the organization since the end of June and have yet to receive a call back from anyone, and today is July 29.

Worst possible customer service. They are very responsive when getting you to enroll. After that good luck trying to get your rep to answer an email or respond to a phone message. Finally giving up and moving on to somewhere else.

Whatever you do. don't give them your phone number unless you want 50 calls a day from different area codes. Block block block and they just won't stop.

Hate mongrel company. Denied a job because of my Jewish last name. Not a surprise. scammy woke Cali company. Tell these bozos to take a hike if they call you!

Was offered and interview via 3rd party. Interview went excellent. Had already obtained my license. Was told I would be hearing about getting my equipment and start date within 24-48 hours. Only to be told in 72 hours that they were going in another direction. Wasted an hour and a half interviewing for what?
& no source of information on why it changed. Dont get someone’s hopes up in this economy that they have employment if they don’t.