ehorses Reviews 

231
•
TrustScore 4 out of 5

3.9

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Rated 4 out of 5 stars

Great website. My only problem is, I keep getting emails stating, I have not put my advertisement on your website. This is next to another message from you. Stating my advert is now live. Other than t... See more

Company replied

Rated 1 out of 5 stars

One day after I signed up my account got suspended. The very bad and very much AI sounding “customer service” explained my postings were against their rules. The problem was, I had not posted anythi... See more

Company replied

Rated 5 out of 5 stars

Very client friendly the website Very intuitive and most of all a good support. Altough i still think you could work on a percentage level. For example a comission instead od paying. Once the hor... See more

Company replied

Rated 5 out of 5 stars

Easy selection criterias, good option for standardized and comparable information. What I find sad is, that very often no concrete prices are given only a range or price on application whether a horse... See more

Company details

  1. Online Marketplace

Information provided by various external sources

We connect Horses & People - Worldwide. We love horses and we love online: A unique combination, creating a new experience in the traditional world of horses.


Contact info

3.9

Great

TrustScore 4 out of 5

231 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(231)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

👍👍👍👍👍

Very good !!! 👍👍👍👍👍

April 6, 2022
ehorses logo

Reply from ehorses

Dear Badic Elena Ionela
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team

Rated 5 out of 5 stars

Very nice and easy

March 31, 2022
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Reply from ehorses

Dear ehorses customer,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team

Rated 3 out of 5 stars

Many fake adds

When looking to buy a horse I realized that many are fake adds: many People advertise Horses with a good price and ask for transportation money. In reality îs a scam. Maybe you can do something about it. Thank you!

March 30, 2022
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Reply from ehorses

Dear Tiberiu Kraus-Mihai,
We want to offer our customers the best possible service,
therefore we also follow up on any feedback/suggestions for improvement.
Please feel free to contact our support team.
Please report the advertisements to our support team so that we can investigate them immediately.
We will be happy to help you with any questions you may have - Tel.No.: (+49) 05401 8813200.
Email: support@ehorses.com
With kind regards
Your ehorses team

Rated 4 out of 5 stars

Good service

Good service. No complaints.
I would give 5 stars if it was more easy to change the ad, once it is online.
And maybe an Under Option or Reserved option.

March 24, 2022
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Reply from ehorses

Dear horse friend,
We are happy to receive your feedback and are pleased that you are satisfied with our service.
We wish you all the best for the future!
With equestrian regards
Your ehorses team

Rated 1 out of 5 stars

my account was block without any…

my account was block without any reason. NULL. first ads when succesfully second ads was like busy asking for my ID what for?

March 22, 2022
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Reply from ehorses

Dear ehorses customer
We would like to offer our customers the best possible service. Security and reliability are very important to us. That is why we carry out various security procedures even before a publication.
If there are discrepancies in this process, the account may be blocked. An account can be reactivated by verifying the identity. If you have any further questions, please do not hesitate to contact us.
With kind regards
Your ehorses team

Rated 5 out of 5 stars

Top 🤩

Top five stars awesome

March 17, 2022
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Reply from ehorses

Dear ehorses customer,
Thank you very much for this great feedback. We are happy when our efforts pay off.
We wish you and your four-legged friend all the best!
With equestrian regards
Your ehorses team

Rated 1 out of 5 stars

Total waste of money

February 22, 2022
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Reply from ehorses

Dear ehorses customer,
we are sorry that you are not satisfied with our service.
When you registered, you opted for a term of 12 months. Just as with other contracts, you are bound to the term you have chosen.
When you register for the Premium Service, you will be informed of contract modalities several times. In addition, you will receive a registration confirmation containing all contract modalities. Furthermore, you can view all contract modalities at any time in your "My ehorses" area. Telephone advice is also always available during our business hours. Please understand that we have more than fulfilled our duty to inform you.

Should you have any further questions, please do not hesitate to contact me. We wish you all the best for the future!

Your ehorses team

Rated 4 out of 5 stars

This site is wonderful to use

This site is wonderful to use, very easy to get through, my only suggestion would be for an international market to add more breeds and associations as some of my US breeds are not represented and I am having to put "other" on them. Also on some of the stats you need to make it so hh can be selected correctly, I can only select whole numbers so a horse that is 15.2 hh is having to be shown as 15 or 16, not its true 15.2 hands. Those are rather nit picking things but in the US market there is a big difference in those 2 inches. Overall it is a great site and I am looking forward to see what kind of response I can get from my ads that I have published.

February 17, 2022
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Reply from ehorses

Dear beth,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards
Your ehorses team

Rated 1 out of 5 stars

very nonsense website...suspending…account

very nonsense website...suspending account for nothing

February 9, 2022
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Reply from ehorses

Dear ehorses customer,
we are sorry that you are not satisfied with the service. Security and seriousness are very important to us as a responsible sales platform. Therefore, it can of course happen that a user who has violated our terms and conditions is excluded.
Please understand that this topic is very sensitive and will be handled with extreme care.
With best regards
Your ehorses team

Rated 5 out of 5 stars

Ehorses made it easy and…

Ehorses made it easy and straightforward to sell my horse.

February 9, 2022
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Reply from ehorses

Dear Ms./Mrs. Zabel,
We are very happy to hear that - thank you very much for the top rating!
We wish you all the best!
With kind greetings
Your ehorses team

Rated 1 out of 5 stars
ehorses logo

Reply from ehorses

Dear ehorses customer,
we are sorry that you are not satisfied with the service. Security and seriousness are very important to us as a responsible sales platform. Therefore, it can of course happen that a user who has violated our terms and conditions is excluded.
Please understand that this topic is very sensitive and will be handled with extreme care.
With best regards
Your ehorses team

Rated 5 out of 5 stars
ehorses logo

Reply from ehorses

Dear horse friend,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards
Your ehorses team

Rated 5 out of 5 stars

Very reliable site

January 26, 2022
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Reply from ehorses

Dear Davis,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards
Your ehorses team

Rated 5 out of 5 stars

Ehorses

Top the ehorses heló all

January 25, 2022
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Reply from ehorses

Dear ehorses customer,
thank you very much for the top rating!
We wish you all the best!
With kind regards
Your ehorses team

Rated 4 out of 5 stars

Lovly site

Lovly site I like it

January 20, 2022
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Reply from ehorses

Dear horse friend,
we thank you for the great review and the included feedback!
We wish you all the best!
With kind regards
Your ehorses team

Rated 3 out of 5 stars

My ad was suspended

My ad was suspended, for unclear reasons. After 3 mails it was restored again.

January 9, 2022
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Reply from ehorses

Dear ehorses customer,

Thank you for your rating and feedback.
Security and reliability are very important to us. We carry out random checks in this respect. These are intended to contribute to the safety of our horse market. We treat this topic very sensitively and handle it with extreme care. Thank you for your understanding.
We wish you all the best for the future.
With kind regards
Your ehorses Support Team

Rated 5 out of 5 stars

Sud advertising Eclipse CES

Very helpful and easy advertising for my stallion Eclipse CES, it was very easy setting it all up and even better it was totally free, loved the service and loved the website! So thank you for the great survice 😍

January 3, 2022
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Reply from ehorses

Dear horsefriend,
we are very pleased that you are so satisfied with our service!
Thank you very much for your feedback!
With best regards
Your ehorses team

Rated 5 out of 5 stars

Great

Great 👍 Ok 👍

December 28, 2021
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Reply from ehorses

Dear Ms./Mrs. Campostrini,
Thank you very much for your feedback and the great rating!
We wish you all the best for the future!
With kind regards
Your ehorses team

Rated 3 out of 5 stars

There are not enough UK horses

There are not enough UK horses. The website also is hard to use because once an advert from a search is viewed it seems to take you back to page 1 of the search or out of the search altogether.

December 24, 2021
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Reply from ehorses

Dear Mr. Carter,
please feel free to contact our support team. We can certainly help you with the operation of our site a
You can reach us at - Tel.No.: +49 5401 8813200.
With equestrian greetings
Your ehorses team

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