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Eight Sleep Reviews 

1,100
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 642 reviews, most reviewers were somewhat happy with their experience overall. Consumers really love the advanced cooling technology, frequently experiencing deep, restful sleep and effective temperature control throughout the entire night. Many people also appreciate the incredibly helpful morning sleep tracking summaries and the gentle vibration alarms that wake them up smoothly. However, some customers also noted strong frustration with the expensive pricing structure and ongoing subscription fees required for full functionality. Several reviewers also described very poor customer service experiences when attempting to resolve unexpected technical problems with their units. Others mentioned that draining the mattress topper and managing the overall unit heat can be quite difficult.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers praising the cooling technology, informative... See more

Quality

People report ambiguous experiences with quality, as reviewers express deep satisfaction with how the cooling... See more

User experience

Users describe ambiguous interactions with user experience, as some consumers rave about restful nights and... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers praising helpful staff and quick... See more

Price

Reviewers express widespread dissatisfaction regarding the extremely steep upfront cost and ongoing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The setup of the initial pod wasn't too bad, but the app definitely needs some substantial improvements. Getting to the subscription claim code is a pain and the swipe down on most menus is incredibly... See more

Rated 3 out of 5 stars

I wish I could just tell the app that I get too cold at certain times of the night. It should be smart enough to know when I’m waking up too often, and it should try to figure out why. I like the scie... See more

Rated 4 out of 5 stars

Still getting used to it, but it’s pretty amazing. No complaints about the system itself. It is helping me sleep better. Not crazy about the app, mainly because it’s a bit invasive and I can even see... See more

Rated 2 out of 5 stars

TBH, it may be something I should have thought of. But the Pod doesn't work well with a Tempurpedic bed (Tempurpedic needs body heat to form). There are a lot of these memory foam mattresses out the... See more


Company details

  1. e-Commerce Service
  2. also in
  3. Bed Shop
  4. Fitness and Nutrition Service

Written by the company

Eight Sleep is the world's first sleep fitness company. We design technology that unlocks the power of sleep to fuel human performance. Our flagship product, the Pod, is an AI-powered sleep system with dynamic temperature regulation, biometric tracking, and personalized coaching. We've helped hundreds of thousands of members sleep better every night.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(1,100)

657 reviews in the last 12 months

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Rated 5 out of 5 stars

So far so good

So far so good. Using Eight Sleep now for ~ 2 weeks and can already record a significant improvement in sleep quality.

August 24, 2026
Rated 5 out of 5 stars

Pretty hooked on this mattress

Pretty hooked on this mattress. The best investment I’ve made it provides all this data that my Oura ring also does, I have just really optimize my sleep with all the temperature control. It’s amazing to have the hot setting when I’m on my period, it’s also amazing when I’m overheating to have the cooling effect. This goes beyond just the standard idea of what a mattress is utilized for!

August 27, 2026
Rated 1 out of 5 stars

Could never get it to sync

I was never able to get my Eight Sleep to activate. It refused to sync, after hours of troubleshooting over many days (and I'm relatively tech-savvy). Ended up returning it mid-August.

July 2, 2026
Rated 2 out of 5 stars

Don't buy with Tempurpedic

TBH, it may be something I should have thought of. But the Pod doesn't work well with a Tempurpedic bed (Tempurpedic needs body heat to form). There are a lot of these memory foam mattresses out there, so it would be good for Eight Sleep to add that to a questionnaire before purchase, to save returns/bad customer experience. Then, draining the mattress topper is *really* hard. But I do appreciate the Eight Sleep team was easy to work with on the logistics aside of that. Just felt bad to return something that I probably shouldn't have purchased in the first place.

August 23, 2026
Rated 5 out of 5 stars

Perfect temperature all night!

I thought this might be an expensive gadget that I didn’t really need.. After one month I wish I’d bought it years ago. Bed temperature is perfect. The alarm is basically a warm hug!

August 22, 2026
Rated 5 out of 5 stars

I’ve had an incredible journey from the…

I’ve had an incredible journey from the first pod all the way through the most recent pod five. And super impressive with the continual Evolution and improvement. I needed help a few times with connectivity in a couple other minor mostly user issues not product related. And the team has been incredible. Highly recommend this product in the experience with the entire. Sleep Eight team!

September 8, 2026
Unprompted review
Rated 2 out of 5 stars

Interesting technology and concept, but…

Interesting technology, but if anything my sleep quantity and quality has declined. Some of it relates to me waking up because I’m either too warm or too cold, as well as the subtle vibration of the cover. I imagine it’s helpful for some people, and more time may prove helpful to me, but for me to justify the cost it would have to be truly life-changing. I just can’t imagine it rising to that level for me.

August 23, 2026
Rated 3 out of 5 stars

Very prone to leaking

Very prone to leaking. I had two covers, both leaked in 2-3 years time frame. When it's working, it is great.

September 5, 2026
Unprompted review

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