eiretyres.com Reviews 330

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Avoid! I ordered 2 tyres and after 9 days I received an email that the tyres were delivered back to the sender. Horrible AI customer service, horrible real agent with no manners. Requested a refund. W... See more

Rated 1 out of 5 stars

absolutely shocking service ordered 1 tyre online, paid by credit card and received confirmation of payment and order have since received 4 emails requesting payment by bank transfer. we are a mai... See more

Rated 1 out of 5 stars

Four separate orders. Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct). Has some issue going on with Revolut.... See more

Company replied

Rated 5 out of 5 stars

2 tyres delivered on a Tuesday and the remaining 2 on a Wednesday. Odd that all 4 didn't arrive together, but no complaints. As described and fast delivery. PayPal option present as a safety net, unl... See more

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About eiretyres.com

Written by the company

Eiretyres.com is your personal online specialist for tyres of all brands and sizes. Find the right tyres for your vehicle in an exceptionally wide selection – whether it's a small car, limousine, motorcycle, or light truck, you will always find the right tyres at a great price.

Speed is the strength of Eiretyres.com: directly from the internet to the road. Even during peak seasons in spring and autumn, this online tyre retailer ensures constant availability thanks to its vast stock.

Eiretyres.com offers an exceptionally broad selection of tyres and car accessories in various product categories, such as:

Delticom AG, the company behind Eiretyres.com, is one of the pioneers in online tyre retail, operating online shops in over 40 countries. Since the turn of the millennium in 1999/2000, the company has been offering a wide selection of tyres online.

Thanks to an extensive network of fitting partners, customers can have their new tyres sent directly to a professional fitting workshop when placing their order.


Contact info

2.2

Poor

TrustScore 2 out of 5

330 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

False claims on website re: delivery times

They claim on their website that normal delivery time for an existing order is 2-4 working days within Ireland and that 2/3 of orders are delivered within 3 working days. Nothing could be further from the truth. I placed my order and after waiting 3 business days I called them, only to be told that "it's impossible to deliver them under 5 business days". Moreover, the delivery times are after they're dispatched and my tyres weren't even dispatched. Had to cancel the order and pay significantly more to get the tyres in before holidays. Truly bad experience, causing a lot of stress. Don't trust their claims on delivery times as they could not be further from the truth!

November 22, 2022
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Rick,

Thank you for your review.

We would like to inform you that when goods are not available in the UK we ship them from outside of the UK, which increases the shipping time due to customs.

We are sorry for the issues this has caused.

Your mytyres.co.uk team.

Rated 4 out of 5 stars

good but could do better

happy with the choices, the delivery, the ease to order. One improvement would be to wrap up the tires entirely with no puncture in the packaging so that the smell is not too strong when people have to store the tires in their home prior to bringing it to a mechanic. The compound from the tires are not the healthiest particles and some are carcinogenic

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Check carefully before ordering

The fitting centre I chose from the Eiretyres website had stopped this service ten years ago… Check directly with your chosen fitter before you order. The information on the Eirtyres website is unreliable and they don’t seem bothered.

August 12, 2022
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Sean,

Thank you for your review.

If the garage is still on site, that means they have not provided up-to-date information to delete their account. Our apologies for the inconvenience. Please send us your order RD number to check the case and to de-activate the fitting station from our database.

Thank you for cooperation.

Your eiretyres.com Team

Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. One problem I find is the lack of prior to delivery, date and estimate time of delivery. Usually I receive an email and text on the morning of delivery from the courier and then a phone call from the courier/driver five minutes before delivery. No worry of missing delivery and all that goes with missing a delivery. Many thanks.

June 29, 2022
Unprompted review
Rated 2 out of 5 stars

All ok until you have to fit tyers

All ok until you have to fit tyers. eirtyres partners either they stop to work or they don't want to do it. In Ireland if you buy tyers online better be sure you have somebody who will fit them. So eirtyes before you put online that you have partners to fit please at least check if they still exists. In Ireland tyers shops are fitting tyers which are purchased in their shop.

June 23, 2022
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Marinsek,

Thank you for your review.

We would like to inform you that as partners of the company, and not the part of it, fitting stations are responsible for providing up-to-date information on site. Please provide us with your order RD number.
We will contact the fitting station and, if necessary, remove them from our website.

We apologize for the inconvenience.

Your eiretyres.com Team

Rated 5 out of 5 stars

I wanted a particular Pirelli

I wanted a particular Pirelli and my usual tyre place couldn't get it, or not in time, so I ordered it from eirtyres. Completely straightforward order process, good followup emails with confirmation and status updates. Delivery was pretty speedy, bearing in mind delivery to Ireland from Germany. I'll use them again as needed.

June 21, 2022
Unprompted review
Rated 3 out of 5 stars

Ordered on the 18th of April no sign of my order

RD 46622306 Ordered on the 18th of April still no sign of my order got one email from the warehouse saying it’s partly shipped rang eiretyres they knew nothing about it the revive an email saying it will be delayed by 3 days over a week later get another email saying the tyres I ordered have limited availability and there trying to source them so over a week later I’m no closer to getting my order I need them in a hurry so it’s very disappointing would like to know when I will be getting them or a full refund at this stage bit of a joke now/// # update order sent out the 28th should receive by the 5th not to bad but was expecting quicker delivery time

April 28, 2022
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Iarking,

Thank you for your review.
At that time we expected to be able to complete the order in due course but unfortunately we have encountered some problems with the shipment from our manufacturers. Your order has been not shipped with ETA of 05.05. Please note that tyres come a few days earlier normally.

Our apologies for the delay.

Your eiretyres.com Team

Rated 1 out of 5 stars

Bought Vredestein tires and after only…

Bought Vredestein tires and after only 2 years the inner sidewall on one of them has split/cracked. Why is this? What are my options?

April 27, 2022
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Gray,

Thank you for your review.

We would like to inform you that if the order is not older than 24 months we can return the tyre to the manufacturer and start a claim, they will then asses the tyre for any manufacturing defects.

Your mytyres.co.uk team.

Rated 4 out of 5 stars

Great fast service

Great fast service. Ordered 2 sets tyres, 1 came with DPD and the send me a txt before delivery.
2came with GLS no phone call, no txt or email. They only called when was outside the door. Bit disappointed.

April 27, 2022
Unprompted review
Rated 5 out of 5 stars

Great selection of tyres

Great selection of tyres. Fast delivery and there is usually a special offer on most tyres. This is the 3rd time I used them and never disappointed

February 3, 2022
Unprompted review

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