eiretyres.com Reviews 330

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Avoid! I ordered 2 tyres and after 9 days I received an email that the tyres were delivered back to the sender. Horrible AI customer service, horrible real agent with no manners. Requested a refund. W... See more

Rated 1 out of 5 stars

absolutely shocking service ordered 1 tyre online, paid by credit card and received confirmation of payment and order have since received 4 emails requesting payment by bank transfer. we are a mai... See more

Rated 1 out of 5 stars

Four separate orders. Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct). Has some issue going on with Revolut.... See more

Company replied

Rated 5 out of 5 stars

2 tyres delivered on a Tuesday and the remaining 2 on a Wednesday. Odd that all 4 didn't arrive together, but no complaints. As described and fast delivery. PayPal option present as a safety net, unl... See more

Company details

  1. Tire Shop
  2. Car Accessories Store
  3. Wheel Store

About eiretyres.com

Written by the company

Eiretyres.com is your personal online specialist for tyres of all brands and sizes. Find the right tyres for your vehicle in an exceptionally wide selection – whether it's a small car, limousine, motorcycle, or light truck, you will always find the right tyres at a great price.

Speed is the strength of Eiretyres.com: directly from the internet to the road. Even during peak seasons in spring and autumn, this online tyre retailer ensures constant availability thanks to its vast stock.

Eiretyres.com offers an exceptionally broad selection of tyres and car accessories in various product categories, such as:

Delticom AG, the company behind Eiretyres.com, is one of the pioneers in online tyre retail, operating online shops in over 40 countries. Since the turn of the millennium in 1999/2000, the company has been offering a wide selection of tyres online.

Thanks to an extensive network of fitting partners, customers can have their new tyres sent directly to a professional fitting workshop when placing their order.


Contact info

2.2

Poor

TrustScore 2 out of 5

330 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

Bought two sets of tyres instead of one. Website easy to use to canceil. Conformation of cancellation came within a day. Money returned soon after
corrected order delivered all within 10 days. Very good to deal with.

January 30, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute Comedy

Four separate orders.

Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct).

Has some issue going on with Revolut.

So selling tyres but unable to buy them.

Total shower.

December 14, 2021
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Craig,

Thank you for your inquiry.

As we already informed you our Revolut account was closed in November 2020.
Because of this, we are not able to take payment by Revolut, we suggest that request refund from Revolut so that to pay by Bank transfer.
But as we can see you have again paid through Revolut, not by bank transfer.
We have forwarded the proof of payment you provided to our accounting department and asked to confirm if the payment has been received.
As we already informed you we are still waiting for confirmation from them.

If you have any further questions, please do not hesitate to contact us.

Rated 5 out of 5 stars

"SUPERB" tyres

"SUPERB" tyres, & well informed & updated from the time of purchase to delivery! 10/10 Defo use again.....

December 8, 2021
Unprompted review
Rated 5 out of 5 stars

Top of the range tyres for less money - great service

I’ve been buying my tires from eiretyres now for the past 10 years, bought my last set from them just 2 weeks ago.

They always have very Competitive prices for top quality tyres which my local tyre service centre cannot/will not match.

They have always delivered my tyres on time (tracked) from their warehouse in Germany and your always informed along the way.

Bottom line, great dependable service for top of the range tyres for less money.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

they tried to make me invest more with…

they tried to make me invest more with them.
and in the end they lost it all.

September 27, 2021
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Jaroslav,

Thank you for your review.

We are very sorry to hear you have reason to complain about the quality of our service. For further assistance, please send us your order RD number.

Thank you.

Your eiretyres.com Team

Rated 1 out of 5 stars

SCAMMERS !

SCAMMERS !
They will scam you dont believe them

September 27, 2021
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Martinez,

Thank you for your review.

We are very sorry to hear you have reason to complain about the quality of our service. For further assistance, please send us your order RD number.

Thank you.

Your eiretyres.comTeam

Rated 3 out of 5 stars

Pretty good

Tires were cheap, service not good. No notification of when tires were sent to fitting garage, no reply to two emails to customer service (and yes, I checked my spam folder). Wouldn’t recommend or use again, there are alternatives doing the same service.

So, after receiving the response below they are indeed correct. The email marked shipping did in fact go to spam. Even so, I never received replies from emails sent to customer service. Happy to correct, and upgraded to three stars!

August 26, 2021
Unprompted review
eiretyres.com logo

Reply from eiretyres.com

Dear Mr Beecham,

Thank you for your review.

We would like to inform you that the approximate delivery date along with the tracking number is provided on the invoice after dispatch.

Thank you for your understanding.

Your eiretyres.com Team

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