Avoid! I ordered 2 tyres and after 9 days I received an email that the tyres were delivered back to the sender. Horrible AI customer service, horrible real agent with no manners. Requested a refund. W... See more
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absolutely shocking service ordered 1 tyre online, paid by credit card and received confirmation of payment and order have since received 4 emails requesting payment by bank transfer. we are a mai... See more
Four separate orders. Eight attempts to pay via dead PayPal, card payment links or bank transfer (supplied IBAN 1 digit short and insisted correct). Has some issue going on with Revolut.... See more
Company replied
2 tyres delivered on a Tuesday and the remaining 2 on a Wednesday. Odd that all 4 didn't arrive together, but no complaints. As described and fast delivery. PayPal option present as a safety net, unl... See more
Company details
About eiretyres.com
Written by the company
Eiretyres.com is your personal online specialist for tyres of all brands and sizes. Find the right tyres for your vehicle in an exceptionally wide selection – whether it's a small car, limousine, motorcycle, or light truck, you will always find the right tyres at a great price.
Speed is the strength of Eiretyres.com: directly from the internet to the road. Even during peak seasons in spring and autumn, this online tyre retailer ensures constant availability thanks to its vast stock.
Eiretyres.com offers an exceptionally broad selection of tyres and car accessories in various product categories, such as:
- Passenger car tyres,
- Motorbike tyres,
- Light truck tyres,
- Electric car tyres,
- Alloy rims and Steel rims,
- Complete wheels (pre-mounted tyres on rims)
Delticom AG, the company behind Eiretyres.com, is one of the pioneers in online tyre retail, operating online shops in over 40 countries. Since the turn of the millennium in 1999/2000, the company has been offering a wide selection of tyres online.
Thanks to an extensive network of fitting partners, customers can have their new tyres sent directly to a professional fitting workshop when placing their order.
Contact info
Hedwig-Kohn-Straße 1, 31319, Sehnde, Germany
- 818000052
- eiretyres@delti.com
- eiretyres.com
2.2
Poor
330 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, tyres delivered within a couple of days and significantly cheaper than local tyre shops. Great selection to choose from, cost an extra €20 to fit each tyre but saved quite a bit overall.
May 3, 2021
Unprompted review
Very good service and fast delivery.
April 8, 2021
Unprompted review
Good proce/choice quick delivery
Good proce/choice quick delivery
Negative- the garages listed offer high cost for fitting , although you pay recycling charge to Eiretyres the garages also want recycling charge
March 30, 2021
Unprompted review
Reply from eiretyres.com
Dear Mr Alan,
Thank you for your review.
We would like to inform you that the prices that are listed on our website are usually for the smallest rim size that they fit.
We strongly advise our customers to call the fitting station of their choice before placing an order, as mentioned on our website.
Thank you for your understanding.
Your eiretyres.com Team
Great selection of tyres
Great selection of tyres, at great prices. Nice to be able to get them delivered directly to the bike shop that will fit them too.
March 25, 2021
Unprompted review
Excellent service and price
Excellent service and price. The tyres were delivered within 4 days of been ordered to the requested fitting centre.
February 24, 2021
Unprompted review
Good choice, keen price and efficient delivery
Ordered the tyres on a Friday afternoon. The tyres were delivered on the following Tuesday. Good choice allowing to buy Michelin tyres that are hard to find and always overpriced in Ireland. I saved eur160 compared with the cheapest quote
February 8, 2021
Unprompted review
WARNING WARNING
WARNING WARNING
DO NOT hire this company. I have now waited almost 5 weeks for my tires.
The first order was canceled after 3 weeks and the new order promised 7 days delivery. The latest announcement today is that it will take 14 days.
I do not understand how it is possible to be this bad.
These are responsible for this organization and those who ultimately expose their staff to situations where they cannot remedy situations that have arisen.
Alexander Gebler, Dr. Harald Blania, Alexander Eichler, Philip von Grolman, Thomas Loock, Dr. Andreas Prüfer.
December 23, 2020
Unprompted review
ordered complete wheel package
ordered a complete wheels package..waited 3 weeks and after 3 emails finally dispatched,on the friday 3 wheels arrived...saturday evening the 4th wheel arrived..nice looking wheels with nice silver/grey tpms dustcaps but only on 3 wheels...company refuse to send the missing capsand advise me to buy them locally..i have told them my local is 8km to and 8km back but still they will not send them..been messed around a lot...lesson learned
December 22, 2020
Unprompted review
Reply from eiretyres.com
Dear Mr Galvin,
Thank you for your review.
We are very sorry to hear you are dissatisfied with our service. We regret to inform that we will not be able to supply the valve cap. We kindly ask you to purchase it locally.
We hope this unfortunate situation will not prevent you from doing business with us again in the future.
Your mytyres.co.uk Team
Excellent service and product at…
Excellent service and product at reasonable price. Thanks
December 14, 2020
Unprompted review
Fantastic and fast
Fantastic ! Great price on Kuhmo wheels for my A7, delivered to Ireland in 3 days, blown away! Will buy again
December 14, 2020
Unprompted review
I have happy with the item and would…
I have happy with the item and would buy of ye again
November 26, 2020
Unprompted review
Always a great experience
This is the third time I have bought tyres from eiretyres. I like the search option to select the best tyres for me, great detail on each tyre option and at a better price than I can find in any local company.
November 23, 2020
Unprompted review
Prompt and professional service
Great value for money tyre prices. Excellent service and prompt dispatch and delivery!
November 19, 2020
Unprompted review
Very bad service from Eiretyres
Very bad service from Eiretyres. After nearly 3 weeks the tyres had not even been shipped. I was accused that the tyres had been delivered and to refute (note word used) this even so I had informed them that DPD had advised that wrong tracking number was used. I cancelled the order.
October 26, 2020
Unprompted review
Reply from eiretyres.com
Dear Mr Wiesner,
Thank you for your review.
We regret that your delivery has taken far too long due to the current delays at the intermediate depots. Your order has been cancelled as requested, and we kindly ask you to check your account the following 2-3 working days to make sure the payment is back. We hope you can accept our apologies for the inconveniences caused and that this unfortunate situation will not prevent you from doing business with us again in the future.
Your mytyres.co.uk Team
My first time to use eiretyres and i…
My first time to use eiretyres and i found them very good .they stock a huge range of quality tyres at very good value and free delivery and i will use them again.
October 16, 2020
Unprompted review
Eiretyres are only messers
Eiretyres are only messers, advertised product that was not available and waited five weeks for them , they then told me they were in transit and they then cancelled the order . Wasted my time and now I have to apply for a refund ??!! What the hell!!
September 14, 2020
Unprompted review
Reply from eiretyres.com
Dear Mr Cowey,
Thank you for your review.
The request has been forwarded for the money to be unblocked on your card.
We apologize for all of the inconveniences caused.
Your mytyres.co.uk Team
Good service quick delivery
September 13, 2020
Unprompted review
This review based on my second order
This review based on my second order. First was fine but second they delivered the wrong tyres. Not even the right size which might be tolerable. Wrong brand, wrong size. Will consider alternatives next time. If you have an online shop you have to get the orders right, don't waste peoples time.
September 7, 2020
Unprompted review
Reply from eiretyres.com
Dear Mr Mullen,
Thank you for your review.
We apologize for the problems caused.
We have sent you an email with further details regarding the order.
Best regards,
Your eiretyres.com team.
Best Supplier...
This is the best Supplier,easy to order and quick to received (in 3 days).Love it
August 27, 2020
Unprompted review
Very slow dispatch from wharehouse.
Over the last couple of years I have been ordering tyres online.
This is the First time that i have used eiretyres.com
The main reason is the I used them was the 3 to 5 day delivery.
I needed the tyres in a rush.
From the Day I ordered the tyres to the time it actualy left the wharehouse in Germany. It was 13 Days
When I sent an email. the default email back was to cancel the order.
My order was delayed even further as they did not put the correct shipping info on the tyres.
I had to chase up the courier company to get them to resend the tyres to my address.
So. From the order date till delivery it took 17 Days.
Very disappointing with the service.
August 24, 2020
Unprompted review
Reply from eiretyres.com
Dear Mr Do Couto,
Thank you for your review.
We apologize for the issue that have occurred with your order and the delivery delay.
We wish to inform you that unfortunately there was an issue with the warehouse that the tyres were suppose to be sent from so that they had to be ordered from another warehouse. And this was mainly the cause for the delay with the shipping and delivery.
We always try to deliver items to our customers as soon as possible and this sort of a situation is not a common occurrence.
In addition, we have sent you an email with more details in regards to your order.
Thank you.
Best regards,
Your eiretyres.com Team.
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