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Rated 1 out of 5 stars

Scam. Paid no delivery. Sent email asking about my order. No response. Again sent an email. Cancelled my order and told them I would be taking the matter up with my bank. Disgusting mob.

Rated 1 out of 5 stars

PLEASE DON’T WASTE YOUR TIME or MONEY buying from ELARISE, if you haven’t already!!’ TOTAL SCAM!!!’ I have no idea how this company has any decent reviews, unless they pay people or post revi... See more

Rated 1 out of 5 stars

Elarise company is a total SCAM!!!!!!! I received my order for 3 tops. They are not what was depicted on Facebook. The fabric is horrible and CHEAP. I requested a return/exchange authorization form 3... See more

Rated 5 out of 5 stars

Every morning I awaken to have two cups of coffee. The first cup - to Thank God and be grateful. The second, to put a heaping spoonful of the unflavored Multi-Collagen in my Joe...for which I am equal... See more

1.9

Poor

TrustScore 2 out of 5

341 reviews

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1.9

All reviews

(341)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service! Ordered 3 items. 2 fit fine, one dress was HUGE on me. According to their website, they offer returns and refunds. Not true. I haggled for weeks, just wanted to return and get a refund. Do not order from them! They do not honor their claims.

November 25, 2021
Unprompted review
Rated 2 out of 5 stars

returns and not easy

I ordered two items. The sweater I ordered is lovely. The dress was way too small and I want to return it. I emailed asking for a return label and they wanted me to take pictures of it. Umm no. Now they want me to take a tape measure to it. No I will NEVER buy anything from them again. When ordering something on line, especially clothes with how sizing differs this should not be that difficult!

November 24, 2021
Unprompted review
Rated 5 out of 5 stars

I’m surprised by all the negative…

I’m surprised by all the negative reviews. I ordered eight pieces and they are all really cute! My only complaint is that it takes a long time to get the merchandise… Almost a month.

November 23, 2021
Unprompted review
Rated 1 out of 5 stars

Elarise company is a total SCAM!!!!!!

Elarise company is a total SCAM!!!!!!! I received my order for 3 tops. They are not what was depicted on Facebook. The fabric is horrible and CHEAP. I requested a return/exchange authorization form 3 times, without receiving the information. They also lied and said items were made in Greenwood, Indiana. The packaging states made in China!

November 22, 2021
Unprompted review
Rated 5 out of 5 stars

Very nice!

Order was delivered quickly and the quality of the mask is very nice . . . and reversible!

November 21, 2021
Unprompted review
Rated 4 out of 5 stars

I love these sweaters

I love these sweaters. I know the material is recycled but I think they may have wool in them, correct? Washing instructions would be helpful.
As much as love them, I wouldn't have ordered them if I'd known they were from China.

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

No Easy Way to Return

Elarise's return policy is completely false. I tried to return 3 items and keep one through their customer service email. In the end, they refused to send me a confirmation return number and offered for me to keep the entire order and they'll credit me $21.00. I refused and they wrote back that the return must be made by sending to Dubai and that it is very expensive. I feel threatened by these people. My bank is disputing the charge and is working with me. What a mess! Please beware of Elarise.com.

November 19, 2021
Unprompted review
Rated 2 out of 5 stars

I placed an order back on October 16th

I placed an order back on October 16th. On October 29th they said 1 items wasn't ready and they don't split orders. I told them to cancel the one and ship the remainder of the order. November 2, said they would ship the order. November 12 - said they shipped the order. November 13 - received tracking number and still nothing. November 16 - Emailed them asking where my order was - got the COVID response. November 19th - They say they tracked the order and asked if I could please wait. Think I have waited long enough. Won't be ordering from them again. Was hoping that the "American Made" would work. Sorry to say it didn't!!!

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

Misleading information. Made in China. Very poor quality.

From the information on Facebook, I was lead to believe these products were made in Greenwood, Indiana, thus made in the USA. It took 4 weeks to get the products, a red flag! The return address was from NY with a Chinese name. The products looked great in the pictures, but were poor quality and the fabric was flimsy. I want to return the products, and have asked for a return address and have not receive one. I also would like my money back.

November 19, 2021
Unprompted review
Rated 1 out of 5 stars

PLEASE DON’T WASTE YOUR TIME or MONEY!!!

PLEASE DON’T WASTE YOUR TIME or MONEY buying from ELARISE, if you haven’t already!!’ TOTAL SCAM!!!’

I have no idea how this company has any decent reviews, unless they pay people or post reviews themselves!!

6 weeks to receive the order, 2 of 3 items purchased were received. I wouldn’t use the material as a table cloth on an outdoor picnic table.

Hopefully, this review will save you from wasting your money on a illegitimate company who has “0” way of getting ahold of a real person, no customer service, and the worst quality product I have ever experienced in clothing.

Beyond disappointed in Denver!!!

November 18, 2021
Unprompted review
Rated 5 out of 5 stars

Well worth it

Honestly I thought the site was fake. But it proved to be true. I’m a disabled veteran and watch my money. Ordered on October 25th and received on Nov 13th. Two casual warm up suits: plaid and navy/white with anchor. Light and comfy. Easily packable. Xxl- 5-11 and 218 lbs. will be ordering again.

November 17, 2021
Unprompted review

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