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Elbizz Reviews 1

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TrustScore 3 out of 5

3.2

Green Energy Supplier
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Company details

  1. Green Energy Supplier
  2. Energy Equipment and Solutions
  3. Energy Supplier
  4. Solar Energy Company
  5. Solar Photovoltaic Power Plant
  6. Utility Contractor

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Zeer onvriendelijk

Zeer onvriendelijke en niet klantgerichte reactie gekregen op mijn verzoek om mijn aanmelding te annuleren.
Plotseling bleek ik maar liefst 14 euro te moeten betalen voor de laadpas, terwijl dit bij de meeste aanbieders gewoon gratis is.
Nadat ik in meerdere zinnen belachelijk gemaakt werd over "hoe ik het kon verzinnen dat ik nog van deze aanmelding af kon zien", werd er gewezen op de algemene voorwaarden, waarin de 14 euro beschreven staat.

Het zou Elbizz sieren als ze de aanschafkosten gewoon duidelijk bij de inschrijfpagina zouden vermelden, in plaatst van verstopt in de kleine lettertjes van de ellenlange algemene voorwaarden die niemand echt goed leest.

Ten slotte is er ook nog zoiets als 14 dagen wettelijke bedenktijd, waar ze bij Elbizz volgens mij nog nooit van gehoord hebben...

Ik zou verder kijken als je een laadpas zoekt...

August 2, 2024
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