Fast and efficient from ordering on line to receiving in the post. The product I ordered replaced the exact same item,which had been in service for many years. Overall very pleased to be able to re... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy purchase with quick delivery time Item arrived on time as described well packaged note inside box with contact details just in case of any questions or concerns.
Company replied
Ordered a selection box of Wago connectors. These arrived very promptly and just as described. Even included the single, in-line ones which the screwfix box doesnt. Good work from Electrical4all
Company replied
The website made it simple to identify the correct product. Straightforward ordering process, reasonable shipping fee and quick safe delivery. What more can you ask of an on-line seller. Thank you.
Company replied
Company details
Written by the company
We are pleased to stock the electrical industry’s leading brands including Wylex, MK,Vent-Axia, Xpelair,Aico and many more. We are your online trade counter. Come directly to us for: The widest range of products Personalised service (it won’t even feel like you are shopping online) Unbeatable trade prices Next day delivery throughout the UK We know that you may be looking for a specialist item, or some technical information, which is not readily available.If you do not find what you require on our website, either email or call us and we will source the item for you within 2 days from our extensive network of suppliers.Alternatively, if you have a job to complete urgently and require your goods to site, contact us and we will arrange a same day van delivery for you where possible.
Contact info
8 shevehill ave, nw96sg, United Kingdom
- 07533910963
- info@electrical4all.co.uk
- electrical4all.co.uk
4.8
Excellent
173 reviews
Hasn’t replied to negative reviews
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Completely the wrong item sent…
Completely the wrong item sent…not great for a first impression.
May 23, 2024
Unprompted review
Reply from Electrical4all
I'm really sorry to hear about the mix-up. We strive to provide the best service, and this definitely doesn't meet our standards. Could you please share your order number with us? We'll correct this right away and ensure the right item is sent to you as quickly as possible. Thank you for bringing this to our attention, and we appreciate your understanding and patience.
Absolutely awful company
Absolutely awful company .
Don’t use .
Made and order and it was never dispatched, tried to contact via email and phone and no response whatsoever.
Save yourself the hassle and don’t order from them .
May 5, 2024
Unprompted review
Reply from Electrical4all
Dear Luke,
We sincerely apologize for the difficulties you experienced with your recent order. Providing excellent service is paramount to us, and we regret any inconvenience this situation may have caused.
Firstly, we wish to clarify that our operations are closed on Sundays, and as a result, our staff are not available to respond to emails or phone calls during this time. Please accept our apologies for any delay in communication.
Regarding the delivery of your order, we dispatched it via Royal Mail next day service. However, we understand that the item was unfortunately delayed or lost in transit. We are actively investigating this issue and endeavoring to ascertain the cause of the disruption. For your reference, the tracking number for your shipment is YK515775876GB.
As a gesture of goodwill and in recognition of the inconvenience caused, we have processed a full refund to your original payment method, as per your request. We value your satisfaction as a customer, and it is always our intention to ensure that you receive your order in a timely manner and in perfect condition.
Apologies for any inconvenience caused.
Reply from Electrical4all
Thank you for your kind words! We're thrilled to hear you were happy with the service. We truly appreciate your support and look forward to serving you again!
The Electrical4all Team
Out of stock item ordered
Ordered an item got a delivery date then got an email about it being out of stock.
May 1, 2024
Unprompted review
Reply from Electrical4all
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the out-of-stock issue. We understand how frustrating this can be, and we're working to improve our stock management. We appreciate your understanding and hope to serve you better in the future.
The Electrical4all Team
Reply from Electrical4all
Thank you for your great feedback! We're thrilled to hear you were happy with our service. We look forward to serving you again!
The Electrical4all Team
Delivery took far to long
Delivery took far to long. I had to source additional spot lights from another supplier.
April 26, 2024
Unprompted review
Reply from Electrical4all
Dear Robert,
Thank you for your recent purchase. We're glad to hear you're happy with your item.
We apologize for the delay in delivery. Your satisfaction is important to us, and we're working with our courier team to prevent this from happening in the future.
Thank you for your understanding.
Best regards,
Electrical4all
Will use again
Name worried me at the beginning. But seem good company.
All that is really missing is being clearer about delivery costs. even aestimate is better then leaving it for after paypal logging.
sending speed wasn't fast, but nor was it slow, so they are OK
I have not had anything to return, so cant judge that part.
Leaving negative reviews active on a trust-pilot is although a good sign.
April 19, 2024
Unprompted review
Reply from Electrical4all
Thank you for sharing your feedback! We're glad to hear that you had a positive experience overall. We appreciate your suggestion regarding clearer delivery cost information, and we'll certainly look into making that more transparent. We also value your thoughts on our service speed and will continue working to improve in all areas.
Thank you for trusting us, and we look forward to serving you again!
The Electrical4all Team
Late and wrong delivery
I did not recieve any delivery notification for couple of days after I complete my order. I sent them an email. Then they called me and said delivery got lost. I ordered 4 items, after 12 days I recieved the parcel of 3 items. 1 was out of stock (they told this before), 1 wrong item (instead of Combicutter3Max they sent Combicutter1Max). Avarage delivery duration 1 week, Success of providing items %50.
April 25, 2024
Unprompted review
Reply from Electrical4all
Thank you for your feedback, and we sincerely apologize for the issues you encountered with your order. We understand how frustrating this situation must have been, especially with the delivery delays and incorrect item. This certainly does not meet the high standards we aim to provide.
We appreciate your patience and will review our processes to improve communication and ensure a more reliable service. If you need further assistance with the incorrect item or any other concerns, please don't hesitate to contact us directly.
We value your business and hope to have the opportunity to serve you better in the future.
The Electrical4all Team
great prices and speedy delivery
March 20, 2024
Unprompted review
Reply from Electrical4all
Thank you for your great feedback! We're so glad to hear you were happy with our prices and speedy delivery. We look forward to serving you again!
The Electrical4all Team
Great service ,fast delivery and…
Great service ,fast delivery and competitive pricing
March 4, 2024
Unprompted review
Reply from Electrical4all
Thank you for your fantastic feedback! We're thrilled to hear you were happy with our service, fast delivery, and competitive pricing. We look forward to serving you again in the future!
The Electrical4all Team
Absolutely first class service
Absolutely first class service. I requested delivery by next day RM service and they did so.
We are in a remote region in Scotland also.
Highly recommended company.
February 28, 2024
Unprompted review
Reply from Electrical4all
Thank you for your wonderful feedback! We're so glad to hear that we could meet your delivery request, even to a remote region. We truly appreciate your recommendation and look forward to serving you again!
The Electrical4all Team
Easy ordering process and prompt delivery
Easy ordering process and prompt delivery from courier.
January 26, 2024
Unprompted review
Reply from Electrical4all
Thank you for your great feedback! We're glad to hear the ordering process was easy and that the delivery was prompt. We look forward to serving you again!
The Electrical4all Team
Very helpful sales advisor
Very helpful sales advisor, I was contacted to be informed that my item had been discontinued and was offered an upgraded product for the same price.
Item delivered as scheduled and in full working order.
January 5, 2024
Unprompted review
Reply from Electrical4all
Thank you for your fantastic feedback! We're so glad to hear that our sales advisor could assist you and offer an upgraded product. We're also pleased that your item was delivered as scheduled and in full working order. We truly appreciate your support and look forward to serving you again!
The Electrical4all Team
No response to mails or refund for items
Wrong SKU for LED light sent from the supplier, presumably due to it being discontinued.
Main issue is that the items were returned and then the company stopped responding to my mails and failed to provide a refund.
Having to raise a case via PayPal to get a refund.
Poor company to deal with and no phone number available to speak to someone.
December 5, 2023
Unprompted review
Reply from Electrical4all
We’re truly sorry to hear about your experience, and we completely understand your frustration. This situation doesn’t reflect the level of service we strive to provide, and we apologize for the inconvenience it has caused.
We take your feedback seriously and will investigate the issue further to ensure this doesn’t happen again. We understand the importance of clear communication and timely refunds, and we’ll work on improving these areas.
Thank you for bringing this to our attention, and we appreciate your patience while we address the situation.
The Electrical4all Team
Very reasonable price but hard to…
Very reasonable price but hard to navigate the website. I didn’t receive any email confirmation of my order after I paid so was a bit worried. However I received the items in perfect condition.
December 13, 2023
Unprompted review
Reply from Electrical4all
Thank you for your feedback! We're glad to hear that you were satisfied with the price and the condition of your items. We apologize for the inconvenience caused by the website navigation and the lack of order confirmation. We'll work on improving the user experience and communication moving forward.
We truly appreciate your support and look forward to serving you again!
The Electrical4all Team
You advertised the item
You advertised the item . I ordered it and paid. You could not get it from your supplier. At least you repaid my payment quickly.
November 7, 2023
Unprompted review
Reply from Electrical4all
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by this situation. While we're glad we could process your refund quickly, we understand how frustrating it must have been to find the item unavailable after your order. We will work on improving our stock management and communication to prevent this from happening in the future.
Thank you for your understanding, and we hope to serve you again in the future.
The Electrical4all Team
Professional and reliable service
They provided a professional service and respond to my emails for information very quickly.
October 20, 2023
Unprompted review
Reply from Electrical4all
Many thanks for your feedback, Jack.
Thanks for considering us.
Great service
Great product range and quick delivery. Will definitely be using them again!
October 10, 2023
Unprompted review
Reply from Electrical4all
Thank you for your fantastic feedback! We're thrilled to hear you were happy with our product range and quick delivery. We look forward to serving you again in the future!
The Electrical4all Team
Excellent product delivered on time.👍🏻
October 11, 2023
Unprompted review
Reply from Electrical4all
Thank you for your great feedback! We're so glad to hear you were happy with the product and its timely delivery. We look forward to serving you again!
The Electrical4all Team
It was very helpful
October 12, 2023
Unprompted review
Reply from Electrical4all
Thank you for your feedback! We're glad to hear that you found it helpful. We look forward to assisting you again in the future!
The Electrical4all Team
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