Electricalsone Reviews 92

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amazing customer service. I placed the order and some of the items was broken. After sending email with picture got an answer in an hour and replacement in a few days. Very straight forward with no h... See more

Rated 4 out of 5 stars

I'm happy with the luminaires and shades that we got from Electricalsone. We were directed to the site as we needed exact metal cone shades and these ticked all the boxes. The only reason not to gi... See more

Rated 5 out of 5 stars

Had the product I needed at a reasonable price. I wanted to convert a plug in table lamp to a plug in wall lamp and Electricalsone had the exact part with the correct dimensions. I've completed the... See more

Company replied

Rated 5 out of 5 stars

A perfect product for me as it fits well over a standard ceiling light pattress. I find fittings very awkward for this type of application and id buy this again. Great service, supplied on time and wi... See more

Company details

  1. Lighting Wholesaler

Written by the company

We always keep an eye on the latest trends in lighting products and put our customers’ wishes first. That is why we have satisfied customers all over the united kingdom ,Europe,USA and Canada. Most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good service

Good service, and all sorted but would be nice to speak to someone, phone number but constantly engaged tone. No problems.

November 25, 2024
Rated 1 out of 5 stars

Power supply did not work

Power supply did not work. Return it and still have Not got any reply or replacement.

October 28, 2024
Electricalsone logo

Reply from Electricalsone

I'm sorry to hear about the issue with the power supply. We’ve already reached out to you regarding this matter. Could you please send the return Tracking ID to admin@electricalsone.co.uk? Once we have it, we’ll be able to process your replacement or refund more efficiently. Thank you for your cooperation and patience.

Rated 1 out of 5 stars

Mis-described on website - purchased items useless to me.

I'll tell you. Product mis-sold. I'm not happy at all. I bought 3core braided flex (hemp) that was described as 6.0mm overall outer diameter. It was not - it was ~10mm and does not fit the cable routing in my light fitting.
So I purchased (from you, more fool me) the 2core version, as this was sold as 5mm overall outer diameter. Guess ehat, it is still ~10mm and still does not fit !!!
Tell me, do you actually sell any braided cable that is actually a replacement for standard 5mm cable? Or is your entire online braided cable offering mis-sold?
I have photos of these cable vs a ruler if you're interested, but don't appear to be able to upload them anywhere.

October 12, 2024
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Reply from Electricalsone

We're sorry the cables did not meet your expectations. Please send the photos to admin@electricalsone.co.uk so we can review and address this issue. We will work with you to find a suitable solution or alternative product.

Rated 5 out of 5 stars

Glass Amber Shade

Been looking for this type of shade for a few weeks now, this glass amber shade is absolutely perfect for my needs and the price that's very competitive, perfectly packaged all with speedy delivery, will definitely use again, many thanks

September 25, 2024

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