Electricalsone Reviews 92

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Amazing customer service. I placed the order and some of the items was broken. After sending email with picture got an answer in an hour and replacement in a few days. Very straight forward with no h... See more

Rated 4 out of 5 stars

I'm happy with the luminaires and shades that we got from Electricalsone. We were directed to the site as we needed exact metal cone shades and these ticked all the boxes. The only reason not to gi... See more

Rated 5 out of 5 stars

Had the product I needed at a reasonable price. I wanted to convert a plug in table lamp to a plug in wall lamp and Electricalsone had the exact part with the correct dimensions. I've completed the... See more

Company replied

Rated 5 out of 5 stars

A perfect product for me as it fits well over a standard ceiling light pattress. I find fittings very awkward for this type of application and id buy this again. Great service, supplied on time and wi... See more

Company details

  1. Lighting Wholesaler

Written by the company

We always keep an eye on the latest trends in lighting products and put our customers’ wishes first. That is why we have satisfied customers all over the united kingdom ,Europe,USA and Canada. Most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Colour of wire not as advert

Colour of wire sent out visibly different to the picture . Very sporadic responses . Returned and never a refund as parcel seemingly didn’t reach the recipient. Claim made to Royal Mail

July 20, 2024
Rated 5 out of 5 stars

Updating previous review to 5 stars

The item has still not been delivered was my review previously as I was upset with the delay. I received an email requesting feedback before I had the item.
Soon after I sent my review the item eventually was received by me.
The ceiling rose and lamp holder are of good quality. I ordered a rope style flex which is just lovely and exactly what I wanted. Therefore I wanted to update my review and now give 5 stars for the product.
If rating the delivery company I would give them a 1 star. It may be Evri was used I am not sure but if so they are not great in Cornwall

July 30, 2024
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Reply from Electricalsone

Hi dear, The tracking says that Your item was successfully delivered on yesterday at 23:38

Rated 5 out of 5 stars

Great

Great product great service great price

June 27, 2024
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Reply from Electricalsone

Great Thank you

Rated 5 out of 5 stars

Quick…

Ordered at around four pm and it arrived the next day.

good service and products

May 31, 2024
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Reply from Electricalsone

Thank you

Rated 5 out of 5 stars

Good product

Good product , came on time .

May 29, 2024
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Reply from Electricalsone

Thank you for your feedback! We're glad to hear you're satisfied and that the product arrived on time.

Rated 5 out of 5 stars

Had the product I wanted...

Had the product I needed at a reasonable price. I wanted to convert a plug in table lamp to a plug in wall lamp and Electricalsone had the exact part with the correct dimensions. I've completed the project and my new wall lamp looks fantastic but more importantly has been installed safely and correctly. A £50 lamp has a new lease of life for under £10! Very happy.

April 25, 2024
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Reply from Electricalsone

We're delighted our product helped transform your lamp safely and affordably and look forward to your future purchases

Rated 5 out of 5 stars

22W of brilliance

This LED light is perfect for the downstairs toilet with a low ceiling. At only 22W it uses less electricity than the original strip light but gives a brighter light. I should say it's cheaper to buy too.

April 3, 2024
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Reply from Electricalsone

Thank you so much for taking the time to share your satisfaction with our LED light! We're thrilled to hear that it's meeting your expectations and providing both brightness and energy savings.

Rated 5 out of 5 stars

Amazing fast delivery and superb…

Amazing fast delivery and superb customer comminication. Definitely recommended and also items quality, life span, packing etc.. very good.

April 22, 2024
Unprompted review
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Reply from Electricalsone

Thank you for your positive feedback , We're delighted to hear that you're satisfied with our service and products.

Rated 5 out of 5 stars

Great product

March 31, 2024
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Reply from Electricalsone

We're thrilled you're loving our product! If you need anything, we're here to help.

Rated 5 out of 5 stars

Does what it says on the tin.

Cheap, good quality, updates on delivery. Smooth sailing.

March 30, 2024
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Reply from Electricalsone

Thank you for your kind words , We're thrilled to have provided you with a top-notch experience. Looking forward to serving you again soon.

Rated 1 out of 5 stars

No response after 3 weeks.

I made an online order with Electricalsone on 12th March 2024. It arrived on time, but with a mis-matched part. No problem, I thought, just a picking mistake that will be quickly be rectified.
I sent an email to the address on their website; no reply after 10 days. I tried calling the mobile number 07387 952582 given on the website; the line went silent. I emailed again. I called again. Nothing.
It's now 5th April - more than 3 weeks after my order.
I really would not deal with this company if I were you, unless you check first whether they answer your emails or a telephone call.

March 12, 2024
Rated 1 out of 5 stars

Still waiting to receive item

Still waiting to receive item. The biggest mistake this company made was not being up front first. I paid for express delivery ie 2/ 3 day delivery and having paid for this service they dropped the fact that they use Royal Mail for delivery. Not sure how much publicity this company needs about how bad Royal mail services are but the fact they made a TV series out of one of their errors and still can't get it right should surely raise an eyebrow or two and make you reconsider using them for your express items.
Customers please don't pay for an express service that is slower than snail pace. I could have walked and collected the item faster than the royal mail can deliver. I am expecting to receive a message next that royal mail have lost the item and I will need to wait for a refund! I will keep you updated!!!

March 24, 2024

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