Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... See more
Company replied
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... See more
Company replied
Provided a succinct summary of the best options available (I checked against other aggregators and energymadeeasy.com.au), and an egift card on top! They are persistent with calls but when you engage... See more
Company replied
Company details
- Energy Supplier
- Electric Utility Company
- Gas Company
- Housing Utility Company
- Internet Service Provider
- Price Comparison Site
Written by the company
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Contact info
Top level, 99 Creek Street, 4000, Brisbane, Australia
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Electricity Monster
Hi Sarmila,
It feels great to save money, doesn't it? We're so happy we could be a part of that for you. Thanks for the wonderful review!
Friendly
Friendly , plenty of information respectful and easy to understand from Louis
October 28, 2025
Unprompted review
Reply from Electricity Monster
Hi David,
We're electrified by your kind words! Our team is dedicated to providing amazing service, and we're so glad it showed. Thank you for the 5 stars!
Very honest and helpful staff
Very honest and helpful staff , went out of her way to help me and sure I understood what I was joining up too.
October 28, 2025
Reply from Electricity Monster
Hello Dawn,
You've joined the club of savvy savers! We're so glad we could guide you to a better deal. Thanks for your trust in Electricity Monster!
The process was smooth and clear…
The process was smooth and clear explanations were provided. Sara was extremely patient and provided great service.
October 28, 2025
Unprompted review
Reply from Electricity Monster
Hi Bill,
Thank you for the powerful review! We're so happy we could help you switch to a better plan. Enjoy those extra funds in your bank account!
To get the best offer
I was very happy with the off er from Louise and she was easy to understand.
Also happy to be back with Origan
October 28, 2025
Reply from Electricity Monster
Hi Mercelis,
This is the kind of news we live for! We're dedicated to making saving money as simple as possible. Thank you for your 5-star review!
Yes great very helpful and friendly and…
Yes great very helpful and friendly and professional.Best deal for providing cheaper electricity.
October 27, 2025
Reply from Electricity Monster
Hi Louise,
Mission accomplished! We're happy we could find you a better plan and save you money. Thanks for sharing your positive experience!
Monster Review
Consultant was knowledgeable, polite and helpful. Kezia was also patient with me when finding details that I should’ve had at hand.
October 27, 2025
Unprompted review
Reply from Electricity Monster
Hi Andrew,
We're so glad you gave us a try! It's great to know we found you significant savings. Thanks for the fantastic feedback!
Reply from Electricity Monster
Hi Stephen,
Your feedback is a huge jolt of positive energy for us! We're so glad we could help you. Thank you for taking the time to leave us a review!
knowledgeable
October 27, 2025
Reply from Electricity Monster
Hello,
This is wonderful to see! We're thrilled we could find you a better deal and make the process painless. Thank you for your 5-star review!
Big savings and great service
Henjie was very competent. She really knew her stuff. She was so knowledgeable and friendly and extremely efficient. She found us a much better deal and saved us 100's of $$$$$$ a year and got us a sign up rebate as well
I highly recommend Henjie and electricity monster if you want great service and big savings.
October 24, 2025
Unprompted review
Reply from Electricity Monster
Hi Janice,
We think you're pretty awesome, too! Thanks for letting us help you tame your power bills. We're so glad you're happy with the result.
Gave good information to suit my…
Gave good information to suit my circumstances.
Knowledgeable and was able to answer questions.
October 23, 2025
Reply from Electricity Monster
Hi Paul,
It's our pleasure! We're so glad we could provide a service that you'd recommend. Your kind words mean the world to our team.
Was abit of a long process but in the…
Was abit of a long process but in the end it all worked out very well . Very happy .
October 22, 2025
Reply from Electricity Monster
Hello Marj,
Wow, thank you for the awesome feedback! We love helping our customers find monster-sized savings. We're thrilled you had a 5-star experience.
Very helpful service
October 22, 2025
Reply from Electricity Monster
Hi,
We're so happy we could help you save! Thank you for letting us know the process was quick and easy. That's always our goal!
Incredible savings!!
Keiza was amazing, I have made some huge savings on gas,electricity and internet costs
Thank you!!
October 25, 2025
Reply from Electricity Monster
Hi Christine,
You've made our day! It's great to know you're happy with your new, cheaper plan. We're always here to help you fight those scary bills!
Always great service
Always great service, very polite very knowledgeable n super helpful,
October 25, 2025
Unprompted review
Reply from Electricity Monster
Hi Garry,
This is fantastic news! We're so glad we could take the hassle out of comparing plans for you. Thank you for your trust and for the wonderful review!
Easy to deal with
October 22, 2025
Reply from Electricity Monster
Hello,
That's what we love to hear! Saving you money is our number one mission, and we're so happy we delivered for you. Thanks for the 5 stars!
Good job
Good job. Solve the jssue according and proper manner. Thank you.
October 25, 2025
Unprompted review
Reply from Electricity Monster
Hi Noman,
Your review just lit up our day! We're passionate about finding our customers the best possible deals. We appreciate you taking the time to share your experience.
Janet
Jhea Mae Balayo was very polite and explained the process through out the call. Thank you Jhea.
October 24, 2025
Reply from Electricity Monster
Hi Janet,
We're roaring with delight! It's fantastic to know you had a simple and easy experience with us. Thank you for choosing Electricity Monster!
Louise was clear and thorough with her…
Louise was clear and thorough with her questions and answers. Very professional.
October 24, 2025
Reply from Electricity Monster
Hello,
Thank you for the glowing review! We're thrilled we could help you cut down your energy bills. Enjoy those extra savings!
Reply from Electricity Monster
Hi Abul,
This is monstrously good to hear! We're so glad we could find you a better deal and make the switch a breeze. Thanks for the 5-star feedback!
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