I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more
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Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more
Company replied
I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more
First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more
Company replied
Company details
Written by the company
Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.
Contact info
38 Brooklands Park, SS15 6BE, Basildon, United Kingdom
- 07419907776
- info@electricscootersuk.com
- electricscootersuk.com
Purchased Xiaomi M365 Pro Scooter from…
Purchased Xiaomi M365 Pro Scooter from Danny(Electric Scooters UK.com) yesterday @ 3pm arrived this morning @ 10:30am amazing service and amazing product not a scratch on it quality scooter. he even installed the back mudguard bracket free of charge.
Many thanks Danny your customer service is Awesome!!!!!!
Highly recommend these guys if you are looking to purchase quality products with excellent customer service *****
June 21, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Wow. What a review.
Thanks so much, it's really appreciated. We'll pass that on to him and the rest of the team.
Great personalised support from very…
Great personalised support from very friendly team Danny and Hannah.
Swift delivery too.
Very happy with product and service.
Zoom!!
June 21, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Zoom zoom! Thanks so much Sheyne. Enjoy your Pro.
Great Customer Service
Great service. Fantastic communication... My scooter arrived on time. Great to know they are always on the end of an email or the phone as soon as you need them.
June 20, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks, Enjoy.
I bought a bag clip for a 365 pro.
I bought a bag clip for a 365 pro.
The product was 3D printed(I think)
It was not great quality and came with no screws. Using the screws at the top of the scooter meant that the handlebars developed an annoying squeak and wobbled.
The clip itself was fragile. It worked I guess as I scooted back from the shops with a bag on it. But because of the wobble I took it off as soon as I got home.
To a degree you get what you pay for and I should have looked in more detail.
June 11, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks for your review Phil. Appreciate the feedback.
We shall pass this on to the rest of the team and improve that product.
bought a lithium ninebot battery all…
bought a lithium ninebot battery all good i'm happy with it and customer service was good too
June 8, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks. Enjoy.
Fast delivery and good communication…
Fast delivery and good communication from them when there was a stock issue. Definitely recommend them and will use them again.
June 3, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks Rob. Appreciate the feedback. - Hannah
Good product
Good product, fast delivery and good customer service! Would reccomend!
May 30, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks. Appreciated. Enjoy.
Reply from Electric Scooters UK | ESUKcom
Thanks. Enjoy.
Excellent service
Got the ordered slime, fast, no problem. Product applied easily, we’ll see how it works.
May 13, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks, appreciate that feedback. Glad we could help.
Original Xiaomi box but broken seal.
I received it in a Xiaomi box with the seal open, how can I know that it is the original one if the seal is broken...
Anyway I kept it, apart from the break handle I received a red rubber protector for the brake and 2 tyre valve protector.
May 8, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Hey Mario,
Thanks for your review. As you bought the last one, that was the item we used to take photos of the product. We assure you it's an original Xiaomi product. We stock the widest variety of original Xiaomi M365 products in the UK. The few items that we have that are non-original are clearly marked on the site. Happy scooting. It was a pleasure doing business with you.
Easy and safe....
Very satisfied with the product, price and shipment.
Will certainly be back. 👍
April 30, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
You're more than welcome Petter.
If Carlsberg sold scooters..........
🛴Super fast shipping,
🛴great communications,
🛴reasonable pricing.
🛴 Effortless purchase
🛴great after sales support.
April 18, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
A review doesn't get better than that. Thank you, Michael.
Personal service counts!
Personal service counts!
Recommended slime for Tires!
I ordered a seat with post which arrived with kit plus the free UK charger. Great service and enjoying the ride already having completed the set up within 30 minutes.
Thanks
Chris B
April 16, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Appreciated Christopher.
We're glad that fully-fitted, fully customised order worked out for you.
Happy scooting!
Reply from Electric Scooters UK | ESUKcom
Thanks Luke.
Enjoy.
Solid tyre for scooter,arrived in a…
Solid tyre for scooter,arrived in a couple of days as advertised.
I did email to say I had not received email confirmation of my order, but it did arrive as stated...
Good service
April 11, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks Tony, glad you're happy. Enjoy.
Reply from Electric Scooters UK | ESUKcom
Ah brilliant. Glad you're happy. Happy scooting.
Brilliant service and scooter parts…
Brilliant service and scooter parts delivered promptly. Far easier then ordering outside of the UK. Great communications with seller and they were very helpful
March 28, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Wow, David. Thank you.
We really appreciate that review. That's what we're about.
They say good customer service goes a long way. We're not too sure who 'they' are... but we certainly agree.
Reply from Electric Scooters UK | ESUKcom
Thanks Gareth, we'll pass this on to the director. He'll be delighted with that feedback.
Really good scooter & raving fans service
Really good scooter (Ninebot), really great, bend over backwards, service from Danny. Fully recommend both.
March 5, 2019
Unprompted review
Reply from Electric Scooters UK | ESUKcom
Thanks Guy, we'll pass this on to the director. He'll be super pleased with that feedback. Appreciated.
Reply from Electric Scooters UK | ESUKcom
Thanks Christopher.
Happy scooting!
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