Electric Scooters UK | ESUKcom Reviews 237

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

I don't know what ESUK are like for bike and scooter sales, but for spare parts to replace damaged parts of an existing scooter, such as a speed controller, the lesson is DON'T do it unless you're... See more

Rated 1 out of 5 stars

Keep asking and reminding to review bought items without the items been delivered yet so freaking annoying. Would not recommend to buy from this company due to this. Since products aren't delivered ye... See more

Company replied

Rated 1 out of 5 stars

I purchased a 1000w scooter 1st battery failed after 6x use of scooter had to purchase a new battery 220pounds it failed after 6weeks then got battery rebuilt at cost of 185 pounds it's now failed aft... See more

Rated 5 out of 5 stars

First time purchase made last week. Order arrived in a speedy manner. Throughout the whole order process was kept updated by customer services which were on the ball. Will definitely be returning to... See more

Company replied

Company details

  1. Motor Scooter Dealer

Written by the company

Electric Scooters UK (#ESUKcom) is the home of superpowered electric scooters for adults. We're passionate about the Kugoo G-Booster, Kugoo M4, Kugoo M4 Pro, Xiaomi M365 Pro, Ninebot Max and many more. We sell, fix, repair and service.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

237 reviews

5-star
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Rated 5 out of 5 stars

Quick delivery

Delivery quicker than expected. Part ordered fit perfectly and works perfectly too.

February 23, 2021
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks Des, appreciate the 5-star review.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, items came well packaged

February 15, 2021
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Glad you appreciate that hard work from our team. Thanks.
- Hannah

Rated 5 out of 5 stars

Very satisfied I recommend

Very satisfied I recommend, and delivery very fast.

February 13, 2021
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

What a review. Thanks Ionut. That will go a long way with our team. Thanks.
- Hannah

Rated 5 out of 5 stars

Display for G booster

As described, some fitting instructions would have been helpful, but fortunately after looking at the job it was easy to do

February 1, 2021
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks for the feedback Ian, every day we're working on ways in which to improve the service so I'll pass this on to the team. Thanks.
- Hannah

Rated 5 out of 5 stars

Dispatched quickly,arrived fast and…

Dispatched quickly,arrived fast and safely, the dashboard cover and wheel magnetic covers purchased are amazing, these are a must for your scooter, they are 3d printed and feel very robust,I would highly recommend

January 24, 2021
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Great review. Thanks.
- Hannah

Rated 5 out of 5 stars

Great company that you can find…

Great company that you can find everything you need for your electric scooter . Would recommend this company 😊

December 29, 2020
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Wow, thanks. What a glowing review. Appreciated.
- Hannah

Rated 5 out of 5 stars

Great service

Great service, exceptional delivery, considering it’s so close to Christmas!!
A1 Thanks!!!!

December 27, 2020
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks. Such a great review. Thanks so much.
- Hannah

Rated 5 out of 5 stars

Very helpful

Very helpful, nothings too much trouble, Excellent service will definitely buy from them again

December 18, 2020
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks for that.
- Hannah

Rated 1 out of 5 stars

They have send me something different…

They have send me something different and the website is off. Scammers!

December 15, 2020
Electric Scooters UK | ESUKcom logo

Reply from Electric Scooters UK | ESUKcom

Thanks for your feedback Alex.
Yes, as we explained on the phone, the kids handlebars (with lights) were sold out, so we sent you a very similar looking set and explained in detail.
The team were also very apologetic about the site temporarily being down in the early hours for maintenance.
We can only apologise if you feel our service hasn't met your requirements but we'll use your feedback to improve.

- #ESUKcom Team

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